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[nl] => De Ombudsvrouw van de Duitstalige Gemeenschap behandelt klachten over de werking van een administratie of een organisatie.
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[fr] => Le médiateur peut jouer le rôle de médiateur entre le citoyen et l'autorité administrative et propose une autre façon de résoudre les conflits.
[nl] => De ombudsvrouw kan bemiddelen tussen de burger en de administratieve overheid en alternatieve manieren aandragen om conflicten op te lossen.
[en] => The ombudswoman can mediate between the citizen and the administrative authority and point out alternative ways of resolving conflicts.
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[fr] => Votre plainte à l'ombudsman de la Communauté germanophone de Belgique
[nl] => Uw klacht bij de Ombudsvrouw van de Duitstalige Gemeenschap van België
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[fr] => Signaler une infraction @dative@ à la médiatrice de la Communauté germanophone
[nl] => Meld een overtreding @dative@ aan de Ombudsvrouw van de Duitstalige Gemeenschap
[en] => Report a violation @dative@ to the Ombudswoman of the German-speaking Community
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[fr] => informations
[nl] => informaties
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[en] => German, French, Dutch, Minority
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[nl] => De normen van goed administratief gedrag in de Duitstalige Gemeenschap van België
[en] => The standards of good administration in the German-speaking Community of Belgium
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[fr] => calendrier
[nl] => kalender
[en] => calendar
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[main] => info
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[fr] => calendrier.htm
[nl] => kalender.htm
[en] => calendar.htm
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[pos] => 54
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[de] => Beschwerdemöglichkeiten - Ombudsdienst Ostbelgien: Übersicht über Kontaktinformationen zu Ministerien, Gemeinden, Schulen und Einrichtungen
[fr] => Possibilités de plainte - Service de médiation des Cantons de l'Est : Aperçu des coordonnées des ministères, communes, écoles et institutions
[nl] => Klachten - Ombudsdienst Ostbelgien: Overzicht van contactgegevens van ministeries, gemeenten, scholen en instellingen
[en] => Complaints - Ombudsdienst Ostbelgien: Overview of contact information for ministries, municipalities, schools and institutions
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[nl] => Kamers van beroep
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[fr] => autres services de conseil
[nl] => andere begeleidingsdiensten
[en] => other counselling services
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[fr] => autres_services_de_conseil.htm
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[fr] => Les adresses importantes, les numéros de téléphone et les sites internet des administrations et des institutions de la Communauté germanophone de Belgique
[nl] => Belangrijke adressen, telefoonnummer en websites van administraties en instellingen in de Duitstalige Gemeenschap van België
[en] => Important addresses, telephone number and websites of administrations and institutions in the German-speaking Community of Belgium
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[fr] => adresses de la Communauté germanophone
[nl] => adressen van de Duitstalige Gemeenschap
[en] => addresses of the German-speaking Community
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[en] => services + competencies
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[fr] => Services
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[en] => Services
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[desc] => Array
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[fr] => Principaux services des administrations et institutions de la Communauté germanophone de Belgique
[nl] => Belangrijke diensten van administraties en instellingen in de Duitstalige Gemeenschap van België
[en] => Important services of administrations and institutions in the German-speaking Community of Belgium
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[en] => services.htm
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[pub] => Array
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[noindex] =>
[title] => Array
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[fr] => de plus amples informations
[nl] => verdere informatie
[en] => further information
)
[main] => info
[donext] => 1
[page] => Array
(
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[fr] => de_plus_amples_informations.htm
[nl] => verdere_informatie.htm
[en] => further_information.htm
)
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[rapport] => Array
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[pos] => 63
[prior] => 9
[noindex] =>
[title] => Array
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[de] => Jahresberichte
[fr] => rapports annuels
[nl] => jaarverslagen
[en] => annual reports
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[main] => info
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[page] => Array
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[de] => jahresberichte.htm
[fr] => rapports_annuels.htm
[nl] => jaarverslagen.htm
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[fr] => décret
[nl] => decreet
[en] => decree
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[desc] => Array
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[de] => Dekret der Deutschsprachige Gemeinschaft zur Schaffung des Amtes eines Ombudsmanns.
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[keyw] => Array
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[de] => décret
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[main] => info
[page] => Array
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[fr] => dekret.htm
[nl] => decreet.htm
[en] => decree.htm
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[inspection] => Array
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[prior] => 7
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[title] => Array
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[fr] => Plainte concernant le service de médiation
[nl] => Klachten over de ombudsdienst
[en] => Complaints about the ombudsman service
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[tag] => Array
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[title] => Array
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[fr] => rules.htm
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[fr] => Liste des principaux textes officiels relatifs au travail de l'ombudsman en Communauté germanophone de Belgique
[nl] => Lijst van belangrijke officiële teksten met betrekking tot het werk van de Ombudsvrouw in de Duitstalige Gemeenschap van België
[en] => List of important official texts relating to the work of the Ombudswoman in the German-speaking Community of Belgium
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[fr] => Textes législatifs de la Communauté germanophone
[nl] => Wettelijke teksten van de Duitstalige Gemeenschap
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[en] => the ombudsman service is networked
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[de] => Der Ombudsdienst Ostbelgien im Netzwerk: 26 Institutionen (ombudsman.be), Partnerschaften mit IOI, ENO, NEIWA und deutschsprachigen Ombudspersonen. Beschwerden gegen Behörden, Energie oder Verbraucherrechte werden effizient weitergeleitet – für schnelle, unabhängige Lösungen.
[fr] => Le service de médiation de l'Est de la Belgique en réseau : 26 institutions (ombudsman.be), des partenariats avec IOI, ENO, NEIWA et des médiateurs germanophones. Les plaintes contre les autorités, l'énergie ou les droits des consommateurs sont transmises efficacement - pour des solutions rapides et indépendantes.
[nl] => De Ombudsdienst Oost-België in het netwerk: 26 instellingen (ombudsman.be), partnerschappen met IOI, ENO, NEIWA en Duitstalige ombudsdiensten. Klachten tegen overheden, energie of consumentenrechten worden efficiënt doorgestuurd - voor snelle, onafhankelijke oplossingen.
[en] => The Ombudsman Service East Belgium in the network: 26 institutions (ombudsman.be), partnerships with IOI, ENO, NEIWA and German-speaking ombudspersons. Complaints against authorities, energy or consumer rights are forwarded efficiently - for fast, independent solutions.
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[de] => Alle Neuigkeiten des Ombudsdienstes der Deutschsprachigen Gemeinschaft
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[de] => Gemäß Artikel 18.1 des Dekrets zur Schaffung des Amtes einer Ombudsperson müssen Beschwerdeführer Informationen und Dokumente, die sie im Rahmen eines Ombudsverfahrens erhalten haben, vertraulich behandeln.
Alles, was während des Ombudsverfahrens gesagt oder geschrieben wird, ist mit allen Vorbehalten formuliert und unterliegt der Vertraulichkeit. Der Beschwerdeführer verpflichtet sich, nichts in irgendeinem Zusammenhang offenzulegen oder zu melden, insbesondere nicht im Rahmen von bestehenden oder zukünftigen Verfahren, wie Verwaltungsrechtliche-, Gerichts- oder Schiedsverfahren.
Die Behörde und der Ombudsdienst sind durch das Amtsgeheimnis gebunden.
Diese Erklärung berührt jedoch nicht das Recht des Beschwerdeführers in gerichtlichen oder anderen Verfahren Dokumente im Zusammenhang mit dem betreffenden Fall, die während des Ombudsverfahrens ausgetauscht wurden, zu verwenden, wenn
- er diese Dokumente bereits zuvor im Besitz hatte,
- sie aus einer anderen Quelle als dem Ombudsverfahren bezogen hat
- oder wenn diese Dokumente öffentlich zugänglich sind.
Das Recht auf Akteneinsicht aufgrund des Dekrets vom 16. Oktober 1995 über die Öffentlichkeit von Verwaltungsdokumenten bleibt bestehen.
Die Annehmbarkeitserklärung der Prüfung der Beschwerde durch den Ombudsdienst sowie das Resultat des Ombudsverfahrens müssen nicht vertraulich behandelt werden.
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[de] => rot = Termine
[fr] => rouge = rendez-vous
[nl] => rood = afspraken
[en] => red = appointments
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[docposload] =>
[p] => Array
(
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[title] => kalender
[htitle] => kalender
[form] => Array
(
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[init] => 1
[check] => Array
(
[empty] => 1
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)
[ver] => def
[menu] => Array
(
[main] => Array
(
[0] => Array
(
[item] => home
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)
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)
App: / Array
(
[safe] => safe
[webframe] => 1
[author] => Marlene Hardt
[dat] => 2024-11-04 15:42:20
[lang] => de,fr,nl
[lang_add] => en
[logo1] => 1
[region] => be
[canonical] => 1
[easy] => 1
[contrast] => 1
[accessibility] => 1
[googlemap] => 7038540450090120423
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)
[1] => Array
(
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)
[2] => Array
(
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[dfont] => Roboto
[fonttab] => Array
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[ttf] => roboto.ttf
[name] => roboto
[weight] => normal
[property] => normal
[family] => Roboto
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[1] => Array
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[file] => roboto-bold
[ttf] => robotob.ttf
[name] => roboto
[weight] => bold
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[site] => Array
(
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(
[typ] => S
[pos] => 10
[prior] => 10
[noindex] =>
[title] => Array
(
[de] => Startseite
[fr] => page d'accueil
[nl] => startpagina
[en] => home
)
[tag] => Array
(
[de] => zurück
[fr] => retour
[nl] => terug
[en] => back
)
[desc] => Array
(
[de] => Die Ombudsfrau der Deutschsprachigen Gemeinschaft behandelt Beschwerden über die Arbeitsweise einer Verwaltung oder einer Einrichtung.
[fr] => L'ombudsman de la Communauté germanophone traite les plaintes concernant le fonctionnement d'une administration ou d'une institution.
[nl] => De Ombudsvrouw van de Duitstalige Gemeenschap behandelt klachten over de werking van een administratie of een organisatie.
[en] => The Ombudswoman of the German-speaking Community deals with complaints about the functioning of an administration or an institution.
)
[text] => Array
(
[de] => Ombudsfrau Marlene Hardt
[fr] => Ombudsfrau Marlene Hardt
[nl] => Ombudsfrau Marlene Hardt
[en] => Ombudsfrau Marlene Hardt
)
[keyw] => Array
(
[de] => Aufgabenbereich, Parlament, Bürgerbeauftragte
[fr] => Mission, Parlement, Médiateur
[nl] => Verantwoordelijkheden, Parlement, Ombudsman
[en] => Responsibilities, Parliament, Ombudsman
)
[donext] => 1
[page] => Array
(
[de] => startseite.htm
[fr] => page_daccueil.htm
[nl] => startpagina.htm
[en] => home.htm
)
)
[complaint] => Array
(
[typ] => S
[pos] => 20
[prior] => 9
[noindex] => on
[title] => Array
(
[de] => Beschwerde einreichen
[fr] => déposer une plainte
[nl] => een klacht indienen
[en] => submit a complaint
)
[tag] => Array
(
[de] => Beschwerde
[fr] => deposer une plainte
)
[desc] => Array
(
[de] => Die Ombudsfrau kann zwischen dem Bürger und der Verwaltungsbehörde vermitteln und zeigt alternative Möglichkeit zur Lösung von Konflikten auf.
[fr] => Le médiateur peut jouer le rôle de médiateur entre le citoyen et l'autorité administrative et propose une autre façon de résoudre les conflits.
[nl] => De ombudsvrouw kan bemiddelen tussen de burger en de administratieve overheid en alternatieve manieren aandragen om conflicten op te lossen.
[en] => The ombudswoman can mediate between the citizen and the administrative authority and point out alternative ways of resolving conflicts.
)
[keyw] => Array
(
[de] => Telefon, Brief, Email
[fr] => Téléphone, courrier, e-mail
[nl] => Telefoon, brief, e-mail
[en] => Phone, letter, email
)
[annex] => Array
(
[title] => further
[tab] => Array
(
[0] => infocenter
[1] => complaints
[2] => database
[3] => suggestion
)
)
[page] => Array
(
[de] => beschwerde_einreichen.htm
[fr] => deposer_une_plainte.htm
[nl] => een_klacht_indienen.htm
[en] => submit_a_complaint.htm
)
)
[form] => Array
(
[typ] => S
[pos] => 22
[prior] => 9
[noindex] => on
[title] => Array
(
[de] => Beschwerdeformular
[fr] => formulaire de plainte
[nl] => klachtenformulier
[en] => complaint form
)
[desc] => Array
(
[de] => Ihre Beschwerde an die Ombudsfrau der Deutschsprachigen Gemeinschaft Belgiens
[fr] => Votre plainte à l'ombudsman de la Communauté germanophone de Belgique
[nl] => Uw klacht bij de Ombudsvrouw van de Duitstalige Gemeenschap van België
[en] => Your complaint to the Ombudswoman of the German-speaking Community of Belgium
)
[keyw] => Array
(
[de] => beschwerdeformular
[fr] => formulaire de plainte
[nl] => Klachtenformulier
[en] => complaint form
)
[page] => Array
(
[de] => beschwerdeformular.htm
[fr] => formulaire_de_plainte.htm
[nl] => klachtenformulier.htm
[en] => complaint_form.htm
)
)
[procedure] => Array
(
[typ] => S
[pos] => 24
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Weg der Beschwerde
[fr] => procédure de traitement de la plainte
[nl] => klachtenroute
[en] => complaint path
)
[tag] => Array
(
[fr] => procedure
)
[keyw] => Array
(
[de] => Beschwerdeweg
[fr] => Voie de recours
[nl] => Klachtenprocedure
[en] => Complaints procedure
)
[page] => Array
(
[de] => weg_der_beschwerde.htm
[fr] => procedure.htm
[nl] => klachtenroute.htm
[en] => complaint_path.htm
)
)
[hint] => Array
(
[typ] => S
[pos] => 31
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Meldung einreichen
[fr] => soumettre une alerte
[nl] => melding indienen
[en] => submit hint
)
[tag] => Array
(
[de] => Hinweis
[fr] => lanceur alerte
)
[desc] => Array
(
[de] => Melden Sie einen Verstoß eines Mitarbeiters @genitive@ an die Ombudsfrau der Deutschsprachigen Gemeinschaft
[fr] => Signaler une infraction @dative@ à la médiatrice de la Communauté germanophone
[nl] => Meld een overtreding @dative@ aan de Ombudsvrouw van de Duitstalige Gemeenschap
[en] => Report a violation @dative@ to the Ombudswoman of the German-speaking Community
)
[text] => Array
(
[de] => Meldung @dtitle@
[fr] => lanceur d'alerte @dtitle@
[nl] => klokkenluider @dtitle@
[en] => whistleblower @dtitle@
)
[keyw] => Array
(
[de] => whistleblower
[fr] => Whistleblower
[nl] => Whistleblower
[en] => Whistleblower
)
[annex] => Array
(
[title] => siehe auch
[tab] => Array
(
[0] => infopro
)
)
[varlst] => Array
(
[0] => hint|boolean
[1] => idx
)
[page] => Array
(
[de] => meldung_einreichen.htm
[fr] => soumettre_une_alerte.htm
[nl] => melding_indienen.htm
[en] => submit_hint.htm
)
)
[info] => Array
(
[typ] => S
[pos] => 40
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Informationen
[fr] => informations
[nl] => informaties
[en] => learn more
)
[page] => Array
(
[de] => informationen.htm
[fr] => informations.htm
[nl] => informaties.htm
[en] => learn_more.htm
)
)
[about] => Array
(
[typ] => S
[pos] => 41
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Die Ombudsperson
[fr] => la Médiatrisse
[nl] => de ombudsman
[en] => the ombudsperson
)
[tag] => Array
(
[fr] => la mediatrice
)
[desc] => Array
(
[de] => Über das Amt der Ombudsfrau der Deutschsprachigen Gemeinschaft Belgiens
[fr] => A propos de la fonction de médiateur de la Communauté germanophone de Belgique
[nl] => Over de Ombudsdienst van de Duitstalige Gemeenschap van België
[en] => About the Office of the Ombudswoman of the German-speaking Community of Belgium
)
[keyw] => Array
(
[de] => Mediator, Bürgerbeauftragte, Ombudsman
[fr] => Médiateur, médiateur, ombudsman
[nl] => Bemiddelaar, Ombudsman, Ombudsman
[en] => Mediator, Ombudsman, Ombudsman
)
[main] => info
[donext] => 1
[page] => Array
(
[de] => die_ombudsperson.htm
[fr] => la_mediatrice.htm
[nl] => de_ombudsman.htm
[en] => the_ombudsperson.htm
)
)
[video] => Array
(
[typ] => S
[pos] => 42
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Vorstellung
[fr] => présentation
[nl] => voorstelling
[en] => presentation
)
[text] => Array
(
[de] => Vorstellung der Ombudsfrau Marlene Hardt
[fr] => Présentation de l'ombudsman Marlene Hardt
[nl] => Introductie van de ombudsvrouw Marlene Hardt
[en] => Introduction of the ombudswoman Marlene Hardt
)
[main] => info
[donext] => 1
[page] => Array
(
[de] => vorstellung.htm
[fr] => vorstellung.htm
[nl] => voorstelling.htm
[en] => presentation.htm
)
)
[faq] => Array
(
[typ] => S
[pos] => 43
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Häufig gestellte Fragen
[fr] => Foire aux questions
[nl] => Veelgestelde vragen
[en] => Frequently Asked Questions
)
[page] => Array
(
[de] => faq.htm
[fr] => foire_aux_questions.htm
[nl] => veelgestelde_vragen.htm
[en] => frequently_asked_questions.htm
)
)
[infopro] => Array
(
[typ] => S
[pos] => 45
[prior] => 7
[noindex] =>
[title] => Array
(
[de] => Informationen für Hinweisgeber
[fr] => informations pour les dénonciateurs
[nl] => informatie voor klokkenluiders
[en] => information for whistleblowers
)
[text] => Array
(
[de] => Hinweisgeber Info
[fr] => Info lanceurs alerte
[nl] => Klokkenluider Info
[en] => Whistleblower Info
)
[keyw] => Array
(
[de] => Whistleblower,Hinweis,Meldung
[fr] => Whistleblower
[nl] => Whistleblower
[en] => Whistleblower
)
[main] => info
[annex] => Array
(
[title] => siehe auch
[tab] => Array
(
[0] => hint
)
)
[page] => Array
(
[de] => hinweisgeber_info.htm
[fr] => info_lanceurs_alerte.htm
[nl] => informatie_voor_klokkenluiders.htm
[en] => information_for_whistleblowers.htm
)
)
[language] => Array
(
[typ] => S
[pos] => 46
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Sprachengesetzgebung
[fr] => emploi des langues
[nl] => taalwetgeving
[en] => the use of languages
)
[tag] => Array
(
[de] => Sprachengebrauch in Belgien
[fr] => Utilisation des langues en Belgique
[nl] => Taalgebruik in België
[en] => Language use in Belgium
)
[desc] => Array
(
[de] => gesetzliche Regelungen über den Sprachengebrauch
[fr] => les dispositions légales sur l'utilisation des langues
[nl] => Wettelijke regels voor het gebruik van talen
[en] => Legal regulations on the use of languages
)
[keyw] => Array
(
[de] => Deutsch, Französisch, Niederländisch, Minderheit
[fr] => Allemand, Français, Néerlandais, Minoritaire
[nl] => Duits, Frans, Nederlands, Minderheid
[en] => German, French, Dutch, Minority
)
[main] => info
[donext] => 1
[page] => Array
(
[de] => sprachengesetzgebung.htm
[fr] => emploi_des_langues.htm
[nl] => taalwetgeving.htm
[en] => the_use_of_languages.htm
)
)
[management] => Array
(
[typ] => S
[pos] => 51
[prior] => 7
[noindex] =>
[title] => Array
(
[de] => Beschwerdemanagement
[fr] => gestion des plaintes
[nl] => klachtenbeheer
[en] => complaint management
)
[text] => Array
(
[de] => Beschwerdemanagement in der Deutschsprachigen Gemeinschaft
[fr] => Gestion des plaintes dans la Communauté germanophone
[nl] => Klachtenmanagement in de Duitstalige Gemeenschap
[en] => Complaints management in the German-speaking Community
)
[main] => info
[donext] => 1
[page] => Array
(
[de] => beschwerdemanagement.htm
[fr] => gestion_des_plaintes.htm
[nl] => klachtenbeheer.htm
[en] => complaint_management.htm
)
)
[norm] => Array
(
[typ] => S
[pos] => 52
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Ombudsnormen
[fr] => normes des médiateurs
[nl] => ombudsnormen
[en] => ombuds standards
)
[tag] => Array
(
[fr] => normes des mediateurs
)
[desc] => Array
(
[de] => Die Normen der guten Verwaltungspraxis in der Deutschsprachigen Gemeinschaft Belgiens
[fr] => Les normes de bonne conduite administrative dans la Communauté germanophone de Belgique
[nl] => De normen van goed administratief gedrag in de Duitstalige Gemeenschap van België
[en] => The standards of good administration in the German-speaking Community of Belgium
)
[main] => info
[donext] => 1
[page] => Array
(
[de] => ombudsnormen.htm
[fr] => normes_des_mediateurs.htm
[nl] => ombudsnormen.htm
[en] => ombuds_standards.htm
)
)
[cal] => Array
(
[typ] => S
[pos] => 53
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Kalender des Ombudsdienstes
[fr] => calendrier
[nl] => kalender
[en] => calendar
)
[main] => info
[page] => Array
(
[de] => kalender_des_ombudsdienstes.htm
[fr] => calendrier.htm
[nl] => kalender.htm
[en] => calendar.htm
)
)
[appeal] => Array
(
[typ] => S
[pos] => 54
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Beschwerdemöglichkeiten
[fr] => possibilités de réclamation
[nl] => klachtmogelijkheden
[en] => complaint options
)
[desc] => Array
(
[de] => Beschwerdemöglichkeiten - Ombudsdienst Ostbelgien: Übersicht über Kontaktinformationen zu Ministerien, Gemeinden, Schulen und Einrichtungen
[fr] => Possibilités de plainte - Service de médiation des Cantons de l'Est : Aperçu des coordonnées des ministères, communes, écoles et institutions
[nl] => Klachten - Ombudsdienst Ostbelgien: Overzicht van contactgegevens van ministeries, gemeenten, scholen en instellingen
[en] => Complaints - Ombudsdienst Ostbelgien: Overview of contact information for ministries, municipalities, schools and institutions
)
[main] => Info
[varlst] => Array
(
[0] => idx
[1] => hintlink|string,prm|fnc:hintlink
)
[page] => Array
(
[de] => appeal.htm
[fr] => appeal.htm
[nl] => klachtmogelijkheden.htm
[en] => complaint_options.htm
)
)
[objection] => Array
(
[typ] => S
[pos] => 55
[prior] => 7
[noindex] =>
[title] => Array
(
[de] => Einspruchsmöglichkeiten
[fr] => possibilités d'opposition
[nl] => bezwaarmogelijkheden
[en] => objection options
)
[text] => Array
(
[de] => Einspruchskammern
[fr] => Chambres de recours
[nl] => Kamers van beroep
[en] => Boards of Appeal
)
[main] => info
[donext] => 1
[page] => Array
(
[de] => einspruchskammern.htm
[fr] => chambres_de_recours.htm
[nl] => bezwaarmogelijkheden.htm
[en] => objection_options.htm
)
)
[consulting] => Array
(
[typ] => S
[pos] => 56
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Andere Beratungsangebote
[fr] => autres services de conseil
[nl] => andere begeleidingsdiensten
[en] => other counselling services
)
[main] => info
[donext] => 1
[page] => Array
(
[de] => andere_beratungsangebote.htm
[fr] => autres_services_de_conseil.htm
[nl] => andere_begeleidingsdiensten.htm
[en] => other_counselling_services.htm
)
)
[link] => Array
(
[typ] => S
[pos] => 57
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Adressen
[fr] => liens
[nl] => links
[en] => links
)
[desc] => Array
(
[de] => Wichtige Adressen, Telefonnummern und Webseiten von Verwaltungen und Institutionen in der Deutschsprachigen Gemeinschaft Belgiens
[fr] => Les adresses importantes, les numéros de téléphone et les sites internet des administrations et des institutions de la Communauté germanophone de Belgique
[nl] => Belangrijke adressen, telefoonnummer en websites van administraties en instellingen in de Duitstalige Gemeenschap van België
[en] => Important addresses, telephone number and websites of administrations and institutions in the German-speaking Community of Belgium
)
[text] => Array
(
[de] => Adressen in der DG
[fr] => adresses de la Communauté germanophone
[nl] => adressen van de Duitstalige Gemeenschap
[en] => addresses of the German-speaking Community
)
[main] => info
[donext] => 1
[page] => Array
(
[de] => adressen.htm
[fr] => liens.htm
[nl] => links.htm
[en] => links.htm
)
)
[service] => Array
(
[typ] => S
[pos] => 58
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Dienstleistungen + Kompetenzen
[fr] => services + compétences
[nl] => diensten + competenties
[en] => services + competencies
)
[tag] => Array
(
[de] => Dienstleistungen
[fr] => Services
[nl] => diensten
[en] => Services
)
[desc] => Array
(
[de] => Wichtige Dienstleitungen von Verwaltungen und Institutionen in der Deutschsprachigen Gemeinschaft Belgiens
[fr] => Principaux services des administrations et institutions de la Communauté germanophone de Belgique
[nl] => Belangrijke diensten van administraties en instellingen in de Duitstalige Gemeenschap van België
[en] => Important services of administrations and institutions in the German-speaking Community of Belgium
)
[main] => info
[donext] => 1
[varlst] => Array
(
[0] => id
)
[page] => Array
(
[de] => dienstleistungen.htm
[fr] => services.htm
[nl] => diensten.htm
[en] => services.htm
)
)
[pub] => Array
(
[typ] => S
[pos] => 62
[prior] => 6
[noindex] =>
[title] => Array
(
[de] => Infomaterial
[fr] => de plus amples informations
[nl] => verdere informatie
[en] => further information
)
[main] => info
[donext] => 1
[page] => Array
(
[de] => infomaterial.htm
[fr] => de_plus_amples_informations.htm
[nl] => verdere_informatie.htm
[en] => further_information.htm
)
)
[rapport] => Array
(
[typ] => S
[pos] => 63
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Jahresberichte
[fr] => rapports annuels
[nl] => jaarverslagen
[en] => annual reports
)
[main] => info
[donext] => 1
[page] => Array
(
[de] => jahresberichte.htm
[fr] => rapports_annuels.htm
[nl] => jaarverslagen.htm
[en] => annual_reports.htm
)
)
[dekret] => Array
(
[typ] => S
[pos] => 64
[prior] => 9
[noindex] => on
[title] => Array
(
[de] => Dekret
[fr] => décret
[nl] => decreet
[en] => decree
)
[desc] => Array
(
[de] => Dekret der Deutschsprachige Gemeinschaft zur Schaffung des Amtes eines Ombudsmanns.
