Problems mit dem Familiengeld/Kindergeld in the German-speaking Community?

As of January 1, 2019, the Family Benefits team of the Ministry of the German-speaking Community at Kaperberg 6 in Eupen will be responsible for your child benefit file.
Are you not satisfied with a way of working or an official action? The Ombudswoman supports you in your concern.
As a first step, you must try to clarify your concerns yourself.
Ministerium der Deutschsprachigen Gemeinschaft
Kaperberg 6
4700 Eupen
phone: 087 596300
Web: www.ostbelgienfamilie.be
Email:

Was this step not successful? Or do you disagree with the answer? Then you can contact the ombudswoman.