Ombudsmen of Switzerland, Ombudsmen of Vorarlberg, Tyrol and South Tyrol

The Ombudsperson of the German-speaking Community of Belgium is in regular exchange with other German-speaking Ombudspersons.
Landesvolksanwältin Tirol
Meraner Straße 5
6020 Innsbruck
phone: +43 512 5083052
www.tirol.gv.at/landtag/landesvolksanwaeltin
Landesvolksanwalt Vorarlberg
Landwehrstraße 1
6900 Bregenz
phone: +43 5574 470270
www.landesvolksanwalt.at
Ombudsfrau Kanton Waadt
Rue Saint-Martin 6
1002 Lausanne
phone: +41 21 5570899
www.vd.ch
Ombudsfrau und Datenschutzbeauftragte Stadt Bern
Effingerstrasse 4
3011 Bern
phone: +41 31 3120909
www.bern.ch/politik-und-verwaltung/stadtverwaltung/ombudsstelle
Ombudsstelle Basel-Stadt
Freie Strasse 52
4001 Basel
phone: +41 61 2616050
www.ombudsstelle.bs.ch
Ombudsstelle des Kantons Baselland
Rheinstrasse 28
4410 Liestal
phone: +49 615526290
www.baselland.ch/politik-und-behorden/besondere-behorden/ombudsstelle
Ombudsstelle Stadt Luzern
Hirschengraben 31
6003 Luzern
phone: +41 41 2410444
www.ombudsstelle-stadt-luzern.ch
Ombudsstelle Kanton Zug
Alpenstrasse 14
6300 Zug
phone: +41 41 7117145
www.ombudsstelle-zug.ch
Ombudsstelle der Stadt Zürich
Oberdorfstrasse 8
8001 Zürich
phone: +41 44 4120030
www.stadt-zuerich.ch/portal/de/index/politik_u_recht/ombudsstelle.html
Ombudsstelle Stadt Rapperswil-Jona
Gertrudstrasse 35
8003 Zürich
phone: +41 55 2257199
www.rapperswil-jona.ch/ombudsstelle
Ombudsmann des Kantons Zürich
Forchstrasse 59
8032 Zürich
phone: +41 44 2694070
www.ombudsmann.zh.ch
Ombudsstelle der Stadt Winterthur
Marktgasse 53
8400 Winterthur
phone: +41 52 2121777
stadt.winterthur.ch/gemeinde/behoerden-und-recht/ombudsstelle
Ombudsstelle Stadt St.Gallen
Schmiedgasse 33
9000 St.Gallen
phone: +41 71 2245274
www.stadt.sg.ch/home/verwaltung-politik/recht-rechtsberatung/ombudsstelle.html
Südtiroler Landtag Volksanwaltschaft
Cavourstraße 23/c
39100 Bozen
phone: +39 471 946020
 

Permanent Consultation of Ombudsmen and Mediators (CPMO)

The Network of Ombudsmen and Ombudsmen of Belgium currently includes 26 member institutions from all sectors: Federal State, Regions, Communities, Cities and Municipalities, Public Enterprises and Private Sector. All of them will help you find a solution to your problems. If you do not address your complaint to the right ombudsman, he will forward it directly to his competent colleague. So thanks to the network, your complaint always arrives at the right place. The members of the network combine four main features: - an ombudsman is independent of the administration or organization against which he or she receives complaints; - an ombudsman has investigative powers, - an ombudsman issues opinions and recommendations, - an ombudsman publishes a public report on its activities at least once a year. The main objectives of the network are: - To make the ombudsmen known, - improve access to their services for the public, - strengthen cooperation and ensure the exchange of knowledge and experience. The network is officially called the Permanent Consultation of Ombudsmen and Ombudsmen (CPMO). Composition of the Board of Directors: Marc Bertrand (Mediator of Wallonia and the Federation Wallonia-Brussels) as President, Paul De Maeyer (Ombudsman for the postal sector) as Treasurer, Mary-Maud Anciaux (Ombudsman of the municipality of Courcelles), Karla Blomme (Omudsvrouw Stad Antwerpen), Marlene Hardt (Ombudsman of the German-speaking Community of Belgium), Tony Van der Steen (Ombudsman Pensioenenen), Cynthia Vanderlinden (Ombudsvrouw Ombudsrail).
Föderaler Ombudsmann
rue de Louvain 48/6
1000 Brussels
phone: 02 2892727
www.mediateurfederal.be/de/homepage
Ombudsmann der Wallonie
Rue Lucien Namèche 54
5000 Namur
phone: 081 321911
www.le-mediateur.be
The Flemish Ombudsdienst
Leuvenseweg 86
1000 Brussels
phone: 02 5524129
www.vlaamseombudsdienst.be/ombs
Office of the Pensions Ombudsman WTC III
Boulevard Simon Bolivar 30 bte 5
1000 Brussels
phone: 02 2741990
www.ombudsmanpensioenen.be
Ombudsdienst für Telekommunikationen
Koning Albert II-laan 8 bus 3
1000 Brussels
phone: 02 2230909
www.ombudsmantelecom.be/de/home.html?IDC=75
Ombudsdienst für den Postsektor
Koning Albert II-laan 8
1000 Brussels
phone: 02 2210240
www.smspo.be/welcome_lng.aspx
Ombudsdienst für Energie
Boulevard du Roi Albert II 8 boite 6
1000 Brussels
phone: 02 2111060
www.ombudsmannenergie.be
Ombudsmann für Versicherungen
square de Meeûs 35
1000 Brussels
phone: 02 5475871
www.ombudsman-insurance.be
Ombudsmann für Finanzdienstleistungen
Boulevard du Roi Albert II 8, bte 2
1000 Brussels