)
[keyw] => Array
(
[de] => décret
)
[main] => info
[page] => Array
(
[de] => dekret.htm
[fr] => dekret.htm
[nl] => decreet.htm
[en] => decree.htm
)
)
[inspection] => Array
(
[typ] => S
[pos] => 64
[prior] => 7
[noindex] =>
[title] => Array
(
[de] => Beschwerde über den Ombudsdienst
[fr] => Plainte concernant le service de médiation
[nl] => Klachten over de ombudsdienst
[en] => Complaints about the ombudsman service
)
[tag] => Array
(
[de] => Dienstbeschwerde
)
[page] => Array
(
[de] => dienstbeschwerde.htm
[fr] => inspection.htm
[nl] => klachten_over_de_ombudsdienst.htm
[en] => complaints_about_the_ombudsman_service.htm
)
)
[rules] => Array
(
[typ] => S
[pos] => 65
[noindex] =>
[title] => Array
(
[de] => Geschäftsordnung
[fr] => règlement intérieur
[nl] => reglement van orde
[en] => rules of procedure
)
[main] => info
[page] => Array
(
[de] => rules.htm
[fr] => rules.htm
[nl] => reglement_van_orde.htm
[en] => rules_of_procedure.htm
)
)
[law] => Array
(
[typ] => S
[pos] => 67
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Gesetzestexte und Rechtsdokumente
[fr] => Textes de loi et documents juridiques
[nl] => Juridische teksten en documenten
[en] => Legal texts and documents
)
[desc] => Array
(
[de] => Auflistung von wichtigen amtlichen Texten der Arbeit der Ombudsfrau in der deutschsprachigen Gemeinschaft Belgiens
[fr] => Liste des principaux textes officiels relatifs au travail de l'ombudsman en Communauté germanophone de Belgique
[nl] => Lijst van belangrijke officiële teksten met betrekking tot het werk van de Ombudsvrouw in de Duitstalige Gemeenschap van België
[en] => List of important official texts relating to the work of the Ombudswoman in the German-speaking Community of Belgium
)
[text] => Array
(
[de] => Gesetztestexte der Deutschprachige Gemeinschaft
[fr] => Textes législatifs de la Communauté germanophone
[nl] => Wettelijke teksten van de Duitstalige Gemeenschap
[en] => Legal texts of the German-speaking Community
)
[main] => info
[donext] => 1
[page] => Array
(
[de] => gesetzestexte_und_rechtsdokumente.htm
[fr] => textes_de_loi_et_documents_juridiques.htm
[nl] => juridische_teksten_en_documenten.htm
[en] => legal_texts_and_documents.htm
)
)
[network] => Array
(
[typ] => S
[pos] => 68
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Der Ombudsdienst ist vernetzt
[fr] => le service de médiation est en réseau
[nl] => de ombudsdienst is in een netwerk opgenomen
[en] => the ombudsman service is networked
)
[tag] => Array
(
[de] => derombudsdienstistvernetzt
[fr] => le service d'ombudsman est en réseau
[nl] => derombudsdienstisnetwerkt
[en] => derombudsdienstisnetworked
)
[desc] => Array
(
[de] => Der Ombudsdienst Ostbelgien im Netzwerk: 26 Institutionen (ombudsman.be), Partnerschaften mit IOI, ENO, NEIWA und deutschsprachigen Ombudspersonen. Beschwerden gegen Behörden, Energie oder Verbraucherrechte werden effizient weitergeleitet – für schnelle, unabhängige Lösungen.
[fr] => Le service de médiation de l'Est de la Belgique en réseau : 26 institutions (ombudsman.be), des partenariats avec IOI, ENO, NEIWA et des médiateurs germanophones. Les plaintes contre les autorités, l'énergie ou les droits des consommateurs sont transmises efficacement - pour des solutions rapides et indépendantes.
[nl] => De Ombudsdienst Oost-België in het netwerk: 26 instellingen (ombudsman.be), partnerschappen met IOI, ENO, NEIWA en Duitstalige ombudsdiensten. Klachten tegen overheden, energie of consumentenrechten worden efficiënt doorgestuurd - voor snelle, onafhankelijke oplossingen.
[en] => The Ombudsman Service East Belgium in the network: 26 institutions (ombudsman.be), partnerships with IOI, ENO, NEIWA and German-speaking ombudspersons. Complaints against authorities, energy or consumer rights are forwarded efficiently - for fast, independent solutions.
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[de] => Alle Neuigkeiten des Ombudsdienstes der Deutschsprachigen Gemeinschaft
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[nl] => Zaken die door burgers aan de Ombudsvrouw of haar voorganger zijn voorgelegd.
[en] => Cases brought to the Ombudswoman or her predecessor by citizens.
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[de] => Gemäß Artikel 18.1 des Dekrets zur Schaffung des Amtes einer Ombudsperson müssen Beschwerdeführer Informationen und Dokumente, die sie im Rahmen eines Ombudsverfahrens erhalten haben, vertraulich behandeln.
Alles, was während des Ombudsverfahrens gesagt oder geschrieben wird, ist mit allen Vorbehalten formuliert und unterliegt der Vertraulichkeit. Der Beschwerdeführer verpflichtet sich, nichts in irgendeinem Zusammenhang offenzulegen oder zu melden, insbesondere nicht im Rahmen von bestehenden oder zukünftigen Verfahren, wie Verwaltungsrechtliche-, Gerichts- oder Schiedsverfahren.
Die Behörde und der Ombudsdienst sind durch das Amtsgeheimnis gebunden.
Diese Erklärung berührt jedoch nicht das Recht des Beschwerdeführers in gerichtlichen oder anderen Verfahren Dokumente im Zusammenhang mit dem betreffenden Fall, die während des Ombudsverfahrens ausgetauscht wurden, zu verwenden, wenn
- er diese Dokumente bereits zuvor im Besitz hatte,
- sie aus einer anderen Quelle als dem Ombudsverfahren bezogen hat
- oder wenn diese Dokumente öffentlich zugänglich sind.
Das Recht auf Akteneinsicht aufgrund des Dekrets vom 16. Oktober 1995 über die Öffentlichkeit von Verwaltungsdokumenten bleibt bestehen.
Die Annehmbarkeitserklärung der Prüfung der Beschwerde durch den Ombudsdienst sowie das Resultat des Ombudsverfahrens müssen nicht vertraulich behandelt werden.
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)
)
[docposload] =>
[p] => Array
(
)
[title] => kalender
[htitle] => kalender
[form] => Array
(
[method] => post
[init] => 1
[check] => Array
(
[empty] => 1
)
)
[ver] => def
[menu] => Array
(
[main] => Array
(
[0] => Array
(
[item] => home
)
[1] => Array
(
[item] => complaint
[no_next] => 1
)
[2] => Array
(
[item] => hint
)
[3] => Array
(
[item] => info
[sub] => Array
(
[0] => Array
(
[item] => about
)
[1] => Array
(
[item] => video
)
[2] => Array
(
[item] => infopro
)
[3] => Array
(
[item] => language
)
[4] => Array
(
[item] => management
)
[5] => Array
(
[item] => norm
)
[6] => Array
(
[item] => cal
)
[7] => Array
(
[item] => appeal
)
[8] => Array
(
[item] => objection
)
[9] => Array
(
[item] => consulting
)
[10] => Array
(
[item] => link
)
[11] => Array
(
[item] => service
)
[12] => Array
(
[item] => pub
)
[13] => Array
(
[item] => rapport
)
[14] => Array
(
[item] => rules
)
[15] => Array
(
[item] => law
)
[16] => Array
(
[item] => network
)
[17] => Array
(
[item] => news
)
)
)
[4] => Array
(
[item] => search
)
)
)
[footer] => Array
(
[0] => complaint
[1] => hint
[2] => about
[3] => video
[4] => infopro
[5] => cal
[6] => inspection
)
)
App: / Array
(
[safe] => safe
[webframe] => 1
[author] => Marlene Hardt
[dat] => 2024-11-04 15:42:20
[lang] => de,fr,nl
[lang_add] => en
[logo1] => 1
[region] => be
[canonical] => 1
[easy] => 1
[contrast] => 1
[accessibility] => 1
[googlemap] => 7038540450090120423
[link] => Array
(
[0] => Array
(
[file] => /font/awe/solid.css
)
[1] => Array
(
[file] => /font/awe/fontawesome.css
)
[2] => Array
(
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[media] => all
)
)
[dfont] => Roboto
[fonttab] => Array
(
[0] => Array
(
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[file] => roboto
[ttf] => roboto.ttf
[name] => roboto
[weight] => normal
[property] => normal
[family] => Roboto
)
[1] => Array
(
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[dir] => /font/roboto/
[file] => roboto-bold
[ttf] => robotob.ttf
[name] => roboto
[weight] => bold
[property] => normal
[family] => Roboto
)
)
[site] => Array
(
[home] => Array
(
[typ] => S
[pos] => 10
[prior] => 10
[noindex] =>
[title] => Array
(
[de] => Startseite
[fr] => page d'accueil
[nl] => startpagina
[en] => home
)
[tag] => Array
(
[de] => zurück
[fr] => retour
[nl] => terug
[en] => back
)
[desc] => Array
(
[de] => Die Ombudsfrau der Deutschsprachigen Gemeinschaft behandelt Beschwerden über die Arbeitsweise einer Verwaltung oder einer Einrichtung.
[fr] => L'ombudsman de la Communauté germanophone traite les plaintes concernant le fonctionnement d'une administration ou d'une institution.
[nl] => De Ombudsvrouw van de Duitstalige Gemeenschap behandelt klachten over de werking van een administratie of een organisatie.
[en] => The Ombudswoman of the German-speaking Community deals with complaints about the functioning of an administration or an institution.
)
[text] => Array
(
[de] => Ombudsfrau Marlene Hardt
[fr] => Ombudsfrau Marlene Hardt
[nl] => Ombudsfrau Marlene Hardt
[en] => Ombudsfrau Marlene Hardt
)
[keyw] => Array
(
[de] => Aufgabenbereich, Parlament, Bürgerbeauftragte
[fr] => Mission, Parlement, Médiateur
[nl] => Verantwoordelijkheden, Parlement, Ombudsman
[en] => Responsibilities, Parliament, Ombudsman
)
[donext] => 1
[page] => Array
(
[de] => startseite.htm
[fr] => page_daccueil.htm
[nl] => startpagina.htm
[en] => home.htm
)
)
[complaint] => Array
(
[typ] => S
[pos] => 20
[prior] => 9
[noindex] => on
[title] => Array
(
[de] => Beschwerde einreichen
[fr] => déposer une plainte
[nl] => een klacht indienen
[en] => submit a complaint
)
[tag] => Array
(
[de] => Beschwerde
[fr] => deposer une plainte
)
[desc] => Array
(
[de] => Die Ombudsfrau kann zwischen dem Bürger und der Verwaltungsbehörde vermitteln und zeigt alternative Möglichkeit zur Lösung von Konflikten auf.
[fr] => Le médiateur peut jouer le rôle de médiateur entre le citoyen et l'autorité administrative et propose une autre façon de résoudre les conflits.
[nl] => De ombudsvrouw kan bemiddelen tussen de burger en de administratieve overheid en alternatieve manieren aandragen om conflicten op te lossen.
[en] => The ombudswoman can mediate between the citizen and the administrative authority and point out alternative ways of resolving conflicts.
)
[keyw] => Array
(
[de] => Telefon, Brief, Email
[fr] => Téléphone, courrier, e-mail
[nl] => Telefoon, brief, e-mail
[en] => Phone, letter, email
)
[annex] => Array
(
[title] => further
[tab] => Array
(
[0] => infocenter
[1] => complaints
[2] => database
[3] => suggestion
)
)
[page] => Array
(
[de] => beschwerde_einreichen.htm
[fr] => deposer_une_plainte.htm
[nl] => een_klacht_indienen.htm
[en] => submit_a_complaint.htm
)
)
[form] => Array
(
[typ] => S
[pos] => 22
[prior] => 9
[noindex] => on
[title] => Array
(
[de] => Beschwerdeformular
[fr] => formulaire de plainte
[nl] => klachtenformulier
[en] => complaint form
)
[desc] => Array
(
[de] => Ihre Beschwerde an die Ombudsfrau der Deutschsprachigen Gemeinschaft Belgiens
[fr] => Votre plainte à l'ombudsman de la Communauté germanophone de Belgique
[nl] => Uw klacht bij de Ombudsvrouw van de Duitstalige Gemeenschap van België
[en] => Your complaint to the Ombudswoman of the German-speaking Community of Belgium
)
[keyw] => Array
(
[de] => beschwerdeformular
[fr] => formulaire de plainte
[nl] => Klachtenformulier
[en] => complaint form
)
[page] => Array
(
[de] => beschwerdeformular.htm
[fr] => formulaire_de_plainte.htm
[nl] => klachtenformulier.htm
[en] => complaint_form.htm
)
)
[procedure] => Array
(
[typ] => S
[pos] => 24
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Weg der Beschwerde
[fr] => procédure de traitement de la plainte
[nl] => klachtenroute
[en] => complaint path
)
[tag] => Array
(
[fr] => procedure
)
[keyw] => Array
(
[de] => Beschwerdeweg
[fr] => Voie de recours
[nl] => Klachtenprocedure
[en] => Complaints procedure
)
[page] => Array
(
[de] => weg_der_beschwerde.htm
[fr] => procedure.htm
[nl] => klachtenroute.htm
[en] => complaint_path.htm
)
)
[hint] => Array
(
[typ] => S
[pos] => 31
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Meldung einreichen
[fr] => soumettre une alerte
[nl] => melding indienen
[en] => submit hint
)
[tag] => Array
(
[de] => Hinweis
[fr] => lanceur alerte
)
[desc] => Array
(
[de] => Melden Sie einen Verstoß eines Mitarbeiters @genitive@ an die Ombudsfrau der Deutschsprachigen Gemeinschaft
[fr] => Signaler une infraction @dative@ à la médiatrice de la Communauté germanophone
[nl] => Meld een overtreding @dative@ aan de Ombudsvrouw van de Duitstalige Gemeenschap
[en] => Report a violation @dative@ to the Ombudswoman of the German-speaking Community
)
[text] => Array
(
[de] => Meldung @dtitle@
[fr] => lanceur d'alerte @dtitle@
[nl] => klokkenluider @dtitle@
[en] => whistleblower @dtitle@
)
[keyw] => Array
(
[de] => whistleblower
[fr] => Whistleblower
[nl] => Whistleblower
[en] => Whistleblower
)
[annex] => Array
(
[title] => siehe auch
[tab] => Array
(
[0] => infopro
)
)
[varlst] => Array
(
[0] => hint|boolean
[1] => idx
)
[page] => Array
(
[de] => meldung_einreichen.htm
[fr] => soumettre_une_alerte.htm
[nl] => melding_indienen.htm
[en] => submit_hint.htm
)
)
[info] => Array
(
[typ] => S
[pos] => 40
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Informationen
[fr] => informations
[nl] => informaties
[en] => learn more
)
[page] => Array
(
[de] => informationen.htm
[fr] => informations.htm
[nl] => informaties.htm
[en] => learn_more.htm
)
)
[about] => Array
(
[typ] => S
[pos] => 41
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Die Ombudsperson
[fr] => la Médiatrisse
[nl] => de ombudsman
[en] => the ombudsperson
)
[tag] => Array
(
[fr] => la mediatrice
)
[desc] => Array
(
[de] => Über das Amt der Ombudsfrau der Deutschsprachigen Gemeinschaft Belgiens
[fr] => A propos de la fonction de médiateur de la Communauté germanophone de Belgique
[nl] => Over de Ombudsdienst van de Duitstalige Gemeenschap van België
[en] => About the Office of the Ombudswoman of the German-speaking Community of Belgium
)
[keyw] => Array
(
[de] => Mediator, Bürgerbeauftragte, Ombudsman
[fr] => Médiateur, médiateur, ombudsman
[nl] => Bemiddelaar, Ombudsman, Ombudsman
[en] => Mediator, Ombudsman, Ombudsman
)
[main] => info
[donext] => 1
[page] => Array
(
[de] => die_ombudsperson.htm
[fr] => la_mediatrice.htm
[nl] => de_ombudsman.htm
[en] => the_ombudsperson.htm
)
)
[video] => Array
(
[typ] => S
[pos] => 42
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Vorstellung
[fr] => présentation
[nl] => voorstelling
[en] => presentation
)
[text] => Array
(
[de] => Vorstellung der Ombudsfrau Marlene Hardt
[fr] => Présentation de l'ombudsman Marlene Hardt
[nl] => Introductie van de ombudsvrouw Marlene Hardt
[en] => Introduction of the ombudswoman Marlene Hardt
)
[main] => info
[donext] => 1
[page] => Array
(
[de] => vorstellung.htm
[fr] => vorstellung.htm
[nl] => voorstelling.htm
[en] => presentation.htm
)
)
[faq] => Array
(
[typ] => S
[pos] => 43
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Häufig gestellte Fragen
[fr] => Foire aux questions
[nl] => Veelgestelde vragen
[en] => Frequently Asked Questions
)
[page] => Array
(
[de] => faq.htm
[fr] => foire_aux_questions.htm
[nl] => veelgestelde_vragen.htm
[en] => frequently_asked_questions.htm
)
)
[infopro] => Array
(
[typ] => S
[pos] => 45
[prior] => 7
[noindex] =>
[title] => Array
(
[de] => Informationen für Hinweisgeber
[fr] => informations pour les dénonciateurs
[nl] => informatie voor klokkenluiders
[en] => information for whistleblowers
)
[text] => Array
(
[de] => Hinweisgeber Info
[fr] => Info lanceurs alerte
[nl] => Klokkenluider Info
[en] => Whistleblower Info
)
[keyw] => Array
(
[de] => Whistleblower,Hinweis,Meldung
[fr] => Whistleblower
[nl] => Whistleblower
[en] => Whistleblower
)
[main] => info
[annex] => Array
(
[title] => siehe auch
[tab] => Array
(
[0] => hint
)
)
[page] => Array
(
[de] => hinweisgeber_info.htm
[fr] => info_lanceurs_alerte.htm
[nl] => informatie_voor_klokkenluiders.htm
[en] => information_for_whistleblowers.htm
)
)
[language] => Array
(
[typ] => S
[pos] => 46
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Sprachengesetzgebung
[fr] => emploi des langues
[nl] => taalwetgeving
[en] => the use of languages
)
[tag] => Array
(
[de] => Sprachengebrauch in Belgien
[fr] => Utilisation des langues en Belgique
[nl] => Taalgebruik in België
[en] => Language use in Belgium
)
[desc] => Array
(
[de] => gesetzliche Regelungen über den Sprachengebrauch
[fr] => les dispositions légales sur l'utilisation des langues
[nl] => Wettelijke regels voor het gebruik van talen
[en] => Legal regulations on the use of languages
)
[keyw] => Array
(
[de] => Deutsch, Französisch, Niederländisch, Minderheit
[fr] => Allemand, Français, Néerlandais, Minoritaire
[nl] => Duits, Frans, Nederlands, Minderheid
[en] => German, French, Dutch, Minority
)
[main] => info
[donext] => 1
[page] => Array
(
[de] => sprachengesetzgebung.htm
[fr] => emploi_des_langues.htm
[nl] => taalwetgeving.htm
[en] => the_use_of_languages.htm
)
)
[management] => Array
(
[typ] => S
[pos] => 51
[prior] => 7
[noindex] =>
[title] => Array
(
[de] => Beschwerdemanagement
[fr] => gestion des plaintes
[nl] => klachtenbeheer
[en] => complaint management
)
[text] => Array
(
[de] => Beschwerdemanagement in der Deutschsprachigen Gemeinschaft
[fr] => Gestion des plaintes dans la Communauté germanophone
[nl] => Klachtenmanagement in de Duitstalige Gemeenschap
[en] => Complaints management in the German-speaking Community
)
[main] => info
[donext] => 1
[page] => Array
(
[de] => beschwerdemanagement.htm
[fr] => gestion_des_plaintes.htm
[nl] => klachtenbeheer.htm
[en] => complaint_management.htm
)
)
[norm] => Array
(
[typ] => S
[pos] => 52
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Ombudsnormen
[fr] => normes des médiateurs
[nl] => ombudsnormen
[en] => ombuds standards
)
[tag] => Array
(
[fr] => normes des mediateurs
)
[desc] => Array
(
[de] => Die Normen der guten Verwaltungspraxis in der Deutschsprachigen Gemeinschaft Belgiens
[fr] => Les normes de bonne conduite administrative dans la Communauté germanophone de Belgique
[nl] => De normen van goed administratief gedrag in de Duitstalige Gemeenschap van België
[en] => The standards of good administration in the German-speaking Community of Belgium
)
[main] => info
[donext] => 1
[page] => Array
(
[de] => ombudsnormen.htm
[fr] => normes_des_mediateurs.htm
[nl] => ombudsnormen.htm
[en] => ombuds_standards.htm
)
)
[cal] => Array
(
[typ] => S
[pos] => 53
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Kalender des Ombudsdienstes
[fr] => calendrier
[nl] => kalender
[en] => calendar
)
[main] => info
[page] => Array
(
[de] => kalender_des_ombudsdienstes.htm
[fr] => calendrier.htm
[nl] => kalender.htm
[en] => calendar.htm
)
)
[appeal] => Array
(
[typ] => S
[pos] => 54
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Beschwerdemöglichkeiten
[fr] => possibilités de réclamation
[nl] => klachtmogelijkheden
[en] => complaint options
)
[desc] => Array
(
[de] => Beschwerdemöglichkeiten - Ombudsdienst Ostbelgien: Übersicht über Kontaktinformationen zu Ministerien, Gemeinden, Schulen und Einrichtungen
[fr] => Possibilités de plainte - Service de médiation des Cantons de l'Est : Aperçu des coordonnées des ministères, communes, écoles et institutions
[nl] => Klachten - Ombudsdienst Ostbelgien: Overzicht van contactgegevens van ministeries, gemeenten, scholen en instellingen
[en] => Complaints - Ombudsdienst Ostbelgien: Overview of contact information for ministries, municipalities, schools and institutions
)
[main] => Info
[varlst] => Array
(
[0] => idx
[1] => hintlink|string,prm|fnc:hintlink
)
[page] => Array
(
[de] => appeal.htm
[fr] => appeal.htm
[nl] => klachtmogelijkheden.htm
[en] => complaint_options.htm
)
)
[objection] => Array
(
[typ] => S
[pos] => 55
[prior] => 7
[noindex] =>
[title] => Array
(
[de] => Einspruchsmöglichkeiten
[fr] => possibilités d'opposition
[nl] => bezwaarmogelijkheden
[en] => objection options
)
[text] => Array
(
[de] => Einspruchskammern
[fr] => Chambres de recours
[nl] => Kamers van beroep
[en] => Boards of Appeal
)
[main] => info
[donext] => 1
[page] => Array
(
[de] => einspruchskammern.htm
[fr] => chambres_de_recours.htm
[nl] => bezwaarmogelijkheden.htm
[en] => objection_options.htm
)
)
[consulting] => Array
(
[typ] => S
[pos] => 56
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Andere Beratungsangebote
[fr] => autres services de conseil
[nl] => andere begeleidingsdiensten
[en] => other counselling services
)
[main] => info
[donext] => 1
[page] => Array
(
[de] => andere_beratungsangebote.htm
[fr] => autres_services_de_conseil.htm
[nl] => andere_begeleidingsdiensten.htm
[en] => other_counselling_services.htm
)
)
[link] => Array
(
[typ] => S
[pos] => 57
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Adressen
[fr] => liens
[nl] => links
[en] => links
)
[desc] => Array
(
[de] => Wichtige Adressen, Telefonnummern und Webseiten von Verwaltungen und Institutionen in der Deutschsprachigen Gemeinschaft Belgiens
[fr] => Les adresses importantes, les numéros de téléphone et les sites internet des administrations et des institutions de la Communauté germanophone de Belgique
[nl] => Belangrijke adressen, telefoonnummer en websites van administraties en instellingen in de Duitstalige Gemeenschap van België
[en] => Important addresses, telephone number and websites of administrations and institutions in the German-speaking Community of Belgium
)
[text] => Array
(
[de] => Adressen in der DG
[fr] => adresses de la Communauté germanophone
[nl] => adressen van de Duitstalige Gemeenschap
[en] => addresses of the German-speaking Community
)
[main] => info
[donext] => 1
[page] => Array
(
[de] => adressen.htm
[fr] => liens.htm
[nl] => links.htm
[en] => links.htm
)
)
[service] => Array
(
[typ] => S
[pos] => 58
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Dienstleistungen + Kompetenzen
[fr] => services + compétences
[nl] => diensten + competenties
[en] => services + competencies
)
[tag] => Array
(
[de] => Dienstleistungen
[fr] => Services
[nl] => diensten
[en] => Services
)
[desc] => Array
(
[de] => Wichtige Dienstleitungen von Verwaltungen und Institutionen in der Deutschsprachigen Gemeinschaft Belgiens
[fr] => Principaux services des administrations et institutions de la Communauté germanophone de Belgique
[nl] => Belangrijke diensten van administraties en instellingen in de Duitstalige Gemeenschap van België
[en] => Important services of administrations and institutions in the German-speaking Community of Belgium
)
[main] => info
[donext] => 1
[varlst] => Array
(
[0] => id
)
[page] => Array
(
[de] => dienstleistungen.htm
[fr] => services.htm
[nl] => diensten.htm
[en] => services.htm
)
)
[pub] => Array
(
[typ] => S
[pos] => 62
[prior] => 6
[noindex] =>
[title] => Array
(
[de] => Infomaterial
[fr] => de plus amples informations
[nl] => verdere informatie
[en] => further information
)
[main] => info
[donext] => 1
[page] => Array
(
[de] => infomaterial.htm
[fr] => de_plus_amples_informations.htm
[nl] => verdere_informatie.htm
[en] => further_information.htm
)
)
[rapport] => Array
(
[typ] => S
[pos] => 63
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Jahresberichte
[fr] => rapports annuels
[nl] => jaarverslagen
[en] => annual reports
)
[main] => info
[donext] => 1
[page] => Array
(
[de] => jahresberichte.htm
[fr] => rapports_annuels.htm
[nl] => jaarverslagen.htm
[en] => annual_reports.htm
)
)
[dekret] => Array
(
[typ] => S
[pos] => 64
[prior] => 9
[noindex] => on
[title] => Array
(
[de] => Dekret
[fr] => décret
[nl] => decreet
[en] => decree
)
[desc] => Array
(
[de] => Dekret der Deutschsprachige Gemeinschaft zur Schaffung des Amtes eines Ombudsmanns.
)
[keyw] => Array
(
[de] => décret
)
[main] => info
[page] => Array
(
[de] => dekret.htm
[fr] => dekret.htm
[nl] => decreet.htm
[en] => decree.htm
)
)
[inspection] => Array
(
[typ] => S
[pos] => 64
[prior] => 7
[noindex] =>
[title] => Array
(
[de] => Beschwerde über den Ombudsdienst
[fr] => Plainte concernant le service de médiation
[nl] => Klachten over de ombudsdienst
[en] => Complaints about the ombudsman service
)
[tag] => Array
(
[de] => Dienstbeschwerde
)
[page] => Array
(
[de] => dienstbeschwerde.htm
[fr] => inspection.htm
[nl] => klachten_over_de_ombudsdienst.htm
[en] => complaints_about_the_ombudsman_service.htm
)
)
[rules] => Array
(
[typ] => S
[pos] => 65
[noindex] =>
[title] => Array
(
[de] => Geschäftsordnung
[fr] => règlement intérieur
[nl] => reglement van orde
[en] => rules of procedure
)
[main] => info
[page] => Array
(
[de] => rules.htm
[fr] => rules.htm
[nl] => reglement_van_orde.htm
[en] => rules_of_procedure.htm
)
)
[law] => Array
(
[typ] => S
[pos] => 67
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Gesetzestexte und Rechtsdokumente
[fr] => Textes de loi et documents juridiques
[nl] => Juridische teksten en documenten
[en] => Legal texts and documents
)
[desc] => Array
(
[de] => Auflistung von wichtigen amtlichen Texten der Arbeit der Ombudsfrau in der deutschsprachigen Gemeinschaft Belgiens
[fr] => Liste des principaux textes officiels relatifs au travail de l'ombudsman en Communauté germanophone de Belgique
[nl] => Lijst van belangrijke officiële teksten met betrekking tot het werk van de Ombudsvrouw in de Duitstalige Gemeenschap van België
[en] => List of important official texts relating to the work of the Ombudswoman in the German-speaking Community of Belgium
)
[text] => Array
(
[de] => Gesetztestexte der Deutschprachige Gemeinschaft
[fr] => Textes législatifs de la Communauté germanophone
[nl] => Wettelijke teksten van de Duitstalige Gemeenschap
[en] => Legal texts of the German-speaking Community
)
[main] => info
[donext] => 1
[page] => Array
(
[de] => gesetzestexte_und_rechtsdokumente.htm
[fr] => textes_de_loi_et_documents_juridiques.htm
[nl] => juridische_teksten_en_documenten.htm
[en] => legal_texts_and_documents.htm
)
)
[network] => Array
(
[typ] => S
[pos] => 68
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Der Ombudsdienst ist vernetzt
[fr] => le service de médiation est en réseau
[nl] => de ombudsdienst is in een netwerk opgenomen
[en] => the ombudsman service is networked
)
[tag] => Array
(
[de] => derombudsdienstistvernetzt
[fr] => le service d'ombudsman est en réseau
[nl] => derombudsdienstisnetwerkt
[en] => derombudsdienstisnetworked
)
[desc] => Array
(
[de] => Der Ombudsdienst Ostbelgien im Netzwerk: 26 Institutionen (ombudsman.be), Partnerschaften mit IOI, ENO, NEIWA und deutschsprachigen Ombudspersonen. Beschwerden gegen Behörden, Energie oder Verbraucherrechte werden effizient weitergeleitet – für schnelle, unabhängige Lösungen.
