Ombudsmen of Switzerland, Ombudsmen of Vorarlberg, Tyrol and South Tyrol

The Ombudsperson of the German-speaking Community of Belgium is in regular exchange with other German-speaking Ombudspersons.
Landesvolksanwältin Tirol Meraner Straße 5
6020 Innsbruck
phone: +43 512 5083052
 
Landesvolksanwalt Vorarlberg Landwehrstraße 1
6900 Bregenz
phone: +43 5574 470270
buero@landesvolksanwalt.at  
Ombudsfrau Kanton Waadt Rue Saint-Martin 6
1002 Lausanne
phone: +41 21 5570899
 
Ombudsfrau und Datenschutzbeauftragte Stadt Bern Effingerstrasse 4
3011 Bern
phone: +41 31 3120909
Effingerstrasse 4 3011 Bern  
Ombudsstelle Basel-Stadt Freie Strasse 52
4001 Basel
phone: +41 61 2616050
Karte im Stadtplan anzeigen Ombudsstelle des Kantons Basel-Stadt Freie Strasse 52 4001 Basel Telefon +41 61 261 60 50 Kontaktformular Auskunft Montag bis Freitag 08.00 bis 12.00 Uhr 14.00 bis 17.00 Uhr Gesprächstermine nach Vereinbarung  
Ombudsstelle des Kantons Baselland Rheinstrasse 28
4410 Liestal
phone: +49 615526290
 
Ombudsstelle Stadt Luzern Hirschengraben 31
6003 Luzern
phone: +41 41 2410444
Ombudsstelle Stadt Luzern Hirschengraben 31 6003 Luzern  
Ombudsstelle Kanton Zug Alpenstrasse 14
6300 Zug
phone: +41 41 7117145
Alpenstrasse 14, 6300 Zug Tel. 041 711 71 45 ombudsstelle@zg.ch  
Ombudsstelle der Stadt Zürich Oberdorfstrasse 8
8001 Zürich
phone: +41 44 4120030
Stadt Zürich Ombudsstelle Oberdorfstrasse 8 8001 Zürich Telefon +41 44 412 00 30  
Ombudsstelle Stadt Rapperswil-Jona Gertrudstrasse 35
8003 Zürich
phone: +41 55 2257199
Gertrudstrasse 35 8003 Zürich Tel.: 055 225 71 99 E-Mail: ombudsperson@rj.sg.ch  
Ombudsmann des Kantons Zürich Forchstrasse 59
8032 Zürich
phone: +41 44 2694070
 
Ombudsstelle der Stadt Winterthur Marktgasse 53
8400 Winterthur
phone: +41 52 2121777
Ombudsstelle Stadt Winterthur Marktgasse 53 8400 Winterthur Tel. +41 52 212 17 77 Fax +41 52 212 04 66 ombudsstelle@win.ch  
Ombudsstelle Stadt St.Gallen Schmiedgasse 33
9000 St.Gallen
phone: +41 71 2245274
Ombudsstelle Stadt St.Gallen Schmiedgasse 33 9001 St.Gallen +41 71 224 52 74 ombudsstelle@stadt.sg.ch  
Südtiroler Landtag Volksanwaltschaft Cavourstraße 23/c
39100 Bozen
phone: +39 471 946020
 

Permanent Consultation of Ombudsmen and Mediators (CPMO)