www.ombudsfin.be
Ombudsdienst für Verbraucher
Boulevard du Roi Albert II 8 bte 1
1000 Brussels
phone: 02 7025220
www.ombudsdienstverbraucher.be/de
Ombudsman Ixelles
chausse d'Ixelles 168A
1050 Brussels
phone: 02 5157272
www.ixelles.be/site/85-Ombudsman-Mediateur
Ombudsmann für Bahnreisende
Boulevard du Roi Albert II 8 boîte 5
1000 Brussels
phone: 02 2210411
www.ombudsrail.be
Ombudsdienst Stad Antwerpen
De Coninckplein 25
2060 Antwerpen
phone: 0800 94843
www.antwerpen.be/nl/overzicht/ombudsvrouw/ik-wil-een-klacht-indienen
Ombudsdienst Stad Brugge
Hoogstraat 9
8000 Brugge
phone: 050 448090
www.brugge.be/klacht-indienen-bij-de-ombudsman
Médiatrice du CPAS d'Ixelles
Chaussée de Boondael 92
1050 Ixelles
phone: 02 5635710
 
Médiatrice du CPAS de Schaerbeek
Boulevard Reyers 70
1030 Schaerbeek
phone: 02 4355070
 
Landesbund der Christlichen Krankenkassen Mediator
Chaussée de Haecht  579 BP40
1031 Brussels

 
Ombudsman pour le notariat
Rue des Bouchers 67
1000 Brussels
phone: 02 8011500
www.ombudsnotaire.be
Ombudsfrau Gent
Botermarkt 17
9000 Gent
phone: 092 665500
stad.gent/nl/contact-en-meldpunten/ombudsvrouw
Service régional de médiation pour l'énergie CWAPE
route de Louvain-la-Neuve  4 bte 12
5001 Namur
phone: 081 330810
www.cwape.be/srme
Délégué aux droits de l'enfant
 
 
Vlaamse Kinderrechtenkommissariat
Leuvenseweg 86
1000 Brussel
phone: 02 5524115
kinderrechten.be
Ombudsdienst Oostende
Torhoutsesteenweg 19
8400 Oostende
phone: 059 258686
 
Ombudsdienst St. Niklaas
 
 
Médiateur communal de Charleroi Centre Hélios, 101/2e étage
Rue de Montigny
6000 Charleroi

 
Médiatrice de Schaerbeek
Place Colignon
1030 Schaarbeek

 
Médiatrice communale de Courcelles
Place Jean Lagneau  1
6182 Souvret

 
Ombudsdienst Stad Leuven
Professor Van Overstraetenplein  1
3000 Leuven

 
Médiateur de la STIB
rue du Gentilhomme  3
1000 Brussels

 
Covens
 
 
Ombudsdienst
 
www.favv-afsca.be/ombudsdienstanbieter

European Network (NEIWA)

Government organizations from different European countries have established a network to collaborate and share knowledge in the field of whistleblowing and integrity. The founding meeting took place in The Hague on May 24, 2019, at the initiative of the Dutch Whistleblowing Authority. The new network is called Network of European Integrity and Whistleblowing Authorities (NEIWA). The participating organizations are:

European Network of Ombudsman ENO

The European Network of Ombudsmen consists of over 95 offices in 36 European countries. The Network includes the national and regional ombudsmen and similar bodies of the Member States of the European Union, the candidate countries for EU accession and other countries of the European Economic Area, as well as the European Ombudsman and the Committee on Petitions of the European Parliament. The national ombudsmen and similar bodies in the network have each appointed a liaison officer to act as a point of contact for other members of the network. The Network was established in 1996 and has steadily developed into a powerful cooperative tool for ombudsmen and their staff, serving as an effective mechanism for cooperation in case handling. It is of particular importance to the European Ombudsman in enabling him to deal quickly and effectively with complaints that do not fall within the scope of the hermandate. Exchange of experience and best practice takes place through seminars and meetings, a regular newsletter, an electronic discussion forum and a daily electronic news service. Visits by the European Ombudsman, organized by the ombudsmen in the Member States and the candidate countries, have also proved very effective in developing the network.
https://eno.ombudsman.europa.eu/home.html

International Ombudsman Institute (IOI)

The IOI is the only organization for cooperation between independent ombudsman institutions in more than 90 countries worldwide. The IOI promotes the creation and development of ombudsman institutions and standards. It funds studies, provides training, promotes the exchange of information and the sharing of knowledge through a permanent dialogue with the main international organizations and interested parties.
https://www.theioi.org/ioi-members/europe/belgium

Human Rights Platform

Participation in the Plateforme des Droits de l'homme serves to improve acquaintance and exchange between actors specialized in the field of human rights, e.g. the interfederal body Unia or the High Council of Justice. Participation in the platform makes it easier for the ombudswoman to find the right contact person for complaints for which she herself is not responsible, e.g. a complaint about the refusal to allow the public prosecutor to inspect files.