[fr] => Le service de médiation de l'Est de la Belgique en réseau : 26 institutions (ombudsman.be), des partenariats avec IOI, ENO, NEIWA et des médiateurs germanophones. Les plaintes contre les autorités, l'énergie ou les droits des consommateurs sont transmises efficacement - pour des solutions rapides et indépendantes.
[nl] => De Ombudsdienst Oost-België in het netwerk: 26 instellingen (ombudsman.be), partnerschappen met IOI, ENO, NEIWA en Duitstalige ombudsdiensten. Klachten tegen overheden, energie of consumentenrechten worden efficiënt doorgestuurd - voor snelle, onafhankelijke oplossingen.
[en] => The Ombudsman Service East Belgium in the network: 26 institutions (ombudsman.be), partnerships with IOI, ENO, NEIWA and German-speaking ombudspersons. Complaints against authorities, energy or consumer rights are forwarded efficiently - for fast, independent solutions.
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[en] => the_ombudsman_service_is_networked.htm
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[nl] => Zaken die door burgers aan de Ombudsvrouw of haar voorganger zijn voorgelegd.
[en] => Cases brought to the Ombudswoman or her predecessor by citizens.
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[de] => Gemäß Artikel 18.1 des Dekrets zur Schaffung des Amtes einer Ombudsperson müssen Beschwerdeführer Informationen und Dokumente, die sie im Rahmen eines Ombudsverfahrens erhalten haben, vertraulich behandeln.
Alles, was während des Ombudsverfahrens gesagt oder geschrieben wird, ist mit allen Vorbehalten formuliert und unterliegt der Vertraulichkeit. Der Beschwerdeführer verpflichtet sich, nichts in irgendeinem Zusammenhang offenzulegen oder zu melden, insbesondere nicht im Rahmen von bestehenden oder zukünftigen Verfahren, wie Verwaltungsrechtliche-, Gerichts- oder Schiedsverfahren.
Die Behörde und der Ombudsdienst sind durch das Amtsgeheimnis gebunden.
Diese Erklärung berührt jedoch nicht das Recht des Beschwerdeführers in gerichtlichen oder anderen Verfahren Dokumente im Zusammenhang mit dem betreffenden Fall, die während des Ombudsverfahrens ausgetauscht wurden, zu verwenden, wenn
- er diese Dokumente bereits zuvor im Besitz hatte,
- sie aus einer anderen Quelle als dem Ombudsverfahren bezogen hat
- oder wenn diese Dokumente öffentlich zugänglich sind.
Das Recht auf Akteneinsicht aufgrund des Dekrets vom 16. Oktober 1995 über die Öffentlichkeit von Verwaltungsdokumenten bleibt bestehen.
Die Annehmbarkeitserklärung der Prüfung der Beschwerde durch den Ombudsdienst sowie das Resultat des Ombudsverfahrens müssen nicht vertraulich behandelt werden.
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[de] => rot = Termine
[fr] => rouge = rendez-vous
[nl] => rood = afspraken
[en] => red = appointments
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)
)
[docposload] =>
[p] => Array
(
)
[title] => kalender
[htitle] => kalender
[form] => Array
(
[method] => post
[init] => 1
[check] => Array
(
[empty] => 1
)
)
[ver] => def
[menu] => Array
(
[main] => Array
(
[0] => Array
(
[item] => home
)
[1] => Array
(
[item] => complaint
[no_next] => 1
)
[2] => Array
(
[item] => hint
)
[3] => Array
(
[item] => info
[sub] => Array
(
[0] => Array
(
[item] => about
)
[1] => Array
(
[item] => video
)
[2] => Array
(
[item] => infopro
)
[3] => Array
(
[item] => language
)
[4] => Array
(
[item] => management
)
[5] => Array
(
[item] => norm
)
[6] => Array
(
[item] => cal
)
[7] => Array
(
[item] => appeal
)
[8] => Array
(
[item] => objection
)
[9] => Array
(
[item] => consulting
)
[10] => Array
(
[item] => link
)
[11] => Array
(
[item] => service
)
[12] => Array
(
[item] => pub
)
[13] => Array
(
[item] => rapport
)
[14] => Array
(
[item] => rules
)
[15] => Array
(
[item] => law
)
[16] => Array
(
[item] => network
)
[17] => Array
(
[item] => news
)
)
)
[4] => Array
(
[item] => search
)
)
)
[footer] => Array
(
[0] => complaint
[1] => hint
[2] => about
[3] => video
[4] => infopro
[5] => cal
[6] => inspection
)
)
App: / Array
(
[safe] => safe
[webframe] => 1
[author] => Marlene Hardt
[dat] => 2024-11-04 15:42:20
[lang] => de,fr,nl
[lang_add] => en
[logo1] => 1
[region] => be
[canonical] => 1
[easy] => 1
[contrast] => 1
[accessibility] => 1
[googlemap] => 7038540450090120423
[link] => Array
(
[0] => Array
(
[file] => /font/awe/solid.css
)
[1] => Array
(
[file] => /font/awe/fontawesome.css
)
[2] => Array
(
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[media] => all
)
)
[dfont] => Roboto
[fonttab] => Array
(
[0] => Array
(
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[dir] => /font/roboto/
[file] => roboto
[ttf] => roboto.ttf
[name] => roboto
[weight] => normal
[property] => normal
[family] => Roboto
)
[1] => Array
(
[path] => /var/www/www.dg-ombudsfrau.be/www/content/font/roboto/
[dir] => /font/roboto/
[file] => roboto-bold
[ttf] => robotob.ttf
[name] => roboto
[weight] => bold
[property] => normal
[family] => Roboto
)
)
[site] => Array
(
[home] => Array
(
[typ] => S
[pos] => 10
[prior] => 10
[noindex] =>
[title] => Array
(
[de] => Startseite
[fr] => page d'accueil
[nl] => startpagina
[en] => home
)
[tag] => Array
(
[de] => zurück
[fr] => retour
[nl] => terug
[en] => back
)
[desc] => Array
(
[de] => Die Ombudsfrau der Deutschsprachigen Gemeinschaft behandelt Beschwerden über die Arbeitsweise einer Verwaltung oder einer Einrichtung.
[fr] => L'ombudsman de la Communauté germanophone traite les plaintes concernant le fonctionnement d'une administration ou d'une institution.
[nl] => De Ombudsvrouw van de Duitstalige Gemeenschap behandelt klachten over de werking van een administratie of een organisatie.
[en] => The Ombudswoman of the German-speaking Community deals with complaints about the functioning of an administration or an institution.
)
[text] => Array
(
[de] => Ombudsfrau Marlene Hardt
[fr] => Ombudsfrau Marlene Hardt
[nl] => Ombudsfrau Marlene Hardt
[en] => Ombudsfrau Marlene Hardt
)
[keyw] => Array
(
[de] => Aufgabenbereich, Parlament, Bürgerbeauftragte
[fr] => Mission, Parlement, Médiateur
[nl] => Verantwoordelijkheden, Parlement, Ombudsman
[en] => Responsibilities, Parliament, Ombudsman
)
[donext] => 1
[page] => Array
(
[de] => startseite.htm
[fr] => page_daccueil.htm
[nl] => startpagina.htm
[en] => home.htm
)
)
[complaint] => Array
(
[typ] => S
[pos] => 20
[prior] => 9
[noindex] => on
[title] => Array
(
[de] => Beschwerde einreichen
[fr] => déposer une plainte
[nl] => een klacht indienen
[en] => submit a complaint
)
[tag] => Array
(
[de] => Beschwerde
[fr] => deposer une plainte
)
[desc] => Array
(
[de] => Die Ombudsfrau kann zwischen dem Bürger und der Verwaltungsbehörde vermitteln und zeigt alternative Möglichkeit zur Lösung von Konflikten auf.
[fr] => Le médiateur peut jouer le rôle de médiateur entre le citoyen et l'autorité administrative et propose une autre façon de résoudre les conflits.
[nl] => De ombudsvrouw kan bemiddelen tussen de burger en de administratieve overheid en alternatieve manieren aandragen om conflicten op te lossen.
[en] => The ombudswoman can mediate between the citizen and the administrative authority and point out alternative ways of resolving conflicts.
)
[keyw] => Array
(
[de] => Telefon, Brief, Email
[fr] => Téléphone, courrier, e-mail
[nl] => Telefoon, brief, e-mail
[en] => Phone, letter, email
)
[annex] => Array
(
[title] => further
[tab] => Array
(
[0] => infocenter
[1] => complaints
[2] => database
[3] => suggestion
)
)
[page] => Array
(
[de] => beschwerde_einreichen.htm
[fr] => deposer_une_plainte.htm
[nl] => een_klacht_indienen.htm
[en] => submit_a_complaint.htm
)
)
[form] => Array
(
[typ] => S
[pos] => 22
[prior] => 9
[noindex] => on
[title] => Array
(
[de] => Beschwerdeformular
[fr] => formulaire de plainte
[nl] => klachtenformulier
[en] => complaint form
)
[desc] => Array
(
[de] => Ihre Beschwerde an die Ombudsfrau der Deutschsprachigen Gemeinschaft Belgiens
[fr] => Votre plainte à l'ombudsman de la Communauté germanophone de Belgique
[nl] => Uw klacht bij de Ombudsvrouw van de Duitstalige Gemeenschap van België
[en] => Your complaint to the Ombudswoman of the German-speaking Community of Belgium
)
[keyw] => Array
(
[de] => beschwerdeformular
[fr] => formulaire de plainte
[nl] => Klachtenformulier
[en] => complaint form
)
[page] => Array
(
[de] => beschwerdeformular.htm
[fr] => formulaire_de_plainte.htm
[nl] => klachtenformulier.htm
[en] => complaint_form.htm
)
)
[procedure] => Array
(
[typ] => S
[pos] => 24
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Weg der Beschwerde
[fr] => procédure de traitement de la plainte
[nl] => klachtenroute
[en] => complaint path
)
[tag] => Array
(
[fr] => procedure
)
[keyw] => Array
(
[de] => Beschwerdeweg
[fr] => Voie de recours
[nl] => Klachtenprocedure
[en] => Complaints procedure
)
[page] => Array
(
[de] => weg_der_beschwerde.htm
[fr] => procedure.htm
[nl] => klachtenroute.htm
[en] => complaint_path.htm
)
)
[hint] => Array
(
[typ] => S
[pos] => 31
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Meldung einreichen
[fr] => soumettre une alerte
[nl] => melding indienen
[en] => submit hint
)
[tag] => Array
(
[de] => Hinweis
[fr] => lanceur alerte
)
[desc] => Array
(
[de] => Melden Sie einen Verstoß eines Mitarbeiters @genitive@ an die Ombudsfrau der Deutschsprachigen Gemeinschaft
[fr] => Signaler une infraction @dative@ à la médiatrice de la Communauté germanophone
[nl] => Meld een overtreding @dative@ aan de Ombudsvrouw van de Duitstalige Gemeenschap
[en] => Report a violation @dative@ to the Ombudswoman of the German-speaking Community
)
[text] => Array
(
[de] => Meldung @dtitle@
[fr] => lanceur d'alerte @dtitle@
[nl] => klokkenluider @dtitle@
[en] => whistleblower @dtitle@
)
[keyw] => Array
(
[de] => whistleblower
[fr] => Whistleblower
[nl] => Whistleblower
[en] => Whistleblower
)
[annex] => Array
(
[title] => siehe auch
[tab] => Array
(
[0] => infopro
)
)
[varlst] => Array
(
[0] => hint|boolean
[1] => idx
)
[page] => Array
(
[de] => meldung_einreichen.htm
[fr] => soumettre_une_alerte.htm
[nl] => melding_indienen.htm
[en] => submit_hint.htm
)
)
[info] => Array
(
[typ] => S
[pos] => 40
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Informationen
[fr] => informations
[nl] => informaties
[en] => learn more
)
[page] => Array
(
[de] => informationen.htm
[fr] => informations.htm
[nl] => informaties.htm
[en] => learn_more.htm
)
)
[about] => Array
(
[typ] => S
[pos] => 41
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Die Ombudsperson
[fr] => la Médiatrisse
[nl] => de ombudsman
[en] => the ombudsperson
)
[tag] => Array
(
[fr] => la mediatrice
)
[desc] => Array
(
[de] => Über das Amt der Ombudsfrau der Deutschsprachigen Gemeinschaft Belgiens
[fr] => A propos de la fonction de médiateur de la Communauté germanophone de Belgique
[nl] => Over de Ombudsdienst van de Duitstalige Gemeenschap van België
[en] => About the Office of the Ombudswoman of the German-speaking Community of Belgium
)
[keyw] => Array
(
[de] => Mediator, Bürgerbeauftragte, Ombudsman
[fr] => Médiateur, médiateur, ombudsman
[nl] => Bemiddelaar, Ombudsman, Ombudsman
[en] => Mediator, Ombudsman, Ombudsman
)
[main] => info
[donext] => 1
[page] => Array
(
[de] => die_ombudsperson.htm
[fr] => la_mediatrice.htm
[nl] => de_ombudsman.htm
[en] => the_ombudsperson.htm
)
)
[video] => Array
(
[typ] => S
[pos] => 42
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Vorstellung
[fr] => présentation
[nl] => voorstelling
[en] => presentation
)
[text] => Array
(
[de] => Vorstellung der Ombudsfrau Marlene Hardt
[fr] => Présentation de l'ombudsman Marlene Hardt
[nl] => Introductie van de ombudsvrouw Marlene Hardt
[en] => Introduction of the ombudswoman Marlene Hardt
)
[main] => info
[donext] => 1
[page] => Array
(
[de] => vorstellung.htm
[fr] => vorstellung.htm
[nl] => voorstelling.htm
[en] => presentation.htm
)
)
[faq] => Array
(
[typ] => S
[pos] => 43
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Häufig gestellte Fragen
[fr] => Foire aux questions
[nl] => Veelgestelde vragen
[en] => Frequently Asked Questions
)
[page] => Array
(
[de] => faq.htm
[fr] => foire_aux_questions.htm
[nl] => veelgestelde_vragen.htm
[en] => frequently_asked_questions.htm
)
)
[infopro] => Array
(
[typ] => S
[pos] => 45
[prior] => 7
[noindex] =>
[title] => Array
(
[de] => Informationen für Hinweisgeber
[fr] => informations pour les dénonciateurs
[nl] => informatie voor klokkenluiders
[en] => information for whistleblowers
)
[text] => Array
(
[de] => Hinweisgeber Info
[fr] => Info lanceurs alerte
[nl] => Klokkenluider Info
[en] => Whistleblower Info
)
[keyw] => Array
(
[de] => Whistleblower,Hinweis,Meldung
[fr] => Whistleblower
[nl] => Whistleblower
[en] => Whistleblower
)
[main] => info
[annex] => Array
(
[title] => siehe auch
[tab] => Array
(
[0] => hint
)
)
[page] => Array
(
[de] => hinweisgeber_info.htm
[fr] => info_lanceurs_alerte.htm
[nl] => informatie_voor_klokkenluiders.htm
[en] => information_for_whistleblowers.htm
)
)
[language] => Array
(
[typ] => S
[pos] => 46
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Sprachengesetzgebung
[fr] => emploi des langues
[nl] => taalwetgeving
[en] => the use of languages
)
[tag] => Array
(
[de] => Sprachengebrauch in Belgien
[fr] => Utilisation des langues en Belgique
[nl] => Taalgebruik in België
[en] => Language use in Belgium
)
[desc] => Array
(
[de] => gesetzliche Regelungen über den Sprachengebrauch
[fr] => les dispositions légales sur l'utilisation des langues
[nl] => Wettelijke regels voor het gebruik van talen
[en] => Legal regulations on the use of languages
)
[keyw] => Array
(
[de] => Deutsch, Französisch, Niederländisch, Minderheit
[fr] => Allemand, Français, Néerlandais, Minoritaire
[nl] => Duits, Frans, Nederlands, Minderheid
[en] => German, French, Dutch, Minority
)
[main] => info
[donext] => 1
[page] => Array
(
[de] => sprachengesetzgebung.htm
[fr] => emploi_des_langues.htm
[nl] => taalwetgeving.htm
[en] => the_use_of_languages.htm
)
)
[management] => Array
(
[typ] => S
[pos] => 51
[prior] => 7
[noindex] =>
[title] => Array
(
[de] => Beschwerdemanagement
[fr] => gestion des plaintes
[nl] => klachtenbeheer
[en] => complaint management
)
[text] => Array
(
[de] => Beschwerdemanagement in der Deutschsprachigen Gemeinschaft
[fr] => Gestion des plaintes dans la Communauté germanophone
[nl] => Klachtenmanagement in de Duitstalige Gemeenschap
[en] => Complaints management in the German-speaking Community
)
[main] => info
[donext] => 1
[page] => Array
(
[de] => beschwerdemanagement.htm
[fr] => gestion_des_plaintes.htm
[nl] => klachtenbeheer.htm
[en] => complaint_management.htm
)
)
[norm] => Array
(
[typ] => S
[pos] => 52
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Ombudsnormen
[fr] => normes des médiateurs
[nl] => ombudsnormen
[en] => ombuds standards
)
[tag] => Array
(
[fr] => normes des mediateurs
)
[desc] => Array
(
[de] => Die Normen der guten Verwaltungspraxis in der Deutschsprachigen Gemeinschaft Belgiens
[fr] => Les normes de bonne conduite administrative dans la Communauté germanophone de Belgique
[nl] => De normen van goed administratief gedrag in de Duitstalige Gemeenschap van België
[en] => The standards of good administration in the German-speaking Community of Belgium
)
[main] => info
[donext] => 1
[page] => Array
(
[de] => ombudsnormen.htm
[fr] => normes_des_mediateurs.htm
[nl] => ombudsnormen.htm
[en] => ombuds_standards.htm
)
)
[cal] => Array
(
[typ] => S
[pos] => 53
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Kalender des Ombudsdienstes
[fr] => calendrier
[nl] => kalender
[en] => calendar
)
[main] => info
[page] => Array
(
[de] => kalender_des_ombudsdienstes.htm
[fr] => calendrier.htm
[nl] => kalender.htm
[en] => calendar.htm
)
)
[appeal] => Array
(
[typ] => S
[pos] => 54
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Beschwerdemöglichkeiten
[fr] => possibilités de réclamation
[nl] => klachtmogelijkheden
[en] => complaint options
)
[desc] => Array
(
[de] => Beschwerdemöglichkeiten - Ombudsdienst Ostbelgien: Übersicht über Kontaktinformationen zu Ministerien, Gemeinden, Schulen und Einrichtungen
[fr] => Possibilités de plainte - Service de médiation des Cantons de l'Est : Aperçu des coordonnées des ministères, communes, écoles et institutions
[nl] => Klachten - Ombudsdienst Ostbelgien: Overzicht van contactgegevens van ministeries, gemeenten, scholen en instellingen
[en] => Complaints - Ombudsdienst Ostbelgien: Overview of contact information for ministries, municipalities, schools and institutions
)
[main] => Info
[varlst] => Array
(
[0] => idx
[1] => hintlink|string,prm|fnc:hintlink
)
[page] => Array
(
[de] => appeal.htm
[fr] => appeal.htm
[nl] => klachtmogelijkheden.htm
[en] => complaint_options.htm
)
)
[objection] => Array
(
[typ] => S
[pos] => 55
[prior] => 7
[noindex] =>
[title] => Array
(
[de] => Einspruchsmöglichkeiten
[fr] => possibilités d'opposition
[nl] => bezwaarmogelijkheden
[en] => objection options
)
[text] => Array
(
[de] => Einspruchskammern
[fr] => Chambres de recours
[nl] => Kamers van beroep
[en] => Boards of Appeal
)
[main] => info
[donext] => 1
[page] => Array
(
[de] => einspruchskammern.htm
[fr] => chambres_de_recours.htm
[nl] => bezwaarmogelijkheden.htm
[en] => objection_options.htm
)
)
[consulting] => Array
(
[typ] => S
[pos] => 56
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Andere Beratungsangebote
[fr] => autres services de conseil
[nl] => andere begeleidingsdiensten
[en] => other counselling services
)
[main] => info
[donext] => 1
[page] => Array
(
[de] => andere_beratungsangebote.htm
[fr] => autres_services_de_conseil.htm
[nl] => andere_begeleidingsdiensten.htm
[en] => other_counselling_services.htm
)
)
[link] => Array
(
[typ] => S
[pos] => 57
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Adressen
[fr] => liens
[nl] => links
[en] => links
)
[desc] => Array
(
[de] => Wichtige Adressen, Telefonnummern und Webseiten von Verwaltungen und Institutionen in der Deutschsprachigen Gemeinschaft Belgiens
[fr] => Les adresses importantes, les numéros de téléphone et les sites internet des administrations et des institutions de la Communauté germanophone de Belgique
[nl] => Belangrijke adressen, telefoonnummer en websites van administraties en instellingen in de Duitstalige Gemeenschap van België
[en] => Important addresses, telephone number and websites of administrations and institutions in the German-speaking Community of Belgium
)
[text] => Array
(
[de] => Adressen in der DG
[fr] => adresses de la Communauté germanophone
[nl] => adressen van de Duitstalige Gemeenschap
[en] => addresses of the German-speaking Community
)
[main] => info
[donext] => 1
[page] => Array
(
[de] => adressen.htm
[fr] => liens.htm
[nl] => links.htm
[en] => links.htm
)
)
[service] => Array
(
[typ] => S
[pos] => 58
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Dienstleistungen + Kompetenzen
[fr] => services + compétences
[nl] => diensten + competenties
[en] => services + competencies
)
[tag] => Array
(
[de] => Dienstleistungen
[fr] => Services
[nl] => diensten
[en] => Services
)
[desc] => Array
(
[de] => Wichtige Dienstleitungen von Verwaltungen und Institutionen in der Deutschsprachigen Gemeinschaft Belgiens
[fr] => Principaux services des administrations et institutions de la Communauté germanophone de Belgique
[nl] => Belangrijke diensten van administraties en instellingen in de Duitstalige Gemeenschap van België
[en] => Important services of administrations and institutions in the German-speaking Community of Belgium
)
[main] => info
[donext] => 1
[varlst] => Array
(
[0] => id
)
[page] => Array
(
[de] => dienstleistungen.htm
[fr] => services.htm
[nl] => diensten.htm
[en] => services.htm
)
)
[pub] => Array
(
[typ] => S
[pos] => 62
[prior] => 6
[noindex] =>
[title] => Array
(
[de] => Infomaterial
[fr] => de plus amples informations
[nl] => verdere informatie
[en] => further information
)
[main] => info
[donext] => 1
[page] => Array
(
[de] => infomaterial.htm
[fr] => de_plus_amples_informations.htm
[nl] => verdere_informatie.htm
[en] => further_information.htm
)
)
[rapport] => Array
(
[typ] => S
[pos] => 63
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Jahresberichte
[fr] => rapports annuels
[nl] => jaarverslagen
[en] => annual reports
)
[main] => info
[donext] => 1
[page] => Array
(
[de] => jahresberichte.htm
[fr] => rapports_annuels.htm
[nl] => jaarverslagen.htm
[en] => annual_reports.htm
)
)
[dekret] => Array
(
[typ] => S
[pos] => 64
[prior] => 9
[noindex] => on
[title] => Array
(
[de] => Dekret
[fr] => décret
[nl] => decreet
[en] => decree
)
[desc] => Array
(
[de] => Dekret der Deutschsprachige Gemeinschaft zur Schaffung des Amtes eines Ombudsmanns.
)
[keyw] => Array
(
[de] => décret
)
[main] => info
[page] => Array
(
[de] => dekret.htm
[fr] => dekret.htm
[nl] => decreet.htm
[en] => decree.htm
)
)
[inspection] => Array
(
[typ] => S
[pos] => 64
[prior] => 7
[noindex] =>
[title] => Array
(
[de] => Beschwerde über den Ombudsdienst
[fr] => Plainte concernant le service de médiation
[nl] => Klachten over de ombudsdienst
[en] => Complaints about the ombudsman service
)
[tag] => Array
(
[de] => Dienstbeschwerde
)
[page] => Array
(
[de] => dienstbeschwerde.htm
[fr] => inspection.htm
[nl] => klachten_over_de_ombudsdienst.htm
[en] => complaints_about_the_ombudsman_service.htm
)
)
[rules] => Array
(
[typ] => S
[pos] => 65
[noindex] =>
[title] => Array
(
[de] => Geschäftsordnung
[fr] => règlement intérieur
[nl] => reglement van orde
[en] => rules of procedure
)
[main] => info
[page] => Array
(
[de] => rules.htm
[fr] => rules.htm
[nl] => reglement_van_orde.htm
[en] => rules_of_procedure.htm
)
)
[law] => Array
(
[typ] => S
[pos] => 67
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Gesetzestexte und Rechtsdokumente
[fr] => Textes de loi et documents juridiques
[nl] => Juridische teksten en documenten
[en] => Legal texts and documents
)
[desc] => Array
(
[de] => Auflistung von wichtigen amtlichen Texten der Arbeit der Ombudsfrau in der deutschsprachigen Gemeinschaft Belgiens
[fr] => Liste des principaux textes officiels relatifs au travail de l'ombudsman en Communauté germanophone de Belgique
[nl] => Lijst van belangrijke officiële teksten met betrekking tot het werk van de Ombudsvrouw in de Duitstalige Gemeenschap van België
[en] => List of important official texts relating to the work of the Ombudswoman in the German-speaking Community of Belgium
)
[text] => Array
(
[de] => Gesetztestexte der Deutschprachige Gemeinschaft
[fr] => Textes législatifs de la Communauté germanophone
[nl] => Wettelijke teksten van de Duitstalige Gemeenschap
[en] => Legal texts of the German-speaking Community
)
[main] => info
[donext] => 1
[page] => Array
(
[de] => gesetzestexte_und_rechtsdokumente.htm
[fr] => textes_de_loi_et_documents_juridiques.htm
[nl] => juridische_teksten_en_documenten.htm
[en] => legal_texts_and_documents.htm
)
)
[network] => Array
(
[typ] => S
[pos] => 68
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Der Ombudsdienst ist vernetzt
[fr] => le service de médiation est en réseau
[nl] => de ombudsdienst is in een netwerk opgenomen
[en] => the ombudsman service is networked
)
[tag] => Array
(
[de] => derombudsdienstistvernetzt
[fr] => le service d'ombudsman est en réseau
[nl] => derombudsdienstisnetwerkt
[en] => derombudsdienstisnetworked
)
[desc] => Array
(
[de] => Der Ombudsdienst Ostbelgien im Netzwerk: 26 Institutionen (ombudsman.be), Partnerschaften mit IOI, ENO, NEIWA und deutschsprachigen Ombudspersonen. Beschwerden gegen Behörden, Energie oder Verbraucherrechte werden effizient weitergeleitet – für schnelle, unabhängige Lösungen.
[fr] => Le service de médiation de l'Est de la Belgique en réseau : 26 institutions (ombudsman.be), des partenariats avec IOI, ENO, NEIWA et des médiateurs germanophones. Les plaintes contre les autorités, l'énergie ou les droits des consommateurs sont transmises efficacement - pour des solutions rapides et indépendantes.