The Network of Ombudsmen and Ombudsmen of Belgium currently includes 26 member institutions from all sectors: Federal State, Regions, Communities, Cities and Municipalities, Public Enterprises and Private Sector. All of them will help you find a solution to your problems. If you do not address your complaint to the right ombudsman, he will forward it directly to his competent colleague. So thanks to the network, your complaint always arrives at the right place. The members of the network combine four main features: - an ombudsman is independent of the administration or organization against which he or she receives complaints; - an ombudsman has investigative powers, - an ombudsman issues opinions and recommendations, - an ombudsman publishes a public report on its activities at least once a year. The main objectives of the network are: - To make the ombudsmen known, - improve access to their services for the public, - strengthen cooperation and ensure the exchange of knowledge and experience. The network is officially called the Permanent Consultation of Ombudsmen and Ombudsmen (CPMO). Composition of the Board of Directors: Marc Bertrand (Mediator of Wallonia and the Federation Wallonia-Brussels) as President, Paul De Maeyer (Ombudsman for the postal sector) as Treasurer, Mary-Maud Anciaux (Ombudsman of the municipality of Courcelles), Karla Blomme (Omudsvrouw Stad Antwerpen), Marlene Hardt (Ombudsman of the German-speaking Community of Belgium), Tony Van der Steen (Ombudsman Pensioenenen), Cynthia Vanderlinden (Ombudsvrouw Ombudsrail).
Föderaler Ombudsmann rue de Louvain 48/6
1000 Brussels
phone: 02 2892727
per e-mail : contact@foderalerombudsmann.be telefonisch : 0800 999 61 (kostenlose Nummer) oder + 32 2 289 27 27 per Brief an: der föderale Ombudsmann, Leuvenseweg / rue de Louvain 48/6 - 1000 Brüssel per Fax : + 32 2 289 27 28 Siehe auch Aktenverwaltungsprogramm Einrichtungen  
Ombudsmann der Wallonie Rue Lucien Namèche 54
5000 Namur
phone: 081 321911
 
The Flemish Ombudsdienst Leuvenseweg 86
1000 Brussels
phone: 02 5524129
Vlaamse Ombudsdienst Leuvenseweg 86 1000 Brussel  
Office of the Pensions Ombudsman WTC III Boulevard Simon Bolivar 30 bte 5
1000 Brussels
phone: 02 2741990
WTC III Boulevard Simon Bolivar 30 bte 5 1000 Bruxelles  
Ombudsdienst für Telekommunikationen Koning Albert II-laan 8 bus 3
1000 Brussels
phone: 02 2230909
Ombudsdienst für Telekommunikation Koning Albert II-laan 8 bus 3, 1000 Brussel - Tel 02 223 09 09 - Fax 02 219 86 59  
Ombudsdienst für den Postsektor Koning Albert II-laan 8
1000 Brussels
phone: 02 2210240
Koning Albert II-laan 8 Postfach 4, 1000 Brüssel - Tel: 02 221 02 40 - Fax: 02 221 02 44 - E-mail: info@omps.be  
Ombudsdienst für Energie Boulevard du Roi Albert II 8 boite 6
1000 Brussels
phone: 02 2111060
 
Ombudsmann für Versicherungen square de Meeûs 35
1000 Brussels
phone: 02 5475871
 
Ombudsmann für Finanzdienstleistungen Boulevard du Roi Albert II 8, bte 2
1000 Brussels

Per poste Ombudsfin North Gate II Boulevard du Roi Albert II, n°8, bte. 2 1000 Bruxelles  
Ombudsdienst für Verbraucher Boulevard du Roi Albert II 8 bte 1
1000 Brussels
phone: 02 7025220
Boulevard du Roi Albert II 8 Bte 1 - 1000 Brüssel Tel.: 02/702.52.20 Fax.: 02/808.71.29 Mail: kontakt@ombudsdienstverbraucher.be  
Ombudsman Ixelles chausse d'Ixelles 168A
1050 Brussels
phone: 02 5157272
 
Ombudsmann für Bahnreisende Boulevard du Roi Albert II 8 boîte 5
1000 Brussels
phone: 02 2210411
Francophone : + 32 2 221 04 11 Néerlandophone : +32 2 221 04 10 Germanophone : +32 2 221 04 22 *  
Ombudsdienst Stad Antwerpen De Coninckplein 25
2060 Antwerpen
phone: 0800 94843
 
Ombudsdienst Stad Brugge Hoogstraat 9
8000 Brugge
phone: 050 448090
 
Médiatrice du CPAS d'Ixelles Chaussée de Boondael 92
1050 Ixelles
phone: 02 5635710
Chaussée de Boondael 92 1050 Ixelles Telefon: 02 563 57 10  
Médiatrice du CPAS de Schaerbeek Boulevard Reyers 70
1030 Schaerbeek
phone: 02 4355070
Boulevard Reyers, 70 1030 Schaerbeek Telefon: 02 435 50 70 E-Mail: ombudsman@cpas-schaerbeek.brussels  
Landesbund der Christlichen Krankenkassen Mediator Chaussée de Haecht  579 BP40
1031 Brussels