[nl] => De Ombudsdienst Oost-België in het netwerk: 26 instellingen (ombudsman.be), partnerschappen met IOI, ENO, NEIWA en Duitstalige ombudsdiensten. Klachten tegen overheden, energie of consumentenrechten worden efficiënt doorgestuurd - voor snelle, onafhankelijke oplossingen.
[en] => The Ombudsman Service East Belgium in the network: 26 institutions (ombudsman.be), partnerships with IOI, ENO, NEIWA and German-speaking ombudspersons. Complaints against authorities, energy or consumer rights are forwarded efficiently - for fast, independent solutions.
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[en] => the_ombudsman_service_is_networked.htm
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[de] => Alle Neuigkeiten des Ombudsdienstes der Deutschsprachigen Gemeinschaft
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[nl] => Zaken die door burgers aan de Ombudsvrouw of haar voorganger zijn voorgelegd.
[en] => Cases brought to the Ombudswoman or her predecessor by citizens.
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[de] => Kenntnisnahme der Vertraulichkeitsverpflichtung des Beschwerdeführers
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[de] => Gemäß Artikel 18.1 des Dekrets zur Schaffung des Amtes einer Ombudsperson müssen Beschwerdeführer Informationen und Dokumente, die sie im Rahmen eines Ombudsverfahrens erhalten haben, vertraulich behandeln.
Alles, was während des Ombudsverfahrens gesagt oder geschrieben wird, ist mit allen Vorbehalten formuliert und unterliegt der Vertraulichkeit. Der Beschwerdeführer verpflichtet sich, nichts in irgendeinem Zusammenhang offenzulegen oder zu melden, insbesondere nicht im Rahmen von bestehenden oder zukünftigen Verfahren, wie Verwaltungsrechtliche-, Gerichts- oder Schiedsverfahren.
Die Behörde und der Ombudsdienst sind durch das Amtsgeheimnis gebunden.
Diese Erklärung berührt jedoch nicht das Recht des Beschwerdeführers in gerichtlichen oder anderen Verfahren Dokumente im Zusammenhang mit dem betreffenden Fall, die während des Ombudsverfahrens ausgetauscht wurden, zu verwenden, wenn
- er diese Dokumente bereits zuvor im Besitz hatte,
- sie aus einer anderen Quelle als dem Ombudsverfahren bezogen hat
- oder wenn diese Dokumente öffentlich zugänglich sind.
Das Recht auf Akteneinsicht aufgrund des Dekrets vom 16. Oktober 1995 über die Öffentlichkeit von Verwaltungsdokumenten bleibt bestehen.
Die Annehmbarkeitserklärung der Prüfung der Beschwerde durch den Ombudsdienst sowie das Resultat des Ombudsverfahrens müssen nicht vertraulich behandelt werden.
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[de] => rot = Termine
[fr] => rouge = rendez-vous
[nl] => rood = afspraken
[en] => red = appointments
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[addon] =>
)
)
[docposload] =>
[p] => Array
(
)
[title] => kalender
[htitle] => kalender
[form] => Array
(
[method] => post
[init] => 1
[check] => Array
(
[empty] => 1
)
)
[ver] => def
[menu] => Array
(
[main] => Array
(
[0] => Array
(
[item] => home
)
[1] => Array
(
[item] => complaint
[no_next] => 1
)
[2] => Array
(
[item] => hint
)
[3] => Array
(
[item] => info
[sub] => Array
(
[0] => Array
(
[item] => about
)
[1] => Array
(
[item] => video
)
[2] => Array
(
[item] => infopro
)
[3] => Array
(
[item] => language
)
[4] => Array
(
[item] => management
)
[5] => Array
(
[item] => norm
)
[6] => Array
(
[item] => cal
)
[7] => Array
(
[item] => appeal
)
[8] => Array
(
[item] => objection
)
[9] => Array
(
[item] => consulting
)
[10] => Array
(
[item] => link
)
[11] => Array
(
[item] => service
)
[12] => Array
(
[item] => pub
)
[13] => Array
(
[item] => rapport
)
[14] => Array
(
[item] => rules
)
[15] => Array
(
[item] => law
)
[16] => Array
(
[item] => network
)
[17] => Array
(
[item] => news
)
)
)
[4] => Array
(
[item] => search
)
)
)
[footer] => Array
(
[0] => complaint
[1] => hint
[2] => about
[3] => video
[4] => infopro
[5] => cal
[6] => inspection
)
)
App: / Array
(
[safe] => safe
[webframe] => 1
[author] => Marlene Hardt
[dat] => 2024-11-04 15:42:20
[lang] => de,fr,nl
[lang_add] => en
[logo1] => 1
[region] => be
[canonical] => 1
[easy] => 1
[contrast] => 1
[accessibility] => 1
[googlemap] => 7038540450090120423
[link] => Array
(
[0] => Array
(
[file] => /font/awe/solid.css
)
[1] => Array
(
[file] => /font/awe/fontawesome.css
)
[2] => Array
(
[file] => /css/ombfr.css
[media] => all
)
)
[dfont] => Roboto
[fonttab] => Array
(
[0] => Array
(
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[dir] => /font/roboto/
[file] => roboto
[ttf] => roboto.ttf
[name] => roboto
[weight] => normal
[property] => normal
[family] => Roboto
)
[1] => Array
(
[path] => /var/www/www.dg-ombudsfrau.be/www/content/font/roboto/
[dir] => /font/roboto/
[file] => roboto-bold
[ttf] => robotob.ttf
[name] => roboto
[weight] => bold
[property] => normal
[family] => Roboto
)
)
[site] => Array
(
[home] => Array
(
[typ] => S
[pos] => 10
[prior] => 10
[noindex] =>
[title] => Array
(
[de] => Startseite
[fr] => page d'accueil
[nl] => startpagina
[en] => home
)
[tag] => Array
(
[de] => zurück
[fr] => retour
[nl] => terug
[en] => back
)
[desc] => Array
(
[de] => Die Ombudsfrau der Deutschsprachigen Gemeinschaft behandelt Beschwerden über die Arbeitsweise einer Verwaltung oder einer Einrichtung.
[fr] => L'ombudsman de la Communauté germanophone traite les plaintes concernant le fonctionnement d'une administration ou d'une institution.
[nl] => De Ombudsvrouw van de Duitstalige Gemeenschap behandelt klachten over de werking van een administratie of een organisatie.
[en] => The Ombudswoman of the German-speaking Community deals with complaints about the functioning of an administration or an institution.
)
[text] => Array
(
[de] => Ombudsfrau Marlene Hardt
[fr] => Ombudsfrau Marlene Hardt
[nl] => Ombudsfrau Marlene Hardt
[en] => Ombudsfrau Marlene Hardt
)
[keyw] => Array
(
[de] => Aufgabenbereich, Parlament, Bürgerbeauftragte
[fr] => Mission, Parlement, Médiateur
[nl] => Verantwoordelijkheden, Parlement, Ombudsman
[en] => Responsibilities, Parliament, Ombudsman
)
[donext] => 1
[page] => Array
(
[de] => startseite.htm
[fr] => page_daccueil.htm
[nl] => startpagina.htm
[en] => home.htm
)
)
[complaint] => Array
(
[typ] => S
[pos] => 20
[prior] => 9
[noindex] => on
[title] => Array
(
[de] => Beschwerde einreichen
[fr] => déposer une plainte
[nl] => een klacht indienen
[en] => submit a complaint
)
[tag] => Array
(
[de] => Beschwerde
[fr] => deposer une plainte
)
[desc] => Array
(
[de] => Die Ombudsfrau kann zwischen dem Bürger und der Verwaltungsbehörde vermitteln und zeigt alternative Möglichkeit zur Lösung von Konflikten auf.
[fr] => Le médiateur peut jouer le rôle de médiateur entre le citoyen et l'autorité administrative et propose une autre façon de résoudre les conflits.
[nl] => De ombudsvrouw kan bemiddelen tussen de burger en de administratieve overheid en alternatieve manieren aandragen om conflicten op te lossen.
[en] => The ombudswoman can mediate between the citizen and the administrative authority and point out alternative ways of resolving conflicts.
)
[keyw] => Array
(
[de] => Telefon, Brief, Email
[fr] => Téléphone, courrier, e-mail
[nl] => Telefoon, brief, e-mail
[en] => Phone, letter, email
)
[annex] => Array
(
[title] => further
[tab] => Array
(
[0] => infocenter
[1] => complaints
[2] => database
[3] => suggestion
)
)
[page] => Array
(
[de] => beschwerde_einreichen.htm
[fr] => deposer_une_plainte.htm
[nl] => een_klacht_indienen.htm
[en] => submit_a_complaint.htm
)
)
[form] => Array
(
[typ] => S
[pos] => 22
[prior] => 9
[noindex] => on
[title] => Array
(
[de] => Beschwerdeformular
[fr] => formulaire de plainte
[nl] => klachtenformulier
[en] => complaint form
)
[desc] => Array
(
[de] => Ihre Beschwerde an die Ombudsfrau der Deutschsprachigen Gemeinschaft Belgiens
[fr] => Votre plainte à l'ombudsman de la Communauté germanophone de Belgique
[nl] => Uw klacht bij de Ombudsvrouw van de Duitstalige Gemeenschap van België
[en] => Your complaint to the Ombudswoman of the German-speaking Community of Belgium
)
[keyw] => Array
(
[de] => beschwerdeformular
[fr] => formulaire de plainte
[nl] => Klachtenformulier
[en] => complaint form
)
[page] => Array
(
[de] => beschwerdeformular.htm
[fr] => formulaire_de_plainte.htm
[nl] => klachtenformulier.htm
[en] => complaint_form.htm
)
)
[procedure] => Array
(
[typ] => S
[pos] => 24
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Weg der Beschwerde
[fr] => procédure de traitement de la plainte
[nl] => klachtenroute
[en] => complaint path
)
[tag] => Array
(
[fr] => procedure
)
[keyw] => Array
(
[de] => Beschwerdeweg
[fr] => Voie de recours
[nl] => Klachtenprocedure
[en] => Complaints procedure
)
[page] => Array
(
[de] => weg_der_beschwerde.htm
[fr] => procedure.htm
[nl] => klachtenroute.htm
[en] => complaint_path.htm
)
)
[hint] => Array
(
[typ] => S
[pos] => 31
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Meldung einreichen
[fr] => soumettre une alerte
[nl] => melding indienen
[en] => submit hint
)
[tag] => Array
(
[de] => Hinweis
[fr] => lanceur alerte
)
[desc] => Array
(
[de] => Melden Sie einen Verstoß eines Mitarbeiters @genitive@ an die Ombudsfrau der Deutschsprachigen Gemeinschaft
[fr] => Signaler une infraction @dative@ à la médiatrice de la Communauté germanophone
[nl] => Meld een overtreding @dative@ aan de Ombudsvrouw van de Duitstalige Gemeenschap
[en] => Report a violation @dative@ to the Ombudswoman of the German-speaking Community
)
[text] => Array
(
[de] => Meldung @dtitle@
[fr] => lanceur d'alerte @dtitle@
[nl] => klokkenluider @dtitle@
[en] => whistleblower @dtitle@
)
[keyw] => Array
(
[de] => whistleblower
[fr] => Whistleblower
[nl] => Whistleblower
[en] => Whistleblower
)
[annex] => Array
(
[title] => siehe auch
[tab] => Array
(
[0] => infopro
)
)
[varlst] => Array
(
[0] => hint|boolean
[1] => idx
)
[page] => Array
(
[de] => meldung_einreichen.htm
[fr] => soumettre_une_alerte.htm
[nl] => melding_indienen.htm
[en] => submit_hint.htm
)
)
[info] => Array
(
[typ] => S
[pos] => 40
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Informationen
[fr] => informations
[nl] => informaties
[en] => learn more
)
[page] => Array
(
[de] => informationen.htm
[fr] => informations.htm
[nl] => informaties.htm
[en] => learn_more.htm
)
)
[about] => Array
(
[typ] => S
[pos] => 41
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Die Ombudsperson
[fr] => la Médiatrisse
[nl] => de ombudsman
[en] => the ombudsperson
)
[tag] => Array
(
[fr] => la mediatrice
)
[desc] => Array
(
[de] => Über das Amt der Ombudsfrau der Deutschsprachigen Gemeinschaft Belgiens
[fr] => A propos de la fonction de médiateur de la Communauté germanophone de Belgique
[nl] => Over de Ombudsdienst van de Duitstalige Gemeenschap van België
[en] => About the Office of the Ombudswoman of the German-speaking Community of Belgium
)
[keyw] => Array
(
[de] => Mediator, Bürgerbeauftragte, Ombudsman
[fr] => Médiateur, médiateur, ombudsman
[nl] => Bemiddelaar, Ombudsman, Ombudsman
[en] => Mediator, Ombudsman, Ombudsman
)
[main] => info
[donext] => 1
[page] => Array
(
[de] => die_ombudsperson.htm
[fr] => la_mediatrice.htm
[nl] => de_ombudsman.htm
[en] => the_ombudsperson.htm
)
)
[video] => Array
(
[typ] => S
[pos] => 42
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Vorstellung
[fr] => présentation
[nl] => voorstelling
[en] => presentation
)
[text] => Array
(
[de] => Vorstellung der Ombudsfrau Marlene Hardt
[fr] => Présentation de l'ombudsman Marlene Hardt
[nl] => Introductie van de ombudsvrouw Marlene Hardt
[en] => Introduction of the ombudswoman Marlene Hardt
)
[main] => info
[donext] => 1
[page] => Array
(
[de] => vorstellung.htm
[fr] => vorstellung.htm
[nl] => voorstelling.htm
[en] => presentation.htm
)
)
[faq] => Array
(
[typ] => S
[pos] => 43
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Häufig gestellte Fragen
[fr] => Foire aux questions
[nl] => Veelgestelde vragen
[en] => Frequently Asked Questions
)
[page] => Array
(
[de] => faq.htm
[fr] => foire_aux_questions.htm
[nl] => veelgestelde_vragen.htm
[en] => frequently_asked_questions.htm
)
)
[infopro] => Array
(
[typ] => S
[pos] => 45
[prior] => 7
[noindex] =>
[title] => Array
(
[de] => Informationen für Hinweisgeber
[fr] => informations pour les dénonciateurs
[nl] => informatie voor klokkenluiders
[en] => information for whistleblowers
)
[text] => Array
(
[de] => Hinweisgeber Info
[fr] => Info lanceurs alerte
[nl] => Klokkenluider Info
[en] => Whistleblower Info
)
[keyw] => Array
(
[de] => Whistleblower,Hinweis,Meldung
[fr] => Whistleblower
[nl] => Whistleblower
[en] => Whistleblower
)
[main] => info
[annex] => Array
(
[title] => siehe auch
[tab] => Array
(
[0] => hint
)
)
[page] => Array
(
[de] => hinweisgeber_info.htm
[fr] => info_lanceurs_alerte.htm
[nl] => informatie_voor_klokkenluiders.htm
[en] => information_for_whistleblowers.htm
)
)
[language] => Array
(
[typ] => S
[pos] => 46
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Sprachengesetzgebung
[fr] => emploi des langues
[nl] => taalwetgeving
[en] => the use of languages
)
[tag] => Array
(
[de] => Sprachengebrauch in Belgien
[fr] => Utilisation des langues en Belgique
[nl] => Taalgebruik in België
[en] => Language use in Belgium
)
[desc] => Array
(
[de] => gesetzliche Regelungen über den Sprachengebrauch
[fr] => les dispositions légales sur l'utilisation des langues
[nl] => Wettelijke regels voor het gebruik van talen
[en] => Legal regulations on the use of languages
)
[keyw] => Array
(
[de] => Deutsch, Französisch, Niederländisch, Minderheit
[fr] => Allemand, Français, Néerlandais, Minoritaire
[nl] => Duits, Frans, Nederlands, Minderheid
[en] => German, French, Dutch, Minority
)
[main] => info
[donext] => 1
[page] => Array
(
[de] => sprachengesetzgebung.htm
[fr] => emploi_des_langues.htm
[nl] => taalwetgeving.htm
[en] => the_use_of_languages.htm
)
)
[management] => Array
(
[typ] => S
[pos] => 51
[prior] => 7
[noindex] =>
[title] => Array
(
[de] => Beschwerdemanagement
[fr] => gestion des plaintes
[nl] => klachtenbeheer
[en] => complaint management
)
[text] => Array
(
[de] => Beschwerdemanagement in der Deutschsprachigen Gemeinschaft
[fr] => Gestion des plaintes dans la Communauté germanophone
[nl] => Klachtenmanagement in de Duitstalige Gemeenschap
[en] => Complaints management in the German-speaking Community
)
[main] => info
[donext] => 1
[page] => Array
(
[de] => beschwerdemanagement.htm
[fr] => gestion_des_plaintes.htm
[nl] => klachtenbeheer.htm
[en] => complaint_management.htm
)
)
[norm] => Array
(
[typ] => S
[pos] => 52
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Ombudsnormen
[fr] => normes des médiateurs
[nl] => ombudsnormen
[en] => ombuds standards
)
[tag] => Array
(
[fr] => normes des mediateurs
)
[desc] => Array
(
[de] => Die Normen der guten Verwaltungspraxis in der Deutschsprachigen Gemeinschaft Belgiens
[fr] => Les normes de bonne conduite administrative dans la Communauté germanophone de Belgique
[nl] => De normen van goed administratief gedrag in de Duitstalige Gemeenschap van België
[en] => The standards of good administration in the German-speaking Community of Belgium
)
[main] => info
[donext] => 1
[page] => Array
(
[de] => ombudsnormen.htm
[fr] => normes_des_mediateurs.htm
[nl] => ombudsnormen.htm
[en] => ombuds_standards.htm
)
)
[cal] => Array
(
[typ] => S
[pos] => 53
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Kalender des Ombudsdienstes
[fr] => calendrier
[nl] => kalender
[en] => calendar
)
[main] => info
[page] => Array
(
[de] => kalender_des_ombudsdienstes.htm
[fr] => calendrier.htm
[nl] => kalender.htm
[en] => calendar.htm
)
)
[appeal] => Array
(
[typ] => S
[pos] => 54
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Beschwerdemöglichkeiten
[fr] => possibilités de réclamation
[nl] => klachtmogelijkheden
[en] => complaint options
)
[desc] => Array
(
[de] => Beschwerdemöglichkeiten - Ombudsdienst Ostbelgien: Übersicht über Kontaktinformationen zu Ministerien, Gemeinden, Schulen und Einrichtungen
[fr] => Possibilités de plainte - Service de médiation des Cantons de l'Est : Aperçu des coordonnées des ministères, communes, écoles et institutions
[nl] => Klachten - Ombudsdienst Ostbelgien: Overzicht van contactgegevens van ministeries, gemeenten, scholen en instellingen
[en] => Complaints - Ombudsdienst Ostbelgien: Overview of contact information for ministries, municipalities, schools and institutions
)
[main] => Info
[varlst] => Array
(
[0] => idx
[1] => hintlink|string,prm|fnc:hintlink
)
[page] => Array
(
[de] => appeal.htm
[fr] => appeal.htm
[nl] => klachtmogelijkheden.htm
[en] => complaint_options.htm
)
)
[objection] => Array
(
[typ] => S
[pos] => 55
[prior] => 7
[noindex] =>
[title] => Array
(
[de] => Einspruchsmöglichkeiten
[fr] => possibilités d'opposition
[nl] => bezwaarmogelijkheden
[en] => objection options
)
[text] => Array
(
[de] => Einspruchskammern
[fr] => Chambres de recours
[nl] => Kamers van beroep
[en] => Boards of Appeal
)
[main] => info
[donext] => 1
[page] => Array
(
[de] => einspruchskammern.htm
[fr] => chambres_de_recours.htm
[nl] => bezwaarmogelijkheden.htm
[en] => objection_options.htm
)
)
[consulting] => Array
(
[typ] => S
[pos] => 56
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Andere Beratungsangebote
[fr] => autres services de conseil
[nl] => andere begeleidingsdiensten
[en] => other counselling services
)
[main] => info
[donext] => 1
[page] => Array
(
[de] => andere_beratungsangebote.htm
[fr] => autres_services_de_conseil.htm
[nl] => andere_begeleidingsdiensten.htm
[en] => other_counselling_services.htm
)
)
[link] => Array
(
[typ] => S
[pos] => 57
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Adressen
[fr] => liens
[nl] => links
[en] => links
)
[desc] => Array
(
[de] => Wichtige Adressen, Telefonnummern und Webseiten von Verwaltungen und Institutionen in der Deutschsprachigen Gemeinschaft Belgiens
[fr] => Les adresses importantes, les numéros de téléphone et les sites internet des administrations et des institutions de la Communauté germanophone de Belgique
[nl] => Belangrijke adressen, telefoonnummer en websites van administraties en instellingen in de Duitstalige Gemeenschap van België
[en] => Important addresses, telephone number and websites of administrations and institutions in the German-speaking Community of Belgium
)
[text] => Array
(
[de] => Adressen in der DG
[fr] => adresses de la Communauté germanophone
[nl] => adressen van de Duitstalige Gemeenschap
[en] => addresses of the German-speaking Community
)
[main] => info
[donext] => 1
[page] => Array
(
[de] => adressen.htm
[fr] => liens.htm
[nl] => links.htm
[en] => links.htm
)
)
[service] => Array
(
[typ] => S
[pos] => 58
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Dienstleistungen + Kompetenzen
[fr] => services + compétences
[nl] => diensten + competenties
[en] => services + competencies
)
[tag] => Array
(
[de] => Dienstleistungen
[fr] => Services
[nl] => diensten
[en] => Services
)
[desc] => Array
(
[de] => Wichtige Dienstleitungen von Verwaltungen und Institutionen in der Deutschsprachigen Gemeinschaft Belgiens
[fr] => Principaux services des administrations et institutions de la Communauté germanophone de Belgique
[nl] => Belangrijke diensten van administraties en instellingen in de Duitstalige Gemeenschap van België
[en] => Important services of administrations and institutions in the German-speaking Community of Belgium
)
[main] => info
[donext] => 1
[varlst] => Array
(
[0] => id
)
[page] => Array
(
[de] => dienstleistungen.htm
[fr] => services.htm
[nl] => diensten.htm
[en] => services.htm
)
)
[pub] => Array
(
[typ] => S
[pos] => 62
[prior] => 6
[noindex] =>
[title] => Array
(
[de] => Infomaterial
[fr] => de plus amples informations
[nl] => verdere informatie
[en] => further information
)
[main] => info
[donext] => 1
[page] => Array
(
[de] => infomaterial.htm
[fr] => de_plus_amples_informations.htm
[nl] => verdere_informatie.htm
[en] => further_information.htm
)
)
[rapport] => Array
(
[typ] => S
[pos] => 63
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Jahresberichte
[fr] => rapports annuels
[nl] => jaarverslagen
[en] => annual reports
)
[main] => info
[donext] => 1
[page] => Array
(
[de] => jahresberichte.htm
[fr] => rapports_annuels.htm
[nl] => jaarverslagen.htm
[en] => annual_reports.htm
)
)
[dekret] => Array
(
[typ] => S
[pos] => 64
[prior] => 9
[noindex] => on
[title] => Array
(
[de] => Dekret
[fr] => décret
[nl] => decreet
[en] => decree
)
[desc] => Array
(
[de] => Dekret der Deutschsprachige Gemeinschaft zur Schaffung des Amtes eines Ombudsmanns.
)
[keyw] => Array
(
[de] => décret
)
[main] => info
[page] => Array
(
[de] => dekret.htm
[fr] => dekret.htm
[nl] => decreet.htm
[en] => decree.htm
)
)
[inspection] => Array
(
[typ] => S
[pos] => 64
[prior] => 7
[noindex] =>
[title] => Array
(
[de] => Beschwerde über den Ombudsdienst
[fr] => Plainte concernant le service de médiation
[nl] => Klachten over de ombudsdienst
[en] => Complaints about the ombudsman service
)
[tag] => Array
(
[de] => Dienstbeschwerde
)
[page] => Array
(
[de] => dienstbeschwerde.htm
[fr] => inspection.htm
[nl] => klachten_over_de_ombudsdienst.htm
[en] => complaints_about_the_ombudsman_service.htm
)
)
[rules] => Array
(
[typ] => S
[pos] => 65
[noindex] =>
[title] => Array
(
[de] => Geschäftsordnung
[fr] => règlement intérieur
[nl] => reglement van orde
[en] => rules of procedure
)
[main] => info
[page] => Array
(
[de] => rules.htm
[fr] => rules.htm
[nl] => reglement_van_orde.htm
[en] => rules_of_procedure.htm
)
)
[law] => Array
(
[typ] => S
[pos] => 67
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Gesetzestexte und Rechtsdokumente
[fr] => Textes de loi et documents juridiques
[nl] => Juridische teksten en documenten
[en] => Legal texts and documents
)
[desc] => Array
(
[de] => Auflistung von wichtigen amtlichen Texten der Arbeit der Ombudsfrau in der deutschsprachigen Gemeinschaft Belgiens
[fr] => Liste des principaux textes officiels relatifs au travail de l'ombudsman en Communauté germanophone de Belgique
[nl] => Lijst van belangrijke officiële teksten met betrekking tot het werk van de Ombudsvrouw in de Duitstalige Gemeenschap van België
[en] => List of important official texts relating to the work of the Ombudswoman in the German-speaking Community of Belgium
)
[text] => Array
(
[de] => Gesetztestexte der Deutschprachige Gemeinschaft
[fr] => Textes législatifs de la Communauté germanophone
[nl] => Wettelijke teksten van de Duitstalige Gemeenschap
[en] => Legal texts of the German-speaking Community
)
[main] => info
[donext] => 1
[page] => Array
(
[de] => gesetzestexte_und_rechtsdokumente.htm
[fr] => textes_de_loi_et_documents_juridiques.htm
[nl] => juridische_teksten_en_documenten.htm
[en] => legal_texts_and_documents.htm
)
)
[network] => Array
(
[typ] => S
[pos] => 68
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Der Ombudsdienst ist vernetzt
[fr] => le service de médiation est en réseau
[nl] => de ombudsdienst is in een netwerk opgenomen
[en] => the ombudsman service is networked
)
[tag] => Array
(
[de] => derombudsdienstistvernetzt
[fr] => le service d'ombudsman est en réseau
[nl] => derombudsdienstisnetwerkt
[en] => derombudsdienstisnetworked
)
[desc] => Array
(
[de] => Der Ombudsdienst Ostbelgien im Netzwerk: 26 Institutionen (ombudsman.be), Partnerschaften mit IOI, ENO, NEIWA und deutschsprachigen Ombudspersonen. Beschwerden gegen Behörden, Energie oder Verbraucherrechte werden effizient weitergeleitet – für schnelle, unabhängige Lösungen.
[fr] => Le service de médiation de l'Est de la Belgique en réseau : 26 institutions (ombudsman.be), des partenariats avec IOI, ENO, NEIWA et des médiateurs germanophones. Les plaintes contre les autorités, l'énergie ou les droits des consommateurs sont transmises efficacement - pour des solutions rapides et indépendantes.
[nl] => De Ombudsdienst Oost-België in het netwerk: 26 instellingen (ombudsman.be), partnerschappen met IOI, ENO, NEIWA en Duitstalige ombudsdiensten. Klachten tegen overheden, energie of consumentenrechten worden efficiënt doorgestuurd - voor snelle, onafhankelijke oplossingen.
[en] => The Ombudsman Service East Belgium in the network: 26 institutions (ombudsman.be), partnerships with IOI, ENO, NEIWA and German-speaking ombudspersons. Complaints against authorities, energy or consumer rights are forwarded efficiently - for fast, independent solutions.
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[en] => the_ombudsman_service_is_networked.htm
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[de] => Alle Neuigkeiten des Ombudsdienstes der Deutschsprachigen Gemeinschaft
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[nl] => Zaken die door burgers aan de Ombudsvrouw of haar voorganger zijn voorgelegd.
[en] => Cases brought to the Ombudswoman or her predecessor by citizens.
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[de] => Kenntnisnahme der Vertraulichkeitsverpflichtung des Beschwerdeführers
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[de] => Gemäß Artikel 18.1 des Dekrets zur Schaffung des Amtes einer Ombudsperson müssen Beschwerdeführer Informationen und Dokumente, die sie im Rahmen eines Ombudsverfahrens erhalten haben, vertraulich behandeln.
Alles, was während des Ombudsverfahrens gesagt oder geschrieben wird, ist mit allen Vorbehalten formuliert und unterliegt der Vertraulichkeit. Der Beschwerdeführer verpflichtet sich, nichts in irgendeinem Zusammenhang offenzulegen oder zu melden, insbesondere nicht im Rahmen von bestehenden oder zukünftigen Verfahren, wie Verwaltungsrechtliche-, Gerichts- oder Schiedsverfahren.
Die Behörde und der Ombudsdienst sind durch das Amtsgeheimnis gebunden.
Diese Erklärung berührt jedoch nicht das Recht des Beschwerdeführers in gerichtlichen oder anderen Verfahren Dokumente im Zusammenhang mit dem betreffenden Fall, die während des Ombudsverfahrens ausgetauscht wurden, zu verwenden, wenn
- er diese Dokumente bereits zuvor im Besitz hatte,
- sie aus einer anderen Quelle als dem Ombudsverfahren bezogen hat
- oder wenn diese Dokumente öffentlich zugänglich sind.
Das Recht auf Akteneinsicht aufgrund des Dekrets vom 16. Oktober 1995 über die Öffentlichkeit von Verwaltungsdokumenten bleibt bestehen.
Die Annehmbarkeitserklärung der Prüfung der Beschwerde durch den Ombudsdienst sowie das Resultat des Ombudsverfahrens müssen nicht vertraulich behandelt werden.
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(
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[de] => rot = Termine
[fr] => rouge = rendez-vous
[nl] => rood = afspraken
[en] => red = appointments
[de_easy] =>
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[jsonfaq] =>
[pexlst] =>
[pexfnc] =>
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)
)
[docposload] =>
[p] => Array
(
)
[title] => kalender
[htitle] => kalender
[form] => Array
(
[method] => post
[init] => 1
[check] => Array
(
[empty] => 1
)
)
[ver] => def
[menu] => Array
(
[main] => Array
(
[0] => Array
(
[item] => home
)
[1] => Array
(
[item] => complaint
[no_next] => 1
)
[2] => Array
(
[item] => hint
)
[3] => Array
(
[item] => info
[sub] => Array
(
[0] => Array
(
[item] => about
)
[1] => Array
(
[item] => video
)
[2] => Array
(
[item] => infopro
)
[3] => Array
(
[item] => language
)
[4] => Array
(
[item] => management
)
[5] => Array
(
[item] => norm
)
[6] => Array
(
[item] => cal
)
[7] => Array
(
[item] => appeal
)
[8] => Array
(
[item] => objection
)
[9] => Array
(
[item] => consulting
)
[10] => Array
(
[item] => link
)
[11] => Array
(
[item] => service
)
[12] => Array
(
[item] => pub
)
[13] => Array
(
[item] => rapport
)
[14] => Array
(
[item] => rules
)
[15] => Array
(
[item] => law
)
[16] => Array
(
[item] => network
)
[17] => Array
(
[item] => news
)
)
)
[4] => Array
(
[item] => search
)
)
)
[footer] => Array
(
[0] => complaint
[1] => hint
[2] => about
[3] => video
[4] => infopro
[5] => cal
[6] => inspection
)
[css] => Array
(
[arr] => Array
(
[0] =>
.calday {
border-top: .1rem solid #CCC;
border-left: .1rem solid #CCC;
border-bottom: .1rem solid #CCC;
padding : 0;
}
.calday:last-child {
border-right: .1rem solid #CCC;
}
.calday> .head {
background : #808080;
text-align: center;
color : #FFFFFF;
width : 100%;
padding : 1px;
}
.calday> .event {
border-radius: 5px;
width : 100%;
cursor: pointer;
margin-bottom : 1px;
padding : 1px;
}
)
)
)
App: / Array
(
[safe] => safe
[webframe] => 1
[author] => Marlene Hardt
[dat] => 2024-11-04 15:42:20
[lang] => de,fr,nl
[lang_add] => en
[logo1] => 1
[region] => be
[canonical] => 1
[easy] => 1
[contrast] => 1
[accessibility] => 1
[googlemap] => 7038540450090120423
[link] => Array
(
[0] => Array
(
[file] => /font/awe/solid.css
)
[1] => Array
(
[file] => /font/awe/fontawesome.css
)
[2] => Array
(
[file] => /css/ombfr.css
[media] => all
)
)
[dfont] => Roboto
[fonttab] => Array
(
[0] => Array
(
[path] => /var/www/www.dg-ombudsfrau.be/www/content/font/roboto/
[dir] => /font/roboto/
[file] => roboto
[ttf] => roboto.ttf
[name] => roboto
[weight] => normal
[property] => normal
[family] => Roboto
)
[1] => Array
(
[path] => /var/www/www.dg-ombudsfrau.be/www/content/font/roboto/
[dir] => /font/roboto/
[file] => roboto-bold
[ttf] => robotob.ttf
[name] => roboto
[weight] => bold
[property] => normal
[family] => Roboto
)
)
[site] => Array
(
[home] => Array
(
[typ] => S
[pos] => 10
[prior] => 10
[noindex] =>
[title] => Array
(
[de] => Startseite
[fr] => page d'accueil
[nl] => startpagina
[en] => home
)
[tag] => Array
(
[de] => zurück
[fr] => retour
[nl] => terug
[en] => back
)
[desc] => Array
(
[de] => Die Ombudsfrau der Deutschsprachigen Gemeinschaft behandelt Beschwerden über die Arbeitsweise einer Verwaltung oder einer Einrichtung.
[fr] => L'ombudsman de la Communauté germanophone traite les plaintes concernant le fonctionnement d'une administration ou d'une institution.
[nl] => De Ombudsvrouw van de Duitstalige Gemeenschap behandelt klachten over de werking van een administratie of een organisatie.
[en] => The Ombudswoman of the German-speaking Community deals with complaints about the functioning of an administration or an institution.
)
[text] => Array
(
[de] => Ombudsfrau Marlene Hardt
[fr] => Ombudsfrau Marlene Hardt
[nl] => Ombudsfrau Marlene Hardt
[en] => Ombudsfrau Marlene Hardt
)
[keyw] => Array
(
[de] => Aufgabenbereich, Parlament, Bürgerbeauftragte
[fr] => Mission, Parlement, Médiateur
[nl] => Verantwoordelijkheden, Parlement, Ombudsman
[en] => Responsibilities, Parliament, Ombudsman
)
[donext] => 1
[page] => Array
(
[de] => startseite.htm
[fr] => page_daccueil.htm
[nl] => startpagina.htm
[en] => home.htm
)
)
[complaint] => Array
(
[typ] => S
[pos] => 20
[prior] => 9
[noindex] => on
[title] => Array
(
[de] => Beschwerde einreichen
[fr] => déposer une plainte
[nl] => een klacht indienen
[en] => submit a complaint
)
[tag] => Array
(
[de] => Beschwerde
[fr] => deposer une plainte
)
[desc] => Array
(
[de] => Die Ombudsfrau kann zwischen dem Bürger und der Verwaltungsbehörde vermitteln und zeigt alternative Möglichkeit zur Lösung von Konflikten auf.
[fr] => Le médiateur peut jouer le rôle de médiateur entre le citoyen et l'autorité administrative et propose une autre façon de résoudre les conflits.
[nl] => De ombudsvrouw kan bemiddelen tussen de burger en de administratieve overheid en alternatieve manieren aandragen om conflicten op te lossen.
[en] => The ombudswoman can mediate between the citizen and the administrative authority and point out alternative ways of resolving conflicts.
)
[keyw] => Array
(
[de] => Telefon, Brief, Email
[fr] => Téléphone, courrier, e-mail
[nl] => Telefoon, brief, e-mail
[en] => Phone, letter, email
)
[annex] => Array
(
[title] => further
[tab] => Array
(
[0] => infocenter
[1] => complaints
[2] => database
[3] => suggestion
)
)
[page] => Array
(
[de] => beschwerde_einreichen.htm
[fr] => deposer_une_plainte.htm
[nl] => een_klacht_indienen.htm
[en] => submit_a_complaint.htm
)
)
[form] => Array
(
[typ] => S
[pos] => 22
[prior] => 9
[noindex] => on
[title] => Array
(
[de] => Beschwerdeformular
[fr] => formulaire de plainte
[nl] => klachtenformulier
[en] => complaint form
)
[desc] => Array
(
[de] => Ihre Beschwerde an die Ombudsfrau der Deutschsprachigen Gemeinschaft Belgiens
[fr] => Votre plainte à l'ombudsman de la Communauté germanophone de Belgique
[nl] => Uw klacht bij de Ombudsvrouw van de Duitstalige Gemeenschap van België
[en] => Your complaint to the Ombudswoman of the German-speaking Community of Belgium
)
[keyw] => Array
(
[de] => beschwerdeformular
[fr] => formulaire de plainte
[nl] => Klachtenformulier
[en] => complaint form
)
[page] => Array
(
[de] => beschwerdeformular.htm
[fr] => formulaire_de_plainte.htm
[nl] => klachtenformulier.htm
[en] => complaint_form.htm
)
)
[procedure] => Array
(
[typ] => S
[pos] => 24
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Weg der Beschwerde
[fr] => procédure de traitement de la plainte
[nl] => klachtenroute
[en] => complaint path
)
[tag] => Array
(
[fr] => procedure
)
[keyw] => Array
(
[de] => Beschwerdeweg
[fr] => Voie de recours
[nl] => Klachtenprocedure
[en] => Complaints procedure
)
[page] => Array
(
[de] => weg_der_beschwerde.htm
[fr] => procedure.htm
[nl] => klachtenroute.htm
[en] => complaint_path.htm
)
)
[hint] => Array
(
[typ] => S
[pos] => 31
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Meldung einreichen
[fr] => soumettre une alerte
[nl] => melding indienen
[en] => submit hint
)
[tag] => Array
(
[de] => Hinweis
[fr] => lanceur alerte
)
[desc] => Array
(
[de] => Melden Sie einen Verstoß eines Mitarbeiters @genitive@ an die Ombudsfrau der Deutschsprachigen Gemeinschaft
[fr] => Signaler une infraction @dative@ à la médiatrice de la Communauté germanophone
[nl] => Meld een overtreding @dative@ aan de Ombudsvrouw van de Duitstalige Gemeenschap
[en] => Report a violation @dative@ to the Ombudswoman of the German-speaking Community
)
[text] => Array
(
[de] => Meldung @dtitle@
[fr] => lanceur d'alerte @dtitle@
[nl] => klokkenluider @dtitle@
[en] => whistleblower @dtitle@
)
[keyw] => Array
(
[de] => whistleblower
[fr] => Whistleblower
[nl] => Whistleblower
[en] => Whistleblower
)
[annex] => Array
(
[title] => siehe auch
[tab] => Array
(
[0] => infopro
)
)
[varlst] => Array
(
[0] => hint|boolean
[1] => idx
)
[page] => Array
(
[de] => meldung_einreichen.htm
[fr] => soumettre_une_alerte.htm
[nl] => melding_indienen.htm
[en] => submit_hint.htm
)
)
[info] => Array
(
[typ] => S
[pos] => 40
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Informationen
[fr] => informations
[nl] => informaties
[en] => learn more
)
[page] => Array
(
[de] => informationen.htm
[fr] => informations.htm
[nl] => informaties.htm
[en] => learn_more.htm
)
)
[about] => Array
(
[typ] => S
[pos] => 41
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Die Ombudsperson
[fr] => la Médiatrisse
[nl] => de ombudsman
[en] => the ombudsperson
)
[tag] => Array
(
[fr] => la mediatrice
)
[desc] => Array
(
[de] => Über das Amt der Ombudsfrau der Deutschsprachigen Gemeinschaft Belgiens
[fr] => A propos de la fonction de médiateur de la Communauté germanophone de Belgique
[nl] => Over de Ombudsdienst van de Duitstalige Gemeenschap van België
[en] => About the Office of the Ombudswoman of the German-speaking Community of Belgium
)
[keyw] => Array
(
[de] => Mediator, Bürgerbeauftragte, Ombudsman
[fr] => Médiateur, médiateur, ombudsman
[nl] => Bemiddelaar, Ombudsman, Ombudsman
[en] => Mediator, Ombudsman, Ombudsman
)
[main] => info
[donext] => 1
[page] => Array
(
[de] => die_ombudsperson.htm
[fr] => la_mediatrice.htm
[nl] => de_ombudsman.htm
[en] => the_ombudsperson.htm
)
)
[video] => Array
(
[typ] => S
[pos] => 42
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Vorstellung
[fr] => présentation
[nl] => voorstelling
[en] => presentation
)
[text] => Array
(
[de] => Vorstellung der Ombudsfrau Marlene Hardt
[fr] => Présentation de l'ombudsman Marlene Hardt
[nl] => Introductie van de ombudsvrouw Marlene Hardt
[en] => Introduction of the ombudswoman Marlene Hardt
)
[main] => info
[donext] => 1
[page] => Array
(
[de] => vorstellung.htm
[fr] => vorstellung.htm
[nl] => voorstelling.htm
[en] => presentation.htm
)
)
[faq] => Array
(
[typ] => S
[pos] => 43
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Häufig gestellte Fragen
[fr] => Foire aux questions
[nl] => Veelgestelde vragen
[en] => Frequently Asked Questions
)
[page] => Array
(
[de] => faq.htm
[fr] => foire_aux_questions.htm
[nl] => veelgestelde_vragen.htm
[en] => frequently_asked_questions.htm
)
)
[infopro] => Array
(
[typ] => S
[pos] => 45
[prior] => 7
[noindex] =>
[title] => Array
(
[de] => Informationen für Hinweisgeber
[fr] => informations pour les dénonciateurs
[nl] => informatie voor klokkenluiders
[en] => information for whistleblowers
)
[text] => Array
(
[de] => Hinweisgeber Info
[fr] => Info lanceurs alerte
[nl] => Klokkenluider Info
[en] => Whistleblower Info
)
[keyw] => Array
(
[de] => Whistleblower,Hinweis,Meldung
[fr] => Whistleblower
[nl] => Whistleblower
[en] => Whistleblower
)
[main] => info
[annex] => Array
(
[title] => siehe auch
[tab] => Array
(
[0] => hint
)
)
[page] => Array
(
[de] => hinweisgeber_info.htm
[fr] => info_lanceurs_alerte.htm
[nl] => informatie_voor_klokkenluiders.htm
[en] => information_for_whistleblowers.htm
)
)
[language] => Array
(
[typ] => S
[pos] => 46
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Sprachengesetzgebung
[fr] => emploi des langues
[nl] => taalwetgeving
[en] => the use of languages
)
[tag] => Array
(
[de] => Sprachengebrauch in Belgien
[fr] => Utilisation des langues en Belgique
[nl] => Taalgebruik in België
[en] => Language use in Belgium
)
[desc] => Array
(
[de] => gesetzliche Regelungen über den Sprachengebrauch
[fr] => les dispositions légales sur l'utilisation des langues
[nl] => Wettelijke regels voor het gebruik van talen
[en] => Legal regulations on the use of languages
)
[keyw] => Array
(
[de] => Deutsch, Französisch, Niederländisch, Minderheit
[fr] => Allemand, Français, Néerlandais, Minoritaire
[nl] => Duits, Frans, Nederlands, Minderheid
[en] => German, French, Dutch, Minority
)
[main] => info
[donext] => 1
[page] => Array
(
[de] => sprachengesetzgebung.htm
[fr] => emploi_des_langues.htm
[nl] => taalwetgeving.htm
[en] => the_use_of_languages.htm
)
)
[management] => Array
(
[typ] => S
[pos] => 51
[prior] => 7
[noindex] =>
[title] => Array
(
[de] => Beschwerdemanagement
[fr] => gestion des plaintes
[nl] => klachtenbeheer
[en] => complaint management
)
[text] => Array
(
[de] => Beschwerdemanagement in der Deutschsprachigen Gemeinschaft
[fr] => Gestion des plaintes dans la Communauté germanophone
[nl] => Klachtenmanagement in de Duitstalige Gemeenschap
[en] => Complaints management in the German-speaking Community
)
[main] => info
[donext] => 1
[page] => Array
(
[de] => beschwerdemanagement.htm
[fr] => gestion_des_plaintes.htm
[nl] => klachtenbeheer.htm
[en] => complaint_management.htm
)
)
[norm] => Array
(
[typ] => S
[pos] => 52
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Ombudsnormen
[fr] => normes des médiateurs
[nl] => ombudsnormen
[en] => ombuds standards
)
[tag] => Array
(
[fr] => normes des mediateurs
)
[desc] => Array
(
[de] => Die Normen der guten Verwaltungspraxis in der Deutschsprachigen Gemeinschaft Belgiens
[fr] => Les normes de bonne conduite administrative dans la Communauté germanophone de Belgique
[nl] => De normen van goed administratief gedrag in de Duitstalige Gemeenschap van België
[en] => The standards of good administration in the German-speaking Community of Belgium
)
[main] => info
[donext] => 1
[page] => Array
(
[de] => ombudsnormen.htm
[fr] => normes_des_mediateurs.htm
[nl] => ombudsnormen.htm
[en] => ombuds_standards.htm
)
)
[cal] => Array
(
[typ] => S
[pos] => 53
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Kalender des Ombudsdienstes
[fr] => calendrier
[nl] => kalender
[en] => calendar
)
[main] => info
[page] => Array
(
[de] => kalender_des_ombudsdienstes.htm
[fr] => calendrier.htm
[nl] => kalender.htm
[en] => calendar.htm
)
)
[appeal] => Array
(
[typ] => S
[pos] => 54
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Beschwerdemöglichkeiten
[fr] => possibilités de réclamation
[nl] => klachtmogelijkheden
[en] => complaint options
)
[desc] => Array
(
[de] => Beschwerdemöglichkeiten - Ombudsdienst Ostbelgien: Übersicht über Kontaktinformationen zu Ministerien, Gemeinden, Schulen und Einrichtungen
[fr] => Possibilités de plainte - Service de médiation des Cantons de l'Est : Aperçu des coordonnées des ministères, communes, écoles et institutions
[nl] => Klachten - Ombudsdienst Ostbelgien: Overzicht van contactgegevens van ministeries, gemeenten, scholen en instellingen
[en] => Complaints - Ombudsdienst Ostbelgien: Overview of contact information for ministries, municipalities, schools and institutions
)
[main] => Info
[varlst] => Array
(
[0] => idx
[1] => hintlink|string,prm|fnc:hintlink
)
[page] => Array
(
[de] => appeal.htm
[fr] => appeal.htm
[nl] => klachtmogelijkheden.htm
[en] => complaint_options.htm
)
)
[objection] => Array
(
[typ] => S
[pos] => 55
[prior] => 7
[noindex] =>
[title] => Array
(
[de] => Einspruchsmöglichkeiten
[fr] => possibilités d'opposition
[nl] => bezwaarmogelijkheden
[en] => objection options
)
[text] => Array
(
[de] => Einspruchskammern
[fr] => Chambres de recours
[nl] => Kamers van beroep
[en] => Boards of Appeal
)
[main] => info
[donext] => 1
[page] => Array
(
[de] => einspruchskammern.htm
[fr] => chambres_de_recours.htm
[nl] => bezwaarmogelijkheden.htm
[en] => objection_options.htm
)
)
[consulting] => Array
(
[typ] => S
[pos] => 56
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Andere Beratungsangebote
[fr] => autres services de conseil
[nl] => andere begeleidingsdiensten
[en] => other counselling services
)
[main] => info
[donext] => 1
[page] => Array
(
[de] => andere_beratungsangebote.htm
[fr] => autres_services_de_conseil.htm
[nl] => andere_begeleidingsdiensten.htm
[en] => other_counselling_services.htm
)
)
[link] => Array
(
[typ] => S
[pos] => 57
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Adressen
[fr] => liens
[nl] => links
[en] => links
)
[desc] => Array
(
[de] => Wichtige Adressen, Telefonnummern und Webseiten von Verwaltungen und Institutionen in der Deutschsprachigen Gemeinschaft Belgiens
[fr] => Les adresses importantes, les numéros de téléphone et les sites internet des administrations et des institutions de la Communauté germanophone de Belgique
[nl] => Belangrijke adressen, telefoonnummer en websites van administraties en instellingen in de Duitstalige Gemeenschap van België
[en] => Important addresses, telephone number and websites of administrations and institutions in the German-speaking Community of Belgium
)
[text] => Array
(
[de] => Adressen in der DG
[fr] => adresses de la Communauté germanophone
[nl] => adressen van de Duitstalige Gemeenschap
[en] => addresses of the German-speaking Community
)
[main] => info
[donext] => 1
[page] => Array
(
[de] => adressen.htm
[fr] => liens.htm
[nl] => links.htm
[en] => links.htm
)
)
[service] => Array
(
[typ] => S
[pos] => 58
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Dienstleistungen + Kompetenzen
[fr] => services + compétences
[nl] => diensten + competenties
[en] => services + competencies
)
[tag] => Array
(
[de] => Dienstleistungen
[fr] => Services
[nl] => diensten
[en] => Services
)
[desc] => Array
(
[de] => Wichtige Dienstleitungen von Verwaltungen und Institutionen in der Deutschsprachigen Gemeinschaft Belgiens
[fr] => Principaux services des administrations et institutions de la Communauté germanophone de Belgique
[nl] => Belangrijke diensten van administraties en instellingen in de Duitstalige Gemeenschap van België
[en] => Important services of administrations and institutions in the German-speaking Community of Belgium
)
[main] => info
[donext] => 1
[varlst] => Array
(
[0] => id
)
[page] => Array
(
[de] => dienstleistungen.htm
[fr] => services.htm
[nl] => diensten.htm
[en] => services.htm
)
)
[pub] => Array
(
[typ] => S
[pos] => 62
[prior] => 6
[noindex] =>
[title] => Array
(
[de] => Infomaterial
[fr] => de plus amples informations
[nl] => verdere informatie
[en] => further information
)
[main] => info
[donext] => 1
[page] => Array
(
[de] => infomaterial.htm
[fr] => de_plus_amples_informations.htm
[nl] => verdere_informatie.htm
[en] => further_information.htm
)
)
[rapport] => Array
(
[typ] => S
[pos] => 63
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Jahresberichte
[fr] => rapports annuels
[nl] => jaarverslagen
[en] => annual reports
)
[main] => info
[donext] => 1
[page] => Array
(
[de] => jahresberichte.htm
[fr] => rapports_annuels.htm
[nl] => jaarverslagen.htm
[en] => annual_reports.htm
)
)
[dekret] => Array
(
[typ] => S
[pos] => 64
[prior] => 9
[noindex] => on
[title] => Array
(
[de] => Dekret
[fr] => décret
[nl] => decreet
[en] => decree
)
[desc] => Array
(
[de] => Dekret der Deutschsprachige Gemeinschaft zur Schaffung des Amtes eines Ombudsmanns.
)
[keyw] => Array
(
[de] => décret
)
[main] => info
[page] => Array
(
[de] => dekret.htm
[fr] => dekret.htm
[nl] => decreet.htm
[en] => decree.htm
)
)
[inspection] => Array
(
[typ] => S
[pos] => 64
[prior] => 7
[noindex] =>
[title] => Array
(
[de] => Beschwerde über den Ombudsdienst
[fr] => Plainte concernant le service de médiation
[nl] => Klachten over de ombudsdienst
[en] => Complaints about the ombudsman service
)
[tag] => Array
(
[de] => Dienstbeschwerde
)
[page] => Array
(
[de] => dienstbeschwerde.htm
[fr] => inspection.htm
[nl] => klachten_over_de_ombudsdienst.htm
[en] => complaints_about_the_ombudsman_service.htm
)
)
[rules] => Array
(
[typ] => S
[pos] => 65
[noindex] =>
[title] => Array
(
[de] => Geschäftsordnung
[fr] => règlement intérieur
[nl] => reglement van orde
[en] => rules of procedure
)
[main] => info
[page] => Array
(
[de] => rules.htm
[fr] => rules.htm
[nl] => reglement_van_orde.htm
[en] => rules_of_procedure.htm
)
)
[law] => Array
(
[typ] => S
[pos] => 67
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Gesetzestexte und Rechtsdokumente
[fr] => Textes de loi et documents juridiques
[nl] => Juridische teksten en documenten
[en] => Legal texts and documents
)
[desc] => Array
(
[de] => Auflistung von wichtigen amtlichen Texten der Arbeit der Ombudsfrau in der deutschsprachigen Gemeinschaft Belgiens
[fr] => Liste des principaux textes officiels relatifs au travail de l'ombudsman en Communauté germanophone de Belgique
[nl] => Lijst van belangrijke officiële teksten met betrekking tot het werk van de Ombudsvrouw in de Duitstalige Gemeenschap van België
[en] => List of important official texts relating to the work of the Ombudswoman in the German-speaking Community of Belgium
)
[text] => Array
(
[de] => Gesetztestexte der Deutschprachige Gemeinschaft
[fr] => Textes législatifs de la Communauté germanophone
[nl] => Wettelijke teksten van de Duitstalige Gemeenschap
[en] => Legal texts of the German-speaking Community
)
[main] => info
[donext] => 1
[page] => Array
(
[de] => gesetzestexte_und_rechtsdokumente.htm
[fr] => textes_de_loi_et_documents_juridiques.htm
[nl] => juridische_teksten_en_documenten.htm
[en] => legal_texts_and_documents.htm
)
)
[network] => Array
(
[typ] => S
[pos] => 68
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Der Ombudsdienst ist vernetzt
[fr] => le service de médiation est en réseau
[nl] => de ombudsdienst is in een netwerk opgenomen
[en] => the ombudsman service is networked
)
[tag] => Array
(
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[fr] => le service d'ombudsman est en réseau
[nl] => derombudsdienstisnetwerkt
[en] => derombudsdienstisnetworked
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[de] => Der Ombudsdienst Ostbelgien im Netzwerk: 26 Institutionen (ombudsman.be), Partnerschaften mit IOI, ENO, NEIWA und deutschsprachigen Ombudspersonen. Beschwerden gegen Behörden, Energie oder Verbraucherrechte werden effizient weitergeleitet – für schnelle, unabhängige Lösungen.
[fr] => Le service de médiation de l'Est de la Belgique en réseau : 26 institutions (ombudsman.be), des partenariats avec IOI, ENO, NEIWA et des médiateurs germanophones. Les plaintes contre les autorités, l'énergie ou les droits des consommateurs sont transmises efficacement - pour des solutions rapides et indépendantes.
[nl] => De Ombudsdienst Oost-België in het netwerk: 26 instellingen (ombudsman.be), partnerschappen met IOI, ENO, NEIWA en Duitstalige ombudsdiensten. Klachten tegen overheden, energie of consumentenrechten worden efficiënt doorgestuurd - voor snelle, onafhankelijke oplossingen.
[en] => The Ombudsman Service East Belgium in the network: 26 institutions (ombudsman.be), partnerships with IOI, ENO, NEIWA and German-speaking ombudspersons. Complaints against authorities, energy or consumer rights are forwarded efficiently - for fast, independent solutions.
)
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[de] => Netzwerk Ombudsdienst
[fr] => Réseau de services de médiation
[nl] => Netwerk van ombudsdiensten
[en] => Ombudsman service network
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[fr] => réseau
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[fr] => der_ombudsdienst_ist_vernetzt.htm
[nl] => de_ombudsdienst_is_in_een_netwerk_opgenomen.htm
[en] => the_ombudsman_service_is_networked.htm
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[fr] => Presse
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[fr] => presse.htm
[nl] => presse.htm
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[de] => Veröffentlichungen
[fr] => publications
[nl] => publicaties
[en] => publications
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[de] => Alle Neuigkeiten des Ombudsdienstes der Deutschsprachigen Gemeinschaft
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[main] => info
[donext] => 1
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[fr] => publications.htm
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[fr] => Cas soumis par des citoyens à la médiatrice ou à votre prédécesseur.
[nl] => Zaken die door burgers aan de Ombudsvrouw of haar voorganger zijn voorgelegd.
[en] => Cases brought to the Ombudswoman or her predecessor by citizens.
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[en] => archive.htm
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[de] => Kenntnisnahme der Vertraulichkeitsverpflichtung des Beschwerdeführers
[fr] => Prise de connaissance de l'engagement de confidentialité du plaignant
[nl] => Erkenning van de vertrouwelijkheidsverplichting van de klager
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[de] => Gemäß Artikel 18.1 des Dekrets zur Schaffung des Amtes einer Ombudsperson müssen Beschwerdeführer Informationen und Dokumente, die sie im Rahmen eines Ombudsverfahrens erhalten haben, vertraulich behandeln.
Alles, was während des Ombudsverfahrens gesagt oder geschrieben wird, ist mit allen Vorbehalten formuliert und unterliegt der Vertraulichkeit. Der Beschwerdeführer verpflichtet sich, nichts in irgendeinem Zusammenhang offenzulegen oder zu melden, insbesondere nicht im Rahmen von bestehenden oder zukünftigen Verfahren, wie Verwaltungsrechtliche-, Gerichts- oder Schiedsverfahren.
Die Behörde und der Ombudsdienst sind durch das Amtsgeheimnis gebunden.
Diese Erklärung berührt jedoch nicht das Recht des Beschwerdeführers in gerichtlichen oder anderen Verfahren Dokumente im Zusammenhang mit dem betreffenden Fall, die während des Ombudsverfahrens ausgetauscht wurden, zu verwenden, wenn
- er diese Dokumente bereits zuvor im Besitz hatte,
- sie aus einer anderen Quelle als dem Ombudsverfahren bezogen hat
- oder wenn diese Dokumente öffentlich zugänglich sind.
Das Recht auf Akteneinsicht aufgrund des Dekrets vom 16. Oktober 1995 über die Öffentlichkeit von Verwaltungsdokumenten bleibt bestehen.
Die Annehmbarkeitserklärung der Prüfung der Beschwerde durch den Ombudsdienst sowie das Resultat des Ombudsverfahrens müssen nicht vertraulich behandelt werden.
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[fr] => enquête de satisfaction
[nl] => tevredenheidsonderzoek
[en] => satisfaction survey
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[nl] => Colofon en juridische informatie van de Ombudsdienst van de Duitstalige Gemeenschap
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[nl] => Zoeken op de pagina
[en] => Search on the page
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[de] => Suchfeld
[fr] => Champ de recherche
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[nl] => Uw bericht aan de Ombudsdienst
[en] => Your message to the ombudsman service
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[de] => rot = Termine
[fr] => rouge = rendez-vous
[nl] => rood = afspraken
[en] => red = appointments
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)
)
[docposload] =>
[p] => Array
(
)
[title] => kalender
[htitle] => kalender
[form] => Array
(
[method] => post
[init] => 1
[check] => Array
(
[empty] => 1
)
)
[ver] => def
[menu] => Array
(
[main] => Array
(
[0] => Array
(
[item] => home
)
[1] => Array
(
[item] => complaint
[no_next] => 1
)
[2] => Array
(
[item] => hint
)
[3] => Array
(
[item] => info
[sub] => Array
(
[0] => Array
(
[item] => about
)
[1] => Array
(
[item] => video
)
[2] => Array
(
[item] => infopro
)
[3] => Array
(
[item] => language
)
[4] => Array
(
[item] => management
)
[5] => Array
(
[item] => norm
)
[6] => Array
(
[item] => cal
)
[7] => Array
(
[item] => appeal
)
[8] => Array
(
[item] => objection
)
[9] => Array
(
[item] => consulting
)
[10] => Array
(
[item] => link
)
[11] => Array
(
[item] => service
)
[12] => Array
(
[item] => pub
)
[13] => Array
(
[item] => rapport
)
[14] => Array
(
[item] => rules
)
[15] => Array
(
[item] => law
)
[16] => Array
(
[item] => network
)
[17] => Array
(
[item] => news
)
)
)
[4] => Array
(
[item] => search
)
)
)
[footer] => Array
(
[0] => complaint
[1] => hint
[2] => about
[3] => video
[4] => infopro
[5] => cal
[6] => inspection
)
[css] => Array
(
[arr] => Array
(
[0] =>
.calday {
border-top: .1rem solid #CCC;
border-left: .1rem solid #CCC;
border-bottom: .1rem solid #CCC;
padding : 0;
}
.calday:last-child {
border-right: .1rem solid #CCC;
}
.calday> .head {
background : #808080;
text-align: center;
color : #FFFFFF;
width : 100%;
padding : 1px;
}
.calday> .event {
border-radius: 5px;
width : 100%;
cursor: pointer;
margin-bottom : 1px;
padding : 1px;
}
)
)
)
App: / Array
(
[safe] => safe
[webframe] => 1
[author] => Marlene Hardt
[dat] => 2024-11-04 15:42:20
[lang] => de,fr,nl
[lang_add] => en
[logo1] => 1
[region] => be
[canonical] => 1
[easy] => 1
[contrast] => 1
[accessibility] => 1
[googlemap] => 7038540450090120423
[link] => Array
(
[0] => Array
(
[file] => /font/awe/solid.css
)
[1] => Array
(
[file] => /font/awe/fontawesome.css
)
[2] => Array
(
[file] => /css/ombfr.css
[media] => all
)
[3] => Array
(
[file] => /js/bt/5.3.8/bootstrap.min.css
)
)
[dfont] => Roboto
[fonttab] => Array
(
[0] => Array
(
[path] => /var/www/www.dg-ombudsfrau.be/www/content/font/roboto/
[dir] => /font/roboto/
[file] => roboto
[ttf] => roboto.ttf
[name] => roboto
[weight] => normal
[property] => normal
[family] => Roboto
)
[1] => Array
(
[path] => /var/www/www.dg-ombudsfrau.be/www/content/font/roboto/
[dir] => /font/roboto/
[file] => roboto-bold
[ttf] => robotob.ttf
[name] => roboto
[weight] => bold
[property] => normal
[family] => Roboto
)
)
[site] => Array
(
[home] => Array
(
[typ] => S
[pos] => 10
[prior] => 10
[noindex] =>
[title] => Array
(
[de] => Startseite
[fr] => page d'accueil
[nl] => startpagina
[en] => home
)
[tag] => Array
(
[de] => zurück
[fr] => retour
[nl] => terug
[en] => back
)
[desc] => Array
(
[de] => Die Ombudsfrau der Deutschsprachigen Gemeinschaft behandelt Beschwerden über die Arbeitsweise einer Verwaltung oder einer Einrichtung.
[fr] => L'ombudsman de la Communauté germanophone traite les plaintes concernant le fonctionnement d'une administration ou d'une institution.
[nl] => De Ombudsvrouw van de Duitstalige Gemeenschap behandelt klachten over de werking van een administratie of een organisatie.
[en] => The Ombudswoman of the German-speaking Community deals with complaints about the functioning of an administration or an institution.
)
[text] => Array
(
[de] => Ombudsfrau Marlene Hardt
[fr] => Ombudsfrau Marlene Hardt
[nl] => Ombudsfrau Marlene Hardt
[en] => Ombudsfrau Marlene Hardt
)
[keyw] => Array
(
[de] => Aufgabenbereich, Parlament, Bürgerbeauftragte
[fr] => Mission, Parlement, Médiateur
[nl] => Verantwoordelijkheden, Parlement, Ombudsman
[en] => Responsibilities, Parliament, Ombudsman
)
[donext] => 1
[page] => Array
(
[de] => startseite.htm
[fr] => page_daccueil.htm
[nl] => startpagina.htm
[en] => home.htm
)
)
[complaint] => Array
(
[typ] => S
[pos] => 20
[prior] => 9
[noindex] => on
[title] => Array
(
[de] => Beschwerde einreichen
[fr] => déposer une plainte
[nl] => een klacht indienen
[en] => submit a complaint
)
[tag] => Array
(
[de] => Beschwerde
[fr] => deposer une plainte
)
[desc] => Array
(
[de] => Die Ombudsfrau kann zwischen dem Bürger und der Verwaltungsbehörde vermitteln und zeigt alternative Möglichkeit zur Lösung von Konflikten auf.
[fr] => Le médiateur peut jouer le rôle de médiateur entre le citoyen et l'autorité administrative et propose une autre façon de résoudre les conflits.
[nl] => De ombudsvrouw kan bemiddelen tussen de burger en de administratieve overheid en alternatieve manieren aandragen om conflicten op te lossen.
[en] => The ombudswoman can mediate between the citizen and the administrative authority and point out alternative ways of resolving conflicts.
)
[keyw] => Array
(
[de] => Telefon, Brief, Email
[fr] => Téléphone, courrier, e-mail
[nl] => Telefoon, brief, e-mail
[en] => Phone, letter, email
)
[annex] => Array
(
[title] => further
[tab] => Array
(
[0] => infocenter
[1] => complaints
[2] => database
[3] => suggestion
)
)
[page] => Array
(
[de] => beschwerde_einreichen.htm
[fr] => deposer_une_plainte.htm
[nl] => een_klacht_indienen.htm
[en] => submit_a_complaint.htm
)
)
[form] => Array
(
[typ] => S
[pos] => 22
[prior] => 9
[noindex] => on
[title] => Array
(
[de] => Beschwerdeformular
[fr] => formulaire de plainte
[nl] => klachtenformulier
[en] => complaint form
)
[desc] => Array
(
[de] => Ihre Beschwerde an die Ombudsfrau der Deutschsprachigen Gemeinschaft Belgiens
[fr] => Votre plainte à l'ombudsman de la Communauté germanophone de Belgique
[nl] => Uw klacht bij de Ombudsvrouw van de Duitstalige Gemeenschap van België
[en] => Your complaint to the Ombudswoman of the German-speaking Community of Belgium
)
[keyw] => Array
(
[de] => beschwerdeformular
[fr] => formulaire de plainte
[nl] => Klachtenformulier
[en] => complaint form
)
[page] => Array
(
[de] => beschwerdeformular.htm
[fr] => formulaire_de_plainte.htm
[nl] => klachtenformulier.htm
[en] => complaint_form.htm
)
)
[procedure] => Array
(
[typ] => S
[pos] => 24
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Weg der Beschwerde
[fr] => procédure de traitement de la plainte
[nl] => klachtenroute
[en] => complaint path
)
[tag] => Array
(
[fr] => procedure
)
[keyw] => Array
(
[de] => Beschwerdeweg
[fr] => Voie de recours
[nl] => Klachtenprocedure
[en] => Complaints procedure
)
[page] => Array
(
[de] => weg_der_beschwerde.htm
[fr] => procedure.htm
[nl] => klachtenroute.htm
[en] => complaint_path.htm
)
)
[hint] => Array
(
[typ] => S
[pos] => 31
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Meldung einreichen
[fr] => soumettre une alerte
[nl] => melding indienen
[en] => submit hint
)
[tag] => Array
(
[de] => Hinweis
[fr] => lanceur alerte
)
[desc] => Array
(
[de] => Melden Sie einen Verstoß eines Mitarbeiters @genitive@ an die Ombudsfrau der Deutschsprachigen Gemeinschaft
[fr] => Signaler une infraction @dative@ à la médiatrice de la Communauté germanophone
[nl] => Meld een overtreding @dative@ aan de Ombudsvrouw van de Duitstalige Gemeenschap
[en] => Report a violation @dative@ to the Ombudswoman of the German-speaking Community
)
[text] => Array
(
[de] => Meldung @dtitle@
[fr] => lanceur d'alerte @dtitle@
[nl] => klokkenluider @dtitle@
[en] => whistleblower @dtitle@
)
[keyw] => Array
(
[de] => whistleblower
[fr] => Whistleblower
[nl] => Whistleblower
[en] => Whistleblower
)
[annex] => Array
(
[title] => siehe auch
[tab] => Array
(
[0] => infopro
)
)
[varlst] => Array
(
[0] => hint|boolean
[1] => idx
)
[page] => Array
(
[de] => meldung_einreichen.htm
[fr] => soumettre_une_alerte.htm
[nl] => melding_indienen.htm
[en] => submit_hint.htm
)
)
[info] => Array
(
[typ] => S
[pos] => 40
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Informationen
[fr] => informations
[nl] => informaties
[en] => learn more
)
[page] => Array
(
[de] => informationen.htm
[fr] => informations.htm
[nl] => informaties.htm
[en] => learn_more.htm
)
)
[about] => Array
(
[typ] => S
[pos] => 41
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Die Ombudsperson
[fr] => la Médiatrisse
[nl] => de ombudsman
[en] => the ombudsperson
)
[tag] => Array
(
[fr] => la mediatrice
)
[desc] => Array
(
[de] => Über das Amt der Ombudsfrau der Deutschsprachigen Gemeinschaft Belgiens
[fr] => A propos de la fonction de médiateur de la Communauté germanophone de Belgique
[nl] => Over de Ombudsdienst van de Duitstalige Gemeenschap van België
[en] => About the Office of the Ombudswoman of the German-speaking Community of Belgium
)
[keyw] => Array
(
[de] => Mediator, Bürgerbeauftragte, Ombudsman
[fr] => Médiateur, médiateur, ombudsman
[nl] => Bemiddelaar, Ombudsman, Ombudsman
[en] => Mediator, Ombudsman, Ombudsman
)
[main] => info
[donext] => 1
[page] => Array
(
[de] => die_ombudsperson.htm
[fr] => la_mediatrice.htm
[nl] => de_ombudsman.htm
[en] => the_ombudsperson.htm
)
)
[video] => Array
(
[typ] => S
[pos] => 42
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Vorstellung
[fr] => présentation
[nl] => voorstelling
[en] => presentation
)
[text] => Array
(
[de] => Vorstellung der Ombudsfrau Marlene Hardt
[fr] => Présentation de l'ombudsman Marlene Hardt
[nl] => Introductie van de ombudsvrouw Marlene Hardt
[en] => Introduction of the ombudswoman Marlene Hardt
)
[main] => info
[donext] => 1
[page] => Array
(
[de] => vorstellung.htm
[fr] => vorstellung.htm
[nl] => voorstelling.htm
[en] => presentation.htm
)
)
[faq] => Array
(
[typ] => S
[pos] => 43
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Häufig gestellte Fragen
[fr] => Foire aux questions
[nl] => Veelgestelde vragen
[en] => Frequently Asked Questions
)
[page] => Array
(
[de] => faq.htm
[fr] => foire_aux_questions.htm
[nl] => veelgestelde_vragen.htm
[en] => frequently_asked_questions.htm
)
)
[infopro] => Array
(
[typ] => S
[pos] => 45
[prior] => 7
[noindex] =>
[title] => Array
(
[de] => Informationen für Hinweisgeber
[fr] => informations pour les dénonciateurs
[nl] => informatie voor klokkenluiders
[en] => information for whistleblowers
)
[text] => Array
(
[de] => Hinweisgeber Info
[fr] => Info lanceurs alerte
[nl] => Klokkenluider Info
[en] => Whistleblower Info
)
[keyw] => Array
(
[de] => Whistleblower,Hinweis,Meldung
[fr] => Whistleblower
[nl] => Whistleblower
[en] => Whistleblower
)
[main] => info
[annex] => Array
(
[title] => siehe auch
[tab] => Array
(
[0] => hint
)
)
[page] => Array
(
[de] => hinweisgeber_info.htm
[fr] => info_lanceurs_alerte.htm
[nl] => informatie_voor_klokkenluiders.htm
[en] => information_for_whistleblowers.htm
)
)
[language] => Array
(
[typ] => S
[pos] => 46
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Sprachengesetzgebung
[fr] => emploi des langues
[nl] => taalwetgeving
[en] => the use of languages
)
[tag] => Array
(
[de] => Sprachengebrauch in Belgien
[fr] => Utilisation des langues en Belgique
[nl] => Taalgebruik in België
[en] => Language use in Belgium
)
[desc] => Array
(
[de] => gesetzliche Regelungen über den Sprachengebrauch
[fr] => les dispositions légales sur l'utilisation des langues
[nl] => Wettelijke regels voor het gebruik van talen
[en] => Legal regulations on the use of languages
)
[keyw] => Array
(
[de] => Deutsch, Französisch, Niederländisch, Minderheit
[fr] => Allemand, Français, Néerlandais, Minoritaire
[nl] => Duits, Frans, Nederlands, Minderheid
[en] => German, French, Dutch, Minority
)
[main] => info
[donext] => 1
[page] => Array
(
[de] => sprachengesetzgebung.htm
[fr] => emploi_des_langues.htm
[nl] => taalwetgeving.htm
[en] => the_use_of_languages.htm
)
)
[management] => Array
(
[typ] => S
[pos] => 51
[prior] => 7
[noindex] =>
[title] => Array
(
[de] => Beschwerdemanagement
[fr] => gestion des plaintes
[nl] => klachtenbeheer
[en] => complaint management
)
[text] => Array
(
[de] => Beschwerdemanagement in der Deutschsprachigen Gemeinschaft
[fr] => Gestion des plaintes dans la Communauté germanophone
[nl] => Klachtenmanagement in de Duitstalige Gemeenschap
[en] => Complaints management in the German-speaking Community
)
[main] => info
[donext] => 1
[page] => Array
(
[de] => beschwerdemanagement.htm
[fr] => gestion_des_plaintes.htm
[nl] => klachtenbeheer.htm
[en] => complaint_management.htm
)
)
[norm] => Array
(
[typ] => S
[pos] => 52
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Ombudsnormen
[fr] => normes des médiateurs
[nl] => ombudsnormen
[en] => ombuds standards
)
[tag] => Array
(
[fr] => normes des mediateurs
)
[desc] => Array
(
[de] => Die Normen der guten Verwaltungspraxis in der Deutschsprachigen Gemeinschaft Belgiens
[fr] => Les normes de bonne conduite administrative dans la Communauté germanophone de Belgique
[nl] => De normen van goed administratief gedrag in de Duitstalige Gemeenschap van België
[en] => The standards of good administration in the German-speaking Community of Belgium
)
[main] => info
[donext] => 1
[page] => Array
(
[de] => ombudsnormen.htm
[fr] => normes_des_mediateurs.htm
[nl] => ombudsnormen.htm
[en] => ombuds_standards.htm
)
)
[cal] => Array
(
[typ] => S
[pos] => 53
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Kalender des Ombudsdienstes
[fr] => calendrier
[nl] => kalender
[en] => calendar
)
[main] => info
[page] => Array
(
[de] => kalender_des_ombudsdienstes.htm
[fr] => calendrier.htm
[nl] => kalender.htm
[en] => calendar.htm
)
)
[appeal] => Array
(
[typ] => S
[pos] => 54
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Beschwerdemöglichkeiten
[fr] => possibilités de réclamation
[nl] => klachtmogelijkheden
[en] => complaint options
)
[desc] => Array
(
[de] => Beschwerdemöglichkeiten - Ombudsdienst Ostbelgien: Übersicht über Kontaktinformationen zu Ministerien, Gemeinden, Schulen und Einrichtungen
[fr] => Possibilités de plainte - Service de médiation des Cantons de l'Est : Aperçu des coordonnées des ministères, communes, écoles et institutions
[nl] => Klachten - Ombudsdienst Ostbelgien: Overzicht van contactgegevens van ministeries, gemeenten, scholen en instellingen
[en] => Complaints - Ombudsdienst Ostbelgien: Overview of contact information for ministries, municipalities, schools and institutions
)
[main] => Info
[varlst] => Array
(
[0] => idx
[1] => hintlink|string,prm|fnc:hintlink
)
[page] => Array
(
[de] => appeal.htm
[fr] => appeal.htm
[nl] => klachtmogelijkheden.htm
[en] => complaint_options.htm
)
)
[objection] => Array
(
[typ] => S
[pos] => 55
[prior] => 7
[noindex] =>
[title] => Array
(
[de] => Einspruchsmöglichkeiten
[fr] => possibilités d'opposition
[nl] => bezwaarmogelijkheden
[en] => objection options
)
[text] => Array
(
[de] => Einspruchskammern
[fr] => Chambres de recours
[nl] => Kamers van beroep
[en] => Boards of Appeal
)
[main] => info
[donext] => 1
[page] => Array
(
[de] => einspruchskammern.htm
[fr] => chambres_de_recours.htm
[nl] => bezwaarmogelijkheden.htm
[en] => objection_options.htm
)
)
[consulting] => Array
(
[typ] => S
[pos] => 56
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Andere Beratungsangebote
[fr] => autres services de conseil
[nl] => andere begeleidingsdiensten
[en] => other counselling services
)
[main] => info
[donext] => 1
[page] => Array
(
[de] => andere_beratungsangebote.htm
[fr] => autres_services_de_conseil.htm
[nl] => andere_begeleidingsdiensten.htm
[en] => other_counselling_services.htm
)
)
[link] => Array
(
[typ] => S
[pos] => 57
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Adressen
[fr] => liens
[nl] => links
[en] => links
)
[desc] => Array
(
[de] => Wichtige Adressen, Telefonnummern und Webseiten von Verwaltungen und Institutionen in der Deutschsprachigen Gemeinschaft Belgiens
[fr] => Les adresses importantes, les numéros de téléphone et les sites internet des administrations et des institutions de la Communauté germanophone de Belgique
[nl] => Belangrijke adressen, telefoonnummer en websites van administraties en instellingen in de Duitstalige Gemeenschap van België
[en] => Important addresses, telephone number and websites of administrations and institutions in the German-speaking Community of Belgium
)
[text] => Array
(
[de] => Adressen in der DG
[fr] => adresses de la Communauté germanophone
[nl] => adressen van de Duitstalige Gemeenschap
[en] => addresses of the German-speaking Community
)
[main] => info
[donext] => 1
[page] => Array
(
[de] => adressen.htm
[fr] => liens.htm
[nl] => links.htm
[en] => links.htm
)
)
[service] => Array
(
[typ] => S
[pos] => 58
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Dienstleistungen + Kompetenzen
[fr] => services + compétences
[nl] => diensten + competenties
[en] => services + competencies
)
[tag] => Array
(
[de] => Dienstleistungen
[fr] => Services
[nl] => diensten
[en] => Services
)
[desc] => Array
(
[de] => Wichtige Dienstleitungen von Verwaltungen und Institutionen in der Deutschsprachigen Gemeinschaft Belgiens
[fr] => Principaux services des administrations et institutions de la Communauté germanophone de Belgique
[nl] => Belangrijke diensten van administraties en instellingen in de Duitstalige Gemeenschap van België
[en] => Important services of administrations and institutions in the German-speaking Community of Belgium
)
[main] => info
[donext] => 1
[varlst] => Array
(
[0] => id
)
[page] => Array
(
[de] => dienstleistungen.htm
[fr] => services.htm
[nl] => diensten.htm
[en] => services.htm
)
)
[pub] => Array
(
[typ] => S
[pos] => 62
[prior] => 6
[noindex] =>
[title] => Array
(
[de] => Infomaterial
[fr] => de plus amples informations
[nl] => verdere informatie
[en] => further information
)
[main] => info
[donext] => 1
[page] => Array
(
[de] => infomaterial.htm
[fr] => de_plus_amples_informations.htm
[nl] => verdere_informatie.htm
[en] => further_information.htm
)
)
[rapport] => Array
(
[typ] => S
[pos] => 63
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Jahresberichte
[fr] => rapports annuels
[nl] => jaarverslagen
[en] => annual reports
)
[main] => info
[donext] => 1
[page] => Array
(
[de] => jahresberichte.htm
[fr] => rapports_annuels.htm
[nl] => jaarverslagen.htm
[en] => annual_reports.htm
)
)
[dekret] => Array
(
[typ] => S
[pos] => 64
[prior] => 9
[noindex] => on
[title] => Array
(
[de] => Dekret
[fr] => décret
[nl] => decreet
[en] => decree
)
[desc] => Array
(
[de] => Dekret der Deutschsprachige Gemeinschaft zur Schaffung des Amtes eines Ombudsmanns.
)
[keyw] => Array
(
[de] => décret
)
[main] => info
[page] => Array
(
[de] => dekret.htm
[fr] => dekret.htm
[nl] => decreet.htm
[en] => decree.htm
)
)
[inspection] => Array
(
[typ] => S
[pos] => 64
[prior] => 7
[noindex] =>
[title] => Array
(
[de] => Beschwerde über den Ombudsdienst
[fr] => Plainte concernant le service de médiation
[nl] => Klachten over de ombudsdienst
[en] => Complaints about the ombudsman service
)
[tag] => Array
(
[de] => Dienstbeschwerde
)
[page] => Array
(
[de] => dienstbeschwerde.htm
[fr] => inspection.htm
[nl] => klachten_over_de_ombudsdienst.htm
[en] => complaints_about_the_ombudsman_service.htm
)
)
[rules] => Array
(
[typ] => S
[pos] => 65
[noindex] =>
[title] => Array
(
[de] => Geschäftsordnung
[fr] => règlement intérieur
[nl] => reglement van orde
[en] => rules of procedure
)
[main] => info
[page] => Array
(
[de] => rules.htm
[fr] => rules.htm
[nl] => reglement_van_orde.htm
[en] => rules_of_procedure.htm
)
)
[law] => Array
(
[typ] => S
[pos] => 67
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Gesetzestexte und Rechtsdokumente
[fr] => Textes de loi et documents juridiques
[nl] => Juridische teksten en documenten
[en] => Legal texts and documents
)
[desc] => Array
(
[de] => Auflistung von wichtigen amtlichen Texten der Arbeit der Ombudsfrau in der deutschsprachigen Gemeinschaft Belgiens
[fr] => Liste des principaux textes officiels relatifs au travail de l'ombudsman en Communauté germanophone de Belgique
[nl] => Lijst van belangrijke officiële teksten met betrekking tot het werk van de Ombudsvrouw in de Duitstalige Gemeenschap van België
[en] => List of important official texts relating to the work of the Ombudswoman in the German-speaking Community of Belgium
)
[text] => Array
(
[de] => Gesetztestexte der Deutschprachige Gemeinschaft
[fr] => Textes législatifs de la Communauté germanophone
[nl] => Wettelijke teksten van de Duitstalige Gemeenschap
[en] => Legal texts of the German-speaking Community
)
[main] => info
[donext] => 1
[page] => Array
(
[de] => gesetzestexte_und_rechtsdokumente.htm
[fr] => textes_de_loi_et_documents_juridiques.htm
[nl] => juridische_teksten_en_documenten.htm
[en] => legal_texts_and_documents.htm
)
)
[network] => Array
(
[typ] => S
[pos] => 68
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[nl] => de ombudsdienst is in een netwerk opgenomen
[en] => the ombudsman service is networked
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[de] => Der Ombudsdienst Ostbelgien im Netzwerk: 26 Institutionen (ombudsman.be), Partnerschaften mit IOI, ENO, NEIWA und deutschsprachigen Ombudspersonen. Beschwerden gegen Behörden, Energie oder Verbraucherrechte werden effizient weitergeleitet – für schnelle, unabhängige Lösungen.
[fr] => Le service de médiation de l'Est de la Belgique en réseau : 26 institutions (ombudsman.be), des partenariats avec IOI, ENO, NEIWA et des médiateurs germanophones. Les plaintes contre les autorités, l'énergie ou les droits des consommateurs sont transmises efficacement - pour des solutions rapides et indépendantes.
[nl] => De Ombudsdienst Oost-België in het netwerk: 26 instellingen (ombudsman.be), partnerschappen met IOI, ENO, NEIWA en Duitstalige ombudsdiensten. Klachten tegen overheden, energie of consumentenrechten worden efficiënt doorgestuurd - voor snelle, onafhankelijke oplossingen.
[en] => The Ombudsman Service East Belgium in the network: 26 institutions (ombudsman.be), partnerships with IOI, ENO, NEIWA and German-speaking ombudspersons. Complaints against authorities, energy or consumer rights are forwarded efficiently - for fast, independent solutions.
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[en] => the_ombudsman_service_is_networked.htm
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[de] => Alle Neuigkeiten des Ombudsdienstes der Deutschsprachigen Gemeinschaft
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[nl] => Zaken die door burgers aan de Ombudsvrouw of haar voorganger zijn voorgelegd.
[en] => Cases brought to the Ombudswoman or her predecessor by citizens.
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[de] => Gemäß Artikel 18.1 des Dekrets zur Schaffung des Amtes einer Ombudsperson müssen Beschwerdeführer Informationen und Dokumente, die sie im Rahmen eines Ombudsverfahrens erhalten haben, vertraulich behandeln.
Alles, was während des Ombudsverfahrens gesagt oder geschrieben wird, ist mit allen Vorbehalten formuliert und unterliegt der Vertraulichkeit. Der Beschwerdeführer verpflichtet sich, nichts in irgendeinem Zusammenhang offenzulegen oder zu melden, insbesondere nicht im Rahmen von bestehenden oder zukünftigen Verfahren, wie Verwaltungsrechtliche-, Gerichts- oder Schiedsverfahren.
Die Behörde und der Ombudsdienst sind durch das Amtsgeheimnis gebunden.
Diese Erklärung berührt jedoch nicht das Recht des Beschwerdeführers in gerichtlichen oder anderen Verfahren Dokumente im Zusammenhang mit dem betreffenden Fall, die während des Ombudsverfahrens ausgetauscht wurden, zu verwenden, wenn
- er diese Dokumente bereits zuvor im Besitz hatte,
- sie aus einer anderen Quelle als dem Ombudsverfahren bezogen hat
- oder wenn diese Dokumente öffentlich zugänglich sind.
Das Recht auf Akteneinsicht aufgrund des Dekrets vom 16. Oktober 1995 über die Öffentlichkeit von Verwaltungsdokumenten bleibt bestehen.
Die Annehmbarkeitserklärung der Prüfung der Beschwerde durch den Ombudsdienst sowie das Resultat des Ombudsverfahrens müssen nicht vertraulich behandelt werden.
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[recserver] =>
[reclast] => 2023-03-24 12:55:59
[typ] => P
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[email] =>
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[img_fill] =>
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[reftyp] =>
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[wrap_fnc] =>
[wrap_ref] =>
[param] =>
[validate] =>
[unit] =>
[initfnc] =>
[cond] =>
[fill] => fnc
[bool] =>
[webrecfnc] =>
[fillfnc] => cal_nav
[fillprm] =>
[fillvar] =>
[resdst] => html
[restyp] =>
[resvar] =>
[resorder] =>
[resadd] =>
[updatefnc] =>
[update_fill] =>
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[subtabcnt] => 0
[subtabref] =>
[db] =>
[dbkeyvar] =>
[dbkey] =>
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[dbkeyctl] =>
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[dbsql] =>
[path] =>
[dir] =>
[sdir] =>
[file] =>
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[jsonld] =>
[jsonfaq] =>
[pexlst] =>
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[annex] =>
[addon] =>
)
[2] => Array
(
[id] => 1213
[timestamp] => 2024-01-16 16:51:23
[recinst] => 2018-11-13 06:30:26
[del] =>
[recowner] => cs
[recgroup] =>
[recuser] => cs
[recserver] =>
[reclast] => 2024-01-16 16:51:23
[typ] => P
[aktiv] => on
[hide] =>
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[web] =>
[limited] =>
[aloud] =>
[develop] =>
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[grp] =>
[access] =>
[dopdf] =>
[easy] =>
[note] =>
[container] =>
[row] =>
[col] => 99
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[offsetcolxs] => 0
[colnewline] =>
[block] =>
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[item] =>
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[main] =>
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[next] =>
[var] =>
[vartyp] =>
[varrectyp] =>
[fld] =>
[webset] =>
[gblvar] =>
[submit] =>
[need] =>
[src] =>
[alias] =>
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[breadcrumb] =>
[webswitch] =>
[webswitchvar] =>
[docver] =>
[keystr] =>
[keycon] =>
[state] =>
[source] =>
[struct] => html
[structsel] =>
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[output] =>
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[align] =>
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[fr] =>
[nl] =>
[en] =>
[de_easy] =>
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[dative_de] =>
[email] =>
[fldpos] =>
[info] =>
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[wrap_ref] =>
[param] =>
[validate] =>
[unit] => calendar.php
[initfnc] =>
[cond] =>
[fill] => fnc
[bool] =>
[webrecfnc] =>
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[fillvar] =>
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[restyp] =>
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[dbsql] =>
[path] =>
[dir] =>
[sdir] =>
[file] =>
[varlst] =>
[fldlst] =>
[jsonld] =>
[jsonfaq] =>
[pexlst] =>
[pexfnc] =>
[annex] =>
[addon] =>
)
[3] => Array
(
[id] => 1211
[timestamp] => 2023-12-02 13:15:46
[recinst] => 2018-11-11 10:39:32
[del] =>
[recowner] => cs
[recgroup] =>
[recuser] => cs
[recserver] =>
[reclast] => 2023-12-02 13:15:46
[typ] => P
[aktiv] => on
[hide] =>
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[noprint] =>
[web] =>
[limited] =>
[aloud] =>
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[main] =>
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[menu] =>
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[breadcrumb] =>
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[class] =>
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[name] =>
[box] =>
[download] =>
[sidebar] =>
[sidebar_pos] =>
[sidebar_row] =>
[buttonend] =>
[langsel] =>
[fixval] =>
[title_de] =>
[title_fr] =>
[title_nl] =>
[title_en] =>
[de] => rot = Termine
[fr] => rouge = rendez-vous
[nl] => rood = afspraken
[en] => red = appointments
[de_easy] =>
[desc_de] =>
[desc_fr] =>
[desc_nl] =>
[desc_en] =>
[do_desc] =>
[pos_fr] => 0
[pos_nl] => 0
[pos_en] => 0
[tag_de] =>
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[tag_en] =>
[keyw_de] =>
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[add_de] =>
[add_fr] =>
[add_nl] =>
[add_en] =>
[accusative_de] =>
[dative_de] =>
[email] =>
[fldpos] =>
[info] =>
[title_fill] =>
[title_prm] =>
[title_layout] =>
[title_format] =>
[title_size] =>
[title_align] =>
[title_end] =>
[title_rich] =>
[title_pos] =>
[text_fill] =>
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[add_prm] =>
[add_layout] =>
[add_format] =>
[add_size] =>
[add_align] =>
[add_break] =>
[add_end] =>
[add_rich] =>
[add_pos] =>
[info_fill] =>
[info_prm] =>
[info_layout] =>
[info_format] =>
[info_size] =>
[info_align] =>
[info_pos] =>
[desc_fill] =>
[desc_prm] =>
[desc_layout] =>
[desc_format] =>
[desc_size] =>
[desc_align] =>
[desc_break] =>
[desc_end] =>
[desc_rich] =>
[desc_pos] =>
[tag_fill] =>
[tag_prm] =>
[tag_size] =>
[tag_align] =>
[tag_end] =>
[tag_pos] =>
[dat_fill] =>
[dat_prm] =>
[dat_format] =>
[dat_align] =>
[dat_pos] =>
[logo_fill] =>
[logo_prm] =>
[logo_size] =>
[logo_fit] =>
[logo_end] =>
[logo_pos] =>
[img_fill] =>
[img_prm] =>
[img_format] =>
[img_fit] =>
[img_wrap] =>
[img_size] =>
[img_align] =>
[img_cache] =>
[img_top] => 0
[img_btm] => 0
[img_pos] =>
[reftyp] =>
[refprm] =>
[refdoc] =>
[refarea] =>
[reftxtvar] =>
[refuse] =>
[reforg] =>
[reflang] =>
[wrap_fld] =>
[wrap_fnc] =>
[wrap_ref] =>
[param] =>
[validate] =>
[unit] =>
[initfnc] =>
[cond] =>
[fill] =>
[bool] =>
[webrecfnc] =>
[fillfnc] =>
[fillprm] =>
[fillvar] =>
[resdst] =>
[restyp] =>
[resvar] =>
[resorder] =>
[resadd] =>
[updatefnc] =>
[update_fill] =>
[compressfnc] =>
[subtabcnt] => 0
[subtabref] =>
[db] =>
[dbkeyvar] =>
[dbkey] =>
[dbkeyval] =>
[dbkeytyp] =>
[dbkeysrc] =>
[dbkeyctl] =>
[dbset] =>
[dbquery] =>
[dbsort] =>
[dbhaving] =>
[dbextfld] =>
[dbjoin] =>
[dbvarlst] =>
[dbsql] =>
[path] =>
[dir] =>
[sdir] =>
[file] =>
[varlst] =>
[fldlst] =>
[jsonld] =>
[jsonfaq] =>
[pexlst] =>
[pexfnc] =>
[annex] =>
[addon] =>
)
)
[docposload] =>
[p] => Array
(
)
[title] => kalender
[htitle] => kalender
[form] => Array
(
[check] => Array
(
[empty] => 1
)
)
[ver] => def
[menu] => Array
(
[main] => Array
(
[0] => Array
(
[item] => home
)
[1] => Array
(
[item] => complaint
[no_next] => 1
)
[2] => Array
(
[item] => hint
)
[3] => Array
(
[item] => info
[sub] => Array
(
[0] => Array
(
[item] => about
)
[1] => Array
(
[item] => video
)
[2] => Array
(
[item] => infopro
)
[3] => Array
(
[item] => language
)
[4] => Array
(
[item] => management
)
[5] => Array
(
[item] => norm
)
[6] => Array
(
[item] => cal
)
[7] => Array
(
[item] => appeal
)
[8] => Array
(
[item] => objection
)
[9] => Array
(
[item] => consulting
)
[10] => Array
(
[item] => link
)
[11] => Array
(
[item] => service
)
[12] => Array
(
[item] => pub
)
[13] => Array
(
[item] => rapport
)
[14] => Array
(
[item] => rules
)
[15] => Array
(
[item] => law
)
[16] => Array
(
[item] => network
)
[17] => Array
(
[item] => news
)
)
)
[4] => Array
(
[item] => search
)
)
)
[footer] => Array
(
[0] => complaint
[1] => hint
[2] => about
[3] => video
[4] => infopro
[5] => cal
[6] => inspection
)
[css] => Array
(
[arr] => Array
(
[0] =>
.calday {
border-top: .1rem solid #CCC;
border-left: .1rem solid #CCC;
border-bottom: .1rem solid #CCC;
padding : 0;
}
.calday:last-child {
border-right: .1rem solid #CCC;
}
.calday> .head {
background : #808080;
text-align: center;
color : #FFFFFF;
width : 100%;
padding : 1px;
}
.calday> .event {
border-radius: 5px;
width : 100%;
cursor: pointer;
margin-bottom : 1px;
padding : 1px;
}
)
)
[javascript] => Array
(
[0] => Array
(
[script] =>
[end] => 1
)
)
)
App: / Array
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[dat] => 2024-11-04 15:42:20
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[tag] => Array
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[de] => Die Ombudsfrau der Deutschsprachigen Gemeinschaft behandelt Beschwerden über die Arbeitsweise einer Verwaltung oder einer Einrichtung.
[fr] => L'ombudsman de la Communauté germanophone traite les plaintes concernant le fonctionnement d'une administration ou d'une institution.
[nl] => De Ombudsvrouw van de Duitstalige Gemeenschap behandelt klachten over de werking van een administratie of een organisatie.
[en] => The Ombudswoman of the German-speaking Community deals with complaints about the functioning of an administration or an institution.
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[text] => Array
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[de] => Ombudsfrau Marlene Hardt
[fr] => Ombudsfrau Marlene Hardt
[nl] => Ombudsfrau Marlene Hardt
[en] => Ombudsfrau Marlene Hardt
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[fr] => Mission, Parlement, Médiateur
[nl] => Verantwoordelijkheden, Parlement, Ombudsman
[en] => Responsibilities, Parliament, Ombudsman
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[title] => Array
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[de] => Beschwerde einreichen
[fr] => déposer une plainte
[nl] => een klacht indienen
[en] => submit a complaint
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[tag] => Array
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[de] => Beschwerde
[fr] => deposer une plainte
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[desc] => Array
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[de] => Die Ombudsfrau kann zwischen dem Bürger und der Verwaltungsbehörde vermitteln und zeigt alternative Möglichkeit zur Lösung von Konflikten auf.
[fr] => Le médiateur peut jouer le rôle de médiateur entre le citoyen et l'autorité administrative et propose une autre façon de résoudre les conflits.
[nl] => De ombudsvrouw kan bemiddelen tussen de burger en de administratieve overheid en alternatieve manieren aandragen om conflicten op te lossen.
[en] => The ombudswoman can mediate between the citizen and the administrative authority and point out alternative ways of resolving conflicts.
)
[keyw] => Array
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[de] => Telefon, Brief, Email
[fr] => Téléphone, courrier, e-mail
[nl] => Telefoon, brief, e-mail
[en] => Phone, letter, email
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[annex] => Array
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[title] => further
[tab] => Array
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[0] => infocenter
[1] => complaints
[2] => database
[3] => suggestion
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[fr] => deposer_une_plainte.htm
[nl] => een_klacht_indienen.htm
[en] => submit_a_complaint.htm
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[form] => Array
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[prior] => 9
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[title] => Array
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[de] => Beschwerdeformular
[fr] => formulaire de plainte
[nl] => klachtenformulier
[en] => complaint form
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[desc] => Array
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[de] => Ihre Beschwerde an die Ombudsfrau der Deutschsprachigen Gemeinschaft Belgiens
[fr] => Votre plainte à l'ombudsman de la Communauté germanophone de Belgique
[nl] => Uw klacht bij de Ombudsvrouw van de Duitstalige Gemeenschap van België
[en] => Your complaint to the Ombudswoman of the German-speaking Community of Belgium
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[keyw] => Array
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[de] => beschwerdeformular
[fr] => formulaire de plainte
[nl] => Klachtenformulier
[en] => complaint form
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[fr] => formulaire_de_plainte.htm
[nl] => klachtenformulier.htm
[en] => complaint_form.htm
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[procedure] => Array
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[prior] => 9
[noindex] =>
[title] => Array
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[de] => Weg der Beschwerde
[fr] => procédure de traitement de la plainte
[nl] => klachtenroute
[en] => complaint path
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[tag] => Array
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[fr] => procedure
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[keyw] => Array
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[de] => Beschwerdeweg
[fr] => Voie de recours
[nl] => Klachtenprocedure
[en] => Complaints procedure
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[page] => Array
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[fr] => procedure.htm
[nl] => klachtenroute.htm
[en] => complaint_path.htm
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[hint] => Array
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[typ] => S
[pos] => 31
[prior] => 9
[noindex] =>
[title] => Array
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[de] => Meldung einreichen
[fr] => soumettre une alerte
[nl] => melding indienen
[en] => submit hint
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[tag] => Array
(
[de] => Hinweis
[fr] => lanceur alerte
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[desc] => Array
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[de] => Melden Sie einen Verstoß eines Mitarbeiters @genitive@ an die Ombudsfrau der Deutschsprachigen Gemeinschaft
[fr] => Signaler une infraction @dative@ à la médiatrice de la Communauté germanophone
[nl] => Meld een overtreding @dative@ aan de Ombudsvrouw van de Duitstalige Gemeenschap
[en] => Report a violation @dative@ to the Ombudswoman of the German-speaking Community
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[text] => Array
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[fr] => lanceur d'alerte @dtitle@
[nl] => klokkenluider @dtitle@
[en] => whistleblower @dtitle@
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[fr] => Whistleblower
[nl] => Whistleblower
[en] => Whistleblower
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[title] => siehe auch
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[0] => infopro
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[1] => idx
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[fr] => soumettre_une_alerte.htm
[nl] => melding_indienen.htm
[en] => submit_hint.htm
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[info] => Array
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[title] => Array
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[de] => Informationen
[fr] => informations
[nl] => informaties
[en] => learn more
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[page] => Array
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[de] => informationen.htm
[fr] => informations.htm
[nl] => informaties.htm
[en] => learn_more.htm
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[about] => Array
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[pos] => 41
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[noindex] =>
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[fr] => la Médiatrisse
[nl] => de ombudsman
[en] => the ombudsperson
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[tag] => Array
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[fr] => la mediatrice
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[desc] => Array
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[fr] => A propos de la fonction de médiateur de la Communauté germanophone de Belgique
[nl] => Over de Ombudsdienst van de Duitstalige Gemeenschap van België
[en] => About the Office of the Ombudswoman of the German-speaking Community of Belgium
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[fr] => Médiateur, médiateur, ombudsman
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[en] => Mediator, Ombudsman, Ombudsman
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[video] => Array
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[title] => Array
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[de] => Vorstellung
[fr] => présentation
[nl] => voorstelling
[en] => presentation
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[text] => Array
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[de] => Vorstellung der Ombudsfrau Marlene Hardt
[fr] => Présentation de l'ombudsman Marlene Hardt
[nl] => Introductie van de ombudsvrouw Marlene Hardt
[en] => Introduction of the ombudswoman Marlene Hardt
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[main] => info
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[de] => vorstellung.htm
[fr] => vorstellung.htm
[nl] => voorstelling.htm
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[faq] => Array
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[typ] => S
[pos] => 43
[prior] => 9
[noindex] =>
[title] => Array
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[de] => Häufig gestellte Fragen
[fr] => Foire aux questions
[nl] => Veelgestelde vragen
[en] => Frequently Asked Questions
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[page] => Array
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[de] => faq.htm
[fr] => foire_aux_questions.htm
[nl] => veelgestelde_vragen.htm
[en] => frequently_asked_questions.htm
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[infopro] => Array
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[typ] => S
[pos] => 45
[prior] => 7
[noindex] =>
[title] => Array
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[de] => Informationen für Hinweisgeber
[fr] => informations pour les dénonciateurs
[nl] => informatie voor klokkenluiders
[en] => information for whistleblowers
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[text] => Array
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[de] => Hinweisgeber Info
[fr] => Info lanceurs alerte
[nl] => Klokkenluider Info
[en] => Whistleblower Info
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[keyw] => Array
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[de] => Whistleblower,Hinweis,Meldung
[fr] => Whistleblower
[nl] => Whistleblower
[en] => Whistleblower
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[main] => info
[annex] => Array
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[title] => siehe auch
[tab] => Array
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[0] => hint
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[page] => Array
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[fr] => info_lanceurs_alerte.htm
[nl] => informatie_voor_klokkenluiders.htm
[en] => information_for_whistleblowers.htm
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[language] => Array
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[title] => Array
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[de] => Sprachengesetzgebung
[fr] => emploi des langues
[nl] => taalwetgeving
[en] => the use of languages
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[tag] => Array
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[fr] => Utilisation des langues en Belgique
[nl] => Taalgebruik in België
[en] => Language use in Belgium
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[desc] => Array
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[de] => gesetzliche Regelungen über den Sprachengebrauch
[fr] => les dispositions légales sur l'utilisation des langues
[nl] => Wettelijke regels voor het gebruik van talen
[en] => Legal regulations on the use of languages
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[keyw] => Array
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[de] => Deutsch, Französisch, Niederländisch, Minderheit
[fr] => Allemand, Français, Néerlandais, Minoritaire
[nl] => Duits, Frans, Nederlands, Minderheid
[en] => German, French, Dutch, Minority
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[main] => info
[donext] => 1
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[fr] => emploi_des_langues.htm
[nl] => taalwetgeving.htm
[en] => the_use_of_languages.htm
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[management] => Array
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[typ] => S
[pos] => 51
[prior] => 7
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[title] => Array
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[fr] => gestion des plaintes
[nl] => klachtenbeheer
[en] => complaint management
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[text] => Array
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[de] => Beschwerdemanagement in der Deutschsprachigen Gemeinschaft
[fr] => Gestion des plaintes dans la Communauté germanophone
[nl] => Klachtenmanagement in de Duitstalige Gemeenschap
[en] => Complaints management in the German-speaking Community
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[main] => info
[donext] => 1
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[fr] => gestion_des_plaintes.htm
[nl] => klachtenbeheer.htm
[en] => complaint_management.htm
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[norm] => Array
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[typ] => S
[pos] => 52
[prior] => 9
[noindex] =>
[title] => Array
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[fr] => normes des médiateurs
[nl] => ombudsnormen
[en] => ombuds standards
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[tag] => Array
(
[fr] => normes des mediateurs
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[desc] => Array
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[de] => Die Normen der guten Verwaltungspraxis in der Deutschsprachigen Gemeinschaft Belgiens
[fr] => Les normes de bonne conduite administrative dans la Communauté germanophone de Belgique
[nl] => De normen van goed administratief gedrag in de Duitstalige Gemeenschap van België
[en] => The standards of good administration in the German-speaking Community of Belgium
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[main] => info
[donext] => 1
[page] => Array
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[de] => ombudsnormen.htm
[fr] => normes_des_mediateurs.htm
[nl] => ombudsnormen.htm
[en] => ombuds_standards.htm
)
)
[cal] => Array
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[typ] => S
[pos] => 53
[prior] => 9
[noindex] =>
[title] => Array
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[de] => Kalender des Ombudsdienstes
[fr] => calendrier
[nl] => kalender
[en] => calendar
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[main] => info
[page] => Array
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[de] => kalender_des_ombudsdienstes.htm
[fr] => calendrier.htm
[nl] => kalender.htm
[en] => calendar.htm
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)
[appeal] => Array
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[typ] => S
[pos] => 54
[prior] => 9
[noindex] =>
[title] => Array
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[de] => Beschwerdemöglichkeiten
[fr] => possibilités de réclamation
[nl] => klachtmogelijkheden
[en] => complaint options
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[desc] => Array
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[de] => Beschwerdemöglichkeiten - Ombudsdienst Ostbelgien: Übersicht über Kontaktinformationen zu Ministerien, Gemeinden, Schulen und Einrichtungen
[fr] => Possibilités de plainte - Service de médiation des Cantons de l'Est : Aperçu des coordonnées des ministères, communes, écoles et institutions
[nl] => Klachten - Ombudsdienst Ostbelgien: Overzicht van contactgegevens van ministeries, gemeenten, scholen en instellingen
[en] => Complaints - Ombudsdienst Ostbelgien: Overview of contact information for ministries, municipalities, schools and institutions
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[main] => Info
[varlst] => Array
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[0] => idx
[1] => hintlink|string,prm|fnc:hintlink
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[page] => Array
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[de] => appeal.htm
[fr] => appeal.htm
[nl] => klachtmogelijkheden.htm
[en] => complaint_options.htm
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[objection] => Array
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[typ] => S
[pos] => 55
[prior] => 7
[noindex] =>
[title] => Array
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[de] => Einspruchsmöglichkeiten
[fr] => possibilités d'opposition
[nl] => bezwaarmogelijkheden
[en] => objection options
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[text] => Array
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[de] => Einspruchskammern
[fr] => Chambres de recours
[nl] => Kamers van beroep
[en] => Boards of Appeal
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[main] => info
[donext] => 1
[page] => Array
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[de] => einspruchskammern.htm
[fr] => chambres_de_recours.htm
[nl] => bezwaarmogelijkheden.htm
[en] => objection_options.htm
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)
[consulting] => Array
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[typ] => S
[pos] => 56
[prior] => 9
[noindex] =>
[title] => Array
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[de] => Andere Beratungsangebote
[fr] => autres services de conseil
[nl] => andere begeleidingsdiensten
[en] => other counselling services
)
[main] => info
[donext] => 1
[page] => Array
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[de] => andere_beratungsangebote.htm
[fr] => autres_services_de_conseil.htm
[nl] => andere_begeleidingsdiensten.htm
[en] => other_counselling_services.htm
)
)
[link] => Array
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[typ] => S
[pos] => 57
[prior] => 9
[noindex] =>
[title] => Array
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[de] => Adressen
[fr] => liens
[nl] => links
[en] => links
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[desc] => Array
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[de] => Wichtige Adressen, Telefonnummern und Webseiten von Verwaltungen und Institutionen in der Deutschsprachigen Gemeinschaft Belgiens
[fr] => Les adresses importantes, les numéros de téléphone et les sites internet des administrations et des institutions de la Communauté germanophone de Belgique
[nl] => Belangrijke adressen, telefoonnummer en websites van administraties en instellingen in de Duitstalige Gemeenschap van België
[en] => Important addresses, telephone number and websites of administrations and institutions in the German-speaking Community of Belgium
)
[text] => Array
(
[de] => Adressen in der DG
[fr] => adresses de la Communauté germanophone
[nl] => adressen van de Duitstalige Gemeenschap
[en] => addresses of the German-speaking Community
)
[main] => info
[donext] => 1
[page] => Array
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[de] => adressen.htm
[fr] => liens.htm
[nl] => links.htm
[en] => links.htm
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[service] => Array
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[typ] => S
[pos] => 58
[prior] => 9
[noindex] =>
[title] => Array
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[de] => Dienstleistungen + Kompetenzen
[fr] => services + compétences
[nl] => diensten + competenties
[en] => services + competencies
)
[tag] => Array
(
[de] => Dienstleistungen
[fr] => Services
[nl] => diensten
[en] => Services
)
[desc] => Array
(
[de] => Wichtige Dienstleitungen von Verwaltungen und Institutionen in der Deutschsprachigen Gemeinschaft Belgiens
[fr] => Principaux services des administrations et institutions de la Communauté germanophone de Belgique
[nl] => Belangrijke diensten van administraties en instellingen in de Duitstalige Gemeenschap van België
[en] => Important services of administrations and institutions in the German-speaking Community of Belgium
)
[main] => info
[donext] => 1
[varlst] => Array
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[0] => id
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[page] => Array
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[de] => dienstleistungen.htm
[fr] => services.htm
[nl] => diensten.htm
[en] => services.htm
)
)
[pub] => Array
(
[typ] => S
[pos] => 62
[prior] => 6
[noindex] =>
[title] => Array
(
[de] => Infomaterial
[fr] => de plus amples informations
[nl] => verdere informatie
[en] => further information
)
[main] => info
[donext] => 1
[page] => Array
(
[de] => infomaterial.htm
[fr] => de_plus_amples_informations.htm
[nl] => verdere_informatie.htm
[en] => further_information.htm
)
)
[rapport] => Array
(
[typ] => S
[pos] => 63
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Jahresberichte
[fr] => rapports annuels
[nl] => jaarverslagen
[en] => annual reports
)
[main] => info
[donext] => 1
[page] => Array
(
[de] => jahresberichte.htm
[fr] => rapports_annuels.htm
[nl] => jaarverslagen.htm
[en] => annual_reports.htm
)
)
[dekret] => Array
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[typ] => S
[pos] => 64
[prior] => 9
[noindex] => on
[title] => Array
(
[de] => Dekret
[fr] => décret
[nl] => decreet
[en] => decree
)
[desc] => Array
(
[de] => Dekret der Deutschsprachige Gemeinschaft zur Schaffung des Amtes eines Ombudsmanns.
)
[keyw] => Array
(
[de] => décret
)
[main] => info
[page] => Array
(
[de] => dekret.htm
[fr] => dekret.htm
[nl] => decreet.htm
[en] => decree.htm
)
)
[inspection] => Array
(
[typ] => S
[pos] => 64
[prior] => 7
[noindex] =>
[title] => Array
(
[de] => Beschwerde über den Ombudsdienst
[fr] => Plainte concernant le service de médiation
[nl] => Klachten over de ombudsdienst
[en] => Complaints about the ombudsman service
)
[tag] => Array
(
[de] => Dienstbeschwerde
)
[page] => Array
(
[de] => dienstbeschwerde.htm
[fr] => inspection.htm
[nl] => klachten_over_de_ombudsdienst.htm
[en] => complaints_about_the_ombudsman_service.htm
)
)
[rules] => Array
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[typ] => S
[pos] => 65
[noindex] =>
[title] => Array
(
[de] => Geschäftsordnung
[fr] => règlement intérieur
[nl] => reglement van orde
[en] => rules of procedure
)
[main] => info
[page] => Array
(
[de] => rules.htm
[fr] => rules.htm
[nl] => reglement_van_orde.htm
[en] => rules_of_procedure.htm
)
)
[law] => Array
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[typ] => S
[pos] => 67
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Gesetzestexte und Rechtsdokumente
[fr] => Textes de loi et documents juridiques
[nl] => Juridische teksten en documenten
[en] => Legal texts and documents
)
[desc] => Array
(
[de] => Auflistung von wichtigen amtlichen Texten der Arbeit der Ombudsfrau in der deutschsprachigen Gemeinschaft Belgiens
[fr] => Liste des principaux textes officiels relatifs au travail de l'ombudsman en Communauté germanophone de Belgique
[nl] => Lijst van belangrijke officiële teksten met betrekking tot het werk van de Ombudsvrouw in de Duitstalige Gemeenschap van België
[en] => List of important official texts relating to the work of the Ombudswoman in the German-speaking Community of Belgium
)
[text] => Array
(
[de] => Gesetztestexte der Deutschprachige Gemeinschaft
[fr] => Textes législatifs de la Communauté germanophone
[nl] => Wettelijke teksten van de Duitstalige Gemeenschap
[en] => Legal texts of the German-speaking Community
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[de] => Der Ombudsdienst Ostbelgien im Netzwerk: 26 Institutionen (ombudsman.be), Partnerschaften mit IOI, ENO, NEIWA und deutschsprachigen Ombudspersonen. Beschwerden gegen Behörden, Energie oder Verbraucherrechte werden effizient weitergeleitet – für schnelle, unabhängige Lösungen.