 
Ombudsman pour le notariat Rue des Bouchers 67
1000 Brussels
phone: 02 8011500
 
Ombudsfrau Gent Botermarkt 17
9000 Gent
phone: 092 665500
 
Service régional de médiation pour l'énergie CWAPE route de Louvain-la-Neuve  4 bte 12
5001 Namur
phone: 081 330810
CWaPE - Commission wallonne pour l'énergie Service de Médiation route de Louvain-la-Neuve 4 bte 12 5001 NAMUR (Belgrade) Tel. 081/330810 Fax. 081/330811 E-Mail: srm@cwape.be www.cwape.be https://www.cwape.be/srme  
Délégué aux droits de l'enfant
 
Vlaamse Kinderrechtenkommissariat Leuvenseweg 86
1000 Brussel
phone: 02 5524115
Caroline Vrijens Kinderrechtencommissaris image001.jpg T + 32 2 552 41 15 I M + 32 494 99 09 92 caroline.vrijens@vlaamsparlement.be Kinderrechtencommissariaat I Leuvenseweg 86 I 1000 Brussel www.kinderrechtencommissariaat.be Schrijf in op onze nieuwsbrief  
Ombudsdienst Oostende Torhoutsesteenweg 19
8400 Oostende
phone: 059 258686
Ombudsdienst Oostende Torhoutsesteenweg 19 , 8400 Oostende Tel./GSM 059 25 86 86 E-mail ombudsdienst@oostende.be  
Ombudsdienst St. Niklaas
 
Médiateur communal de Charleroi Centre Hélios, 101/2e étage Rue de Montigny
6000 Charleroi

 
Médiatrice de Schaerbeek Place Colignon
1030 Schaarbeek

 
Médiatrice communale de Courcelles Place Jean Lagneau  1
6182 Souvret

 
Ombudsdienst Stad Leuven Professor Van Overstraetenplein  1
3000 Leuven

 
Médiateur de la STIB rue du Gentilhomme  3
1000 Brussels

 
Covens, Didier
 
Ombudsdienst
 

European Network (NEIWA)

Government organizations from different European countries have established a network to collaborate and share knowledge in the field of whistleblowing and integrity. The founding meeting took place in The Hague on May 24, 2019, at the initiative of the Dutch Whistleblowing Authority. The new network is called Network of European Integrity and Whistleblowing Authorities (NEIWA). The participating organizations are:

European Network of Ombudsman ENO

The European Network of Ombudsmen consists of over 95 offices in 36 European countries. The Network includes the national and regional ombudsmen and similar bodies of the Member States of the European Union, the candidate countries for EU accession and other countries of the European Economic Area, as well as the European Ombudsman and the Committee on Petitions of the European Parliament. The national ombudsmen and similar bodies in the network have each appointed a liaison officer to act as a point of contact for other members of the network. The Network was established in 1996 and has steadily developed into a powerful cooperative tool for ombudsmen and their staff, serving as an effective mechanism for cooperation in case handling. It is of particular importance to the European Ombudsman in enabling him to deal quickly and effectively with complaints that do not fall within the scope of the hermandate. Exchange of experience and best practice takes place through seminars and meetings, a regular newsletter, an electronic discussion forum and a daily electronic news service. Visits by the European Ombudsman, organized by the ombudsmen in the Member States and the candidate countries, have also proved very effective in developing the network. https://eno.ombudsman.europa.eu/home.html

International Ombudsman Institute (IOI)

The IOI is the only organization for cooperation between independent ombudsman institutions in more than 90 countries worldwide. The IOI promotes the creation and development of ombudsman institutions and standards. It funds studies, provides training, promotes the exchange of information and the sharing of knowledge through a permanent dialogue with the main international organizations and interested parties. https://www.theioi.org/ioi-members/europe/belgium

Human Rights Platform

Participation in the Plateforme des Droits de l'homme serves to improve acquaintance and exchange between actors specialized in the field of human rights, e.g. the interfederal body Unia or the High Council of Justice. Participation in the platform makes it easier for the ombudswoman to find the right contact person for complaints for which she herself is not responsible, e.g. a complaint about the refusal to allow the public prosecutor to inspect files.