[fr] => Le service de médiation de l'Est de la Belgique en réseau : 26 institutions (ombudsman.be), des partenariats avec IOI, ENO, NEIWA et des médiateurs germanophones. Les plaintes contre les autorités, l'énergie ou les droits des consommateurs sont transmises efficacement - pour des solutions rapides et indépendantes.
[nl] => De Ombudsdienst Oost-België in het netwerk: 26 instellingen (ombudsman.be), partnerschappen met IOI, ENO, NEIWA en Duitstalige ombudsdiensten. Klachten tegen overheden, energie of consumentenrechten worden efficiënt doorgestuurd - voor snelle, onafhankelijke oplossingen.
[en] => The Ombudsman Service East Belgium in the network: 26 institutions (ombudsman.be), partnerships with IOI, ENO, NEIWA and German-speaking ombudspersons. Complaints against authorities, energy or consumer rights are forwarded efficiently - for fast, independent solutions.
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[de] => Gemäß Artikel 18.1 des Dekrets zur Schaffung des Amtes einer Ombudsperson müssen Beschwerdeführer Informationen und Dokumente, die sie im Rahmen eines Ombudsverfahrens erhalten haben, vertraulich behandeln.
Alles, was während des Ombudsverfahrens gesagt oder geschrieben wird, ist mit allen Vorbehalten formuliert und unterliegt der Vertraulichkeit. Der Beschwerdeführer verpflichtet sich, nichts in irgendeinem Zusammenhang offenzulegen oder zu melden, insbesondere nicht im Rahmen von bestehenden oder zukünftigen Verfahren, wie Verwaltungsrechtliche-, Gerichts- oder Schiedsverfahren.
Die Behörde und der Ombudsdienst sind durch das Amtsgeheimnis gebunden.
Diese Erklärung berührt jedoch nicht das Recht des Beschwerdeführers in gerichtlichen oder anderen Verfahren Dokumente im Zusammenhang mit dem betreffenden Fall, die während des Ombudsverfahrens ausgetauscht wurden, zu verwenden, wenn
- er diese Dokumente bereits zuvor im Besitz hatte,
- sie aus einer anderen Quelle als dem Ombudsverfahren bezogen hat
- oder wenn diese Dokumente öffentlich zugänglich sind.
Das Recht auf Akteneinsicht aufgrund des Dekrets vom 16. Oktober 1995 über die Öffentlichkeit von Verwaltungsdokumenten bleibt bestehen.
Die Annehmbarkeitserklärung der Prüfung der Beschwerde durch den Ombudsdienst sowie das Resultat des Ombudsverfahrens müssen nicht vertraulich behandelt werden.
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[unit] =>
[initfnc] =>
[cond] =>
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[bool] =>
[webrecfnc] =>
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[fillprm] =>
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(
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[de] => rot = Termine
[fr] => rouge = rendez-vous
[nl] => rood = afspraken
[en] => red = appointments
[de_easy] =>
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[file] =>
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[fldlst] =>
[jsonld] =>
[jsonfaq] =>
[pexlst] =>
[pexfnc] =>
[annex] =>
[addon] =>
)
)
[docposload] =>
[p] => Array
(
)
[title] => kalender
[htitle] => kalender
[form] => Array
(
[check] => Array
(
[empty] => 1
)
)
[ver] => def
[menu] => Array
(
[main] => Array
(
[0] => Array
(
[item] => home
)
[1] => Array
(
[item] => complaint
[no_next] => 1
)
[2] => Array
(
[item] => hint
)
[3] => Array
(
[item] => info
[sub] => Array
(
[0] => Array
(
[item] => about
)
[1] => Array
(
[item] => video
)
[2] => Array
(
[item] => infopro
)
[3] => Array
(
[item] => language
)
[4] => Array
(
[item] => management
)
[5] => Array
(
[item] => norm
)
[6] => Array
(
[item] => cal
)
[7] => Array
(
[item] => appeal
)
[8] => Array
(
[item] => objection
)
[9] => Array
(
[item] => consulting
)
[10] => Array
(
[item] => link
)
[11] => Array
(
[item] => service
)
[12] => Array
(
[item] => pub
)
[13] => Array
(
[item] => rapport
)
[14] => Array
(
[item] => rules
)
[15] => Array
(
[item] => law
)
[16] => Array
(
[item] => network
)
[17] => Array
(
[item] => news
)
)
)
[4] => Array
(
[item] => search
)
)
)
[footer] => Array
(
[0] => complaint
[1] => hint
[2] => about
[3] => video
[4] => infopro
[5] => cal
[6] => inspection
)
[css] => Array
(
[arr] => Array
(
[0] =>
.calday {
border-top: .1rem solid #CCC;
border-left: .1rem solid #CCC;
border-bottom: .1rem solid #CCC;
padding : 0;
}
.calday:last-child {
border-right: .1rem solid #CCC;
}
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[dat] => 2024-11-04 15:42:20
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[fr] => L'ombudsman de la Communauté germanophone traite les plaintes concernant le fonctionnement d'une administration ou d'une institution.
[nl] => De Ombudsvrouw van de Duitstalige Gemeenschap behandelt klachten over de werking van een administratie of een organisatie.
[en] => The Ombudswoman of the German-speaking Community deals with complaints about the functioning of an administration or an institution.
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[nl] => een klacht indienen
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[de] => Die Ombudsfrau kann zwischen dem Bürger und der Verwaltungsbehörde vermitteln und zeigt alternative Möglichkeit zur Lösung von Konflikten auf.
[fr] => Le médiateur peut jouer le rôle de médiateur entre le citoyen et l'autorité administrative et propose une autre façon de résoudre les conflits.
[nl] => De ombudsvrouw kan bemiddelen tussen de burger en de administratieve overheid en alternatieve manieren aandragen om conflicten op te lossen.
[en] => The ombudswoman can mediate between the citizen and the administrative authority and point out alternative ways of resolving conflicts.
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[fr] => Téléphone, courrier, e-mail
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[nl] => klachtenformulier
[en] => complaint form
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[desc] => Array
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[fr] => Votre plainte à l'ombudsman de la Communauté germanophone de Belgique
[nl] => Uw klacht bij de Ombudsvrouw van de Duitstalige Gemeenschap van België
[en] => Your complaint to the Ombudswoman of the German-speaking Community of Belgium
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[fr] => formulaire de plainte
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[nl] => klachtenroute
[en] => complaint path
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[fr] => soumettre une alerte
[nl] => melding indienen
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[fr] => lanceur alerte
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[fr] => Signaler une infraction @dative@ à la médiatrice de la Communauté germanophone
[nl] => Meld een overtreding @dative@ aan de Ombudsvrouw van de Duitstalige Gemeenschap
[en] => Report a violation @dative@ to the Ombudswoman of the German-speaking Community
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[fr] => informations
[nl] => informaties
[en] => learn more
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[en] => Complaints management in the German-speaking Community
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[fr] => Les normes de bonne conduite administrative dans la Communauté germanophone de Belgique
[nl] => De normen van goed administratief gedrag in de Duitstalige Gemeenschap van België
[en] => The standards of good administration in the German-speaking Community of Belgium
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[fr] => normes_des_mediateurs.htm
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[title] => Array
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[fr] => calendrier
[nl] => kalender
[en] => calendar
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[main] => info
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[de] => kalender_des_ombudsdienstes.htm
[fr] => calendrier.htm
[nl] => kalender.htm
[en] => calendar.htm
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[pos] => 54
[prior] => 9
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[title] => Array
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[fr] => possibilités de réclamation
[nl] => klachtmogelijkheden
[en] => complaint options
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[de] => Beschwerdemöglichkeiten - Ombudsdienst Ostbelgien: Übersicht über Kontaktinformationen zu Ministerien, Gemeinden, Schulen und Einrichtungen
[fr] => Possibilités de plainte - Service de médiation des Cantons de l'Est : Aperçu des coordonnées des ministères, communes, écoles et institutions
[nl] => Klachten - Ombudsdienst Ostbelgien: Overzicht van contactgegevens van ministeries, gemeenten, scholen en instellingen
[en] => Complaints - Ombudsdienst Ostbelgien: Overview of contact information for ministries, municipalities, schools and institutions
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[nl] => bezwaarmogelijkheden
[en] => objection options
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[nl] => Kamers van beroep
[en] => Boards of Appeal
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[fr] => chambres_de_recours.htm
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[title] => Array
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[fr] => autres services de conseil
[nl] => andere begeleidingsdiensten
[en] => other counselling services
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[main] => info
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[fr] => autres_services_de_conseil.htm
[nl] => andere_begeleidingsdiensten.htm
[en] => other_counselling_services.htm
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[fr] => liens
[nl] => links
[en] => links
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[fr] => Les adresses importantes, les numéros de téléphone et les sites internet des administrations et des institutions de la Communauté germanophone de Belgique
[nl] => Belangrijke adressen, telefoonnummer en websites van administraties en instellingen in de Duitstalige Gemeenschap van België
[en] => Important addresses, telephone number and websites of administrations and institutions in the German-speaking Community of Belgium
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[text] => Array
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[fr] => adresses de la Communauté germanophone
[nl] => adressen van de Duitstalige Gemeenschap
[en] => addresses of the German-speaking Community
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[en] => services + competencies
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[en] => Services
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[desc] => Array
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[fr] => Principaux services des administrations et institutions de la Communauté germanophone de Belgique
[nl] => Belangrijke diensten van administraties en instellingen in de Duitstalige Gemeenschap van België
[en] => Important services of administrations and institutions in the German-speaking Community of Belgium
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[main] => info
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[en] => services.htm
)
)
[pub] => Array
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[noindex] =>
[title] => Array
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[de] => Infomaterial
[fr] => de plus amples informations
[nl] => verdere informatie
[en] => further information
)
[main] => info
[donext] => 1
[page] => Array
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[fr] => de_plus_amples_informations.htm
[nl] => verdere_informatie.htm
[en] => further_information.htm
)
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[rapport] => Array
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[noindex] =>
[title] => Array
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[de] => Jahresberichte
[fr] => rapports annuels
[nl] => jaarverslagen
[en] => annual reports
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[main] => info
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[page] => Array
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[de] => jahresberichte.htm
[fr] => rapports_annuels.htm
[nl] => jaarverslagen.htm
[en] => annual_reports.htm
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[title] => Array
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[fr] => décret
[nl] => decreet
[en] => decree
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[desc] => Array
(
[de] => Dekret der Deutschsprachige Gemeinschaft zur Schaffung des Amtes eines Ombudsmanns.
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[keyw] => Array
(
[de] => décret
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[main] => info
[page] => Array
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[de] => dekret.htm
[fr] => dekret.htm
[nl] => decreet.htm
[en] => decree.htm
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[inspection] => Array
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[prior] => 7
[noindex] =>
[title] => Array
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[fr] => Plainte concernant le service de médiation
[nl] => Klachten over de ombudsdienst
[en] => Complaints about the ombudsman service
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[tag] => Array
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[page] => Array
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[fr] => inspection.htm
[nl] => klachten_over_de_ombudsdienst.htm
[en] => complaints_about_the_ombudsman_service.htm
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[title] => Array
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[fr] => règlement intérieur
[nl] => reglement van orde
[en] => rules of procedure
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[main] => info
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[de] => rules.htm
[fr] => rules.htm
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[nl] => Juridische teksten en documenten
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[desc] => Array
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[de] => Auflistung von wichtigen amtlichen Texten der Arbeit der Ombudsfrau in der deutschsprachigen Gemeinschaft Belgiens
[fr] => Liste des principaux textes officiels relatifs au travail de l'ombudsman en Communauté germanophone de Belgique
[nl] => Lijst van belangrijke officiële teksten met betrekking tot het werk van de Ombudsvrouw in de Duitstalige Gemeenschap van België
[en] => List of important official texts relating to the work of the Ombudswoman in the German-speaking Community of Belgium
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[fr] => Textes législatifs de la Communauté germanophone
[nl] => Wettelijke teksten van de Duitstalige Gemeenschap
[en] => Legal texts of the German-speaking Community
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[fr] => textes_de_loi_et_documents_juridiques.htm
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[en] => legal_texts_and_documents.htm
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[de] => Der Ombudsdienst ist vernetzt
[fr] => le service de médiation est en réseau
[nl] => de ombudsdienst is in een netwerk opgenomen
[en] => the ombudsman service is networked
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[de] => Der Ombudsdienst Ostbelgien im Netzwerk: 26 Institutionen (ombudsman.be), Partnerschaften mit IOI, ENO, NEIWA und deutschsprachigen Ombudspersonen. Beschwerden gegen Behörden, Energie oder Verbraucherrechte werden effizient weitergeleitet – für schnelle, unabhängige Lösungen.
[fr] => Le service de médiation de l'Est de la Belgique en réseau : 26 institutions (ombudsman.be), des partenariats avec IOI, ENO, NEIWA et des médiateurs germanophones. Les plaintes contre les autorités, l'énergie ou les droits des consommateurs sont transmises efficacement - pour des solutions rapides et indépendantes.
[nl] => De Ombudsdienst Oost-België in het netwerk: 26 instellingen (ombudsman.be), partnerschappen met IOI, ENO, NEIWA en Duitstalige ombudsdiensten. Klachten tegen overheden, energie of consumentenrechten worden efficiënt doorgestuurd - voor snelle, onafhankelijke oplossingen.
[en] => The Ombudsman Service East Belgium in the network: 26 institutions (ombudsman.be), partnerships with IOI, ENO, NEIWA and German-speaking ombudspersons. Complaints against authorities, energy or consumer rights are forwarded efficiently - for fast, independent solutions.
)
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[fr] => Réseau de services de médiation
[nl] => Netwerk van ombudsdiensten
[en] => Ombudsman service network
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[en] => the_ombudsman_service_is_networked.htm
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[de] => Veröffentlichungen
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[nl] => publicaties
[en] => publications
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[de] => Alle Neuigkeiten des Ombudsdienstes der Deutschsprachigen Gemeinschaft
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[main] => info
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[nl] => Zaken die door burgers aan de Ombudsvrouw of haar voorganger zijn voorgelegd.
[en] => Cases brought to the Ombudswoman or her predecessor by citizens.
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[de] => Kenntnisnahme der Vertraulichkeitsverpflichtung des Beschwerdeführers
[fr] => Prise de connaissance de l'engagement de confidentialité du plaignant
[nl] => Erkenning van de vertrouwelijkheidsverplichting van de klager
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[de] => Gemäß Artikel 18.1 des Dekrets zur Schaffung des Amtes einer Ombudsperson müssen Beschwerdeführer Informationen und Dokumente, die sie im Rahmen eines Ombudsverfahrens erhalten haben, vertraulich behandeln.
Alles, was während des Ombudsverfahrens gesagt oder geschrieben wird, ist mit allen Vorbehalten formuliert und unterliegt der Vertraulichkeit. Der Beschwerdeführer verpflichtet sich, nichts in irgendeinem Zusammenhang offenzulegen oder zu melden, insbesondere nicht im Rahmen von bestehenden oder zukünftigen Verfahren, wie Verwaltungsrechtliche-, Gerichts- oder Schiedsverfahren.
Die Behörde und der Ombudsdienst sind durch das Amtsgeheimnis gebunden.
Diese Erklärung berührt jedoch nicht das Recht des Beschwerdeführers in gerichtlichen oder anderen Verfahren Dokumente im Zusammenhang mit dem betreffenden Fall, die während des Ombudsverfahrens ausgetauscht wurden, zu verwenden, wenn
- er diese Dokumente bereits zuvor im Besitz hatte,
- sie aus einer anderen Quelle als dem Ombudsverfahren bezogen hat
- oder wenn diese Dokumente öffentlich zugänglich sind.
Das Recht auf Akteneinsicht aufgrund des Dekrets vom 16. Oktober 1995 über die Öffentlichkeit von Verwaltungsdokumenten bleibt bestehen.
Die Annehmbarkeitserklärung der Prüfung der Beschwerde durch den Ombudsdienst sowie das Resultat des Ombudsverfahrens müssen nicht vertraulich behandelt werden.
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[fr] => enquête de satisfaction
[nl] => tevredenheidsonderzoek
[en] => satisfaction survey
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[nl] => Colofon en juridische informatie van de Ombudsdienst van de Duitstalige Gemeenschap
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[fr] => Déclaration de protection des données à l'égard des tiers
[nl] => Privacybeleid tegenover derden
[en] => Privacy policy towards third parties
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[fr] => déclaration sur l'accessIibilité
[nl] => toegankelijkheidsverklaring
[en] => accessibility statement
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[next] => disclaimer
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[fr] => Adresse de contact
[nl] => Contactadres
[en] => Contact address
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[de] => kontaktadresse.htm
[fr] => adresse_de_contact.htm
[nl] => contactadres.htm
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[fr] => rechercher
[nl] => zoeken
[en] => search
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[de] => Suchen auf der Seite
[fr] => Rechercher sur le site
[nl] => Zoeken op de pagina
[en] => Search on the page
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[de] => Suchfeld
[fr] => Champ de recherche
[nl] => Zoekveld
[en] => Search field
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[nl] => Contact met de ombudsdienst
[en] => Contact with the ombudsman service
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[fr] => Votre message au service de médiation
[nl] => Uw bericht aan de Ombudsdienst
[en] => Your message to the ombudsman service
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[fr] => Inscription à un événement
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[dative_de] =>
[email] =>
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[param] =>
[validate] =>
[unit] =>
[initfnc] =>
[cond] =>
[fill] => fnc
[bool] =>
[webrecfnc] =>
[fillfnc] => cal_nav
[fillprm] =>
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[2] => Array
(
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[bool] =>
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)
[3] => Array
(
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[timestamp] => 2023-12-02 13:15:46
[recinst] => 2018-11-11 10:39:32
[del] =>
[recowner] => cs
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[buttonend] =>
[langsel] =>
[fixval] =>
[title_de] =>
[title_fr] =>
[title_nl] =>
[title_en] =>
[de] => rot = Termine
[fr] => rouge = rendez-vous
[nl] => rood = afspraken
[en] => red = appointments
[de_easy] =>
[desc_de] =>
[desc_fr] =>
[desc_nl] =>
[desc_en] =>
[do_desc] =>
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[validate] =>
[unit] =>
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[fill] =>
[bool] =>
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[resvar] =>
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[subtabcnt] => 0
[subtabref] =>
[db] =>
[dbkeyvar] =>
[dbkey] =>
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[dbkeytyp] =>
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[dbkeyctl] =>
[dbset] =>
[dbquery] =>
[dbsort] =>
[dbhaving] =>
[dbextfld] =>
[dbjoin] =>
[dbvarlst] =>
[dbsql] =>
[path] =>
[dir] =>
[sdir] =>
[file] =>
[varlst] =>
[fldlst] =>
[jsonld] =>
[jsonfaq] =>
[pexlst] =>
[pexfnc] =>
[annex] =>
[addon] =>
)
)
[docposload] =>
[p] => Array
(
)
[title] => kalender
[htitle] => kalender
[form] => Array
(
[check] => Array
(
[empty] => 1
)
)
[ver] => def
[menu] => Array
(
[main] => Array
(
[0] => Array
(
[item] => home
)
[1] => Array
(
[item] => complaint
[no_next] => 1
)
[2] => Array
(
[item] => hint
)
[3] => Array
(
[item] => info
[sub] => Array
(
[0] => Array
(
[item] => about
)
[1] => Array
(
[item] => video
)
[2] => Array
(
[item] => infopro
)
[3] => Array
(
[item] => language
)
[4] => Array
(
[item] => management
)
[5] => Array
(
[item] => norm
)
[6] => Array
(
[item] => cal
)
[7] => Array
(
[item] => appeal
)
[8] => Array
(
[item] => objection
)
[9] => Array
(
[item] => consulting
)
[10] => Array
(
[item] => link
)
[11] => Array
(
[item] => service
)
[12] => Array
(
[item] => pub
)
[13] => Array
(
[item] => rapport
)
[14] => Array
(
[item] => rules
)
[15] => Array
(
[item] => law
)
[16] => Array
(
[item] => network
)
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[item] => news
)
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)
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[0] => Array
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[script] =>
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App: / Array
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[webframe] => 1
[author] => Marlene Hardt
[dat] => 2024-11-04 15:42:20
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[desc] => Array
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[fr] => L'ombudsman de la Communauté germanophone traite les plaintes concernant le fonctionnement d'une administration ou d'une institution.
[nl] => De Ombudsvrouw van de Duitstalige Gemeenschap behandelt klachten over de werking van een administratie of een organisatie.
[en] => The Ombudswoman of the German-speaking Community deals with complaints about the functioning of an administration or an institution.
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[text] => Array
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[fr] => Ombudsfrau Marlene Hardt
[nl] => Ombudsfrau Marlene Hardt
[en] => Ombudsfrau Marlene Hardt
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[fr] => Mission, Parlement, Médiateur
[nl] => Verantwoordelijkheden, Parlement, Ombudsman
[en] => Responsibilities, Parliament, Ombudsman
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[complaint] => Array
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[typ] => S
[pos] => 20
[prior] => 9
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[title] => Array
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[de] => Beschwerde einreichen
[fr] => déposer une plainte
[nl] => een klacht indienen
[en] => submit a complaint
)
[tag] => Array
(
[de] => Beschwerde
[fr] => deposer une plainte
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[desc] => Array
(
[de] => Die Ombudsfrau kann zwischen dem Bürger und der Verwaltungsbehörde vermitteln und zeigt alternative Möglichkeit zur Lösung von Konflikten auf.
[fr] => Le médiateur peut jouer le rôle de médiateur entre le citoyen et l'autorité administrative et propose une autre façon de résoudre les conflits.
[nl] => De ombudsvrouw kan bemiddelen tussen de burger en de administratieve overheid en alternatieve manieren aandragen om conflicten op te lossen.
[en] => The ombudswoman can mediate between the citizen and the administrative authority and point out alternative ways of resolving conflicts.
)
[keyw] => Array
(
[de] => Telefon, Brief, Email
[fr] => Téléphone, courrier, e-mail
[nl] => Telefoon, brief, e-mail
[en] => Phone, letter, email
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[annex] => Array
(
[title] => further
[tab] => Array
(
[0] => infocenter
[1] => complaints
[2] => database
[3] => suggestion
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[fr] => deposer_une_plainte.htm
[nl] => een_klacht_indienen.htm
[en] => submit_a_complaint.htm
)
)
[form] => Array
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[typ] => S
[pos] => 22
[prior] => 9
[noindex] => on
[title] => Array
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[de] => Beschwerdeformular
[fr] => formulaire de plainte
[nl] => klachtenformulier
[en] => complaint form
)
[desc] => Array
(
[de] => Ihre Beschwerde an die Ombudsfrau der Deutschsprachigen Gemeinschaft Belgiens
[fr] => Votre plainte à l'ombudsman de la Communauté germanophone de Belgique
[nl] => Uw klacht bij de Ombudsvrouw van de Duitstalige Gemeenschap van België
[en] => Your complaint to the Ombudswoman of the German-speaking Community of Belgium
)
[keyw] => Array
(
[de] => beschwerdeformular
[fr] => formulaire de plainte
[nl] => Klachtenformulier
[en] => complaint form
)
[page] => Array
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[fr] => formulaire_de_plainte.htm
[nl] => klachtenformulier.htm
[en] => complaint_form.htm
)
)
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[typ] => S
[pos] => 24
[prior] => 9
[noindex] =>
[title] => Array
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[de] => Weg der Beschwerde
[fr] => procédure de traitement de la plainte
[nl] => klachtenroute
[en] => complaint path
)
[tag] => Array
(
[fr] => procedure
)
[keyw] => Array
(
[de] => Beschwerdeweg
[fr] => Voie de recours
[nl] => Klachtenprocedure
[en] => Complaints procedure
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[page] => Array
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[fr] => procedure.htm
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[hint] => Array
(
[typ] => S
[pos] => 31
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Meldung einreichen
[fr] => soumettre une alerte
[nl] => melding indienen
[en] => submit hint
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(
[de] => Hinweis
[fr] => lanceur alerte
)
[desc] => Array
(
[de] => Melden Sie einen Verstoß eines Mitarbeiters @genitive@ an die Ombudsfrau der Deutschsprachigen Gemeinschaft
[fr] => Signaler une infraction @dative@ à la médiatrice de la Communauté germanophone
[nl] => Meld een overtreding @dative@ aan de Ombudsvrouw van de Duitstalige Gemeenschap
[en] => Report a violation @dative@ to the Ombudswoman of the German-speaking Community
)
[text] => Array
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[fr] => lanceur d'alerte @dtitle@
[nl] => klokkenluider @dtitle@
[en] => whistleblower @dtitle@
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[fr] => Whistleblower
[nl] => Whistleblower
[en] => Whistleblower
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[title] => siehe auch
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[0] => infopro
)
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)
)
[info] => Array
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[typ] => S
[pos] => 40
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[noindex] =>
[title] => Array
(
[de] => Informationen
[fr] => informations
[nl] => informaties
[en] => learn more
)
[page] => Array
(
[de] => informationen.htm
[fr] => informations.htm
[nl] => informaties.htm
[en] => learn_more.htm
)
)
[about] => Array
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[typ] => S
[pos] => 41
[prior] => 9
[noindex] =>
[title] => Array
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[fr] => la Médiatrisse
[nl] => de ombudsman
[en] => the ombudsperson
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[tag] => Array
(
[fr] => la mediatrice
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[desc] => Array
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[fr] => A propos de la fonction de médiateur de la Communauté germanophone de Belgique
[nl] => Over de Ombudsdienst van de Duitstalige Gemeenschap van België
[en] => About the Office of the Ombudswoman of the German-speaking Community of Belgium
)
[keyw] => Array
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[fr] => Médiateur, médiateur, ombudsman
[nl] => Bemiddelaar, Ombudsman, Ombudsman
[en] => Mediator, Ombudsman, Ombudsman
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[video] => Array
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[noindex] =>
[title] => Array
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[fr] => présentation
[nl] => voorstelling
[en] => presentation
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[text] => Array
(
[de] => Vorstellung der Ombudsfrau Marlene Hardt
[fr] => Présentation de l'ombudsman Marlene Hardt
[nl] => Introductie van de ombudsvrouw Marlene Hardt
[en] => Introduction of the ombudswoman Marlene Hardt
)
[main] => info
[donext] => 1
[page] => Array
(
[de] => vorstellung.htm
[fr] => vorstellung.htm
[nl] => voorstelling.htm
[en] => presentation.htm
)
)
[faq] => Array
(
[typ] => S
[pos] => 43
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Häufig gestellte Fragen
[fr] => Foire aux questions
[nl] => Veelgestelde vragen
[en] => Frequently Asked Questions
)
[page] => Array
(
[de] => faq.htm
[fr] => foire_aux_questions.htm
[nl] => veelgestelde_vragen.htm
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[pos] => 45
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[noindex] =>
[title] => Array
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[fr] => informations pour les dénonciateurs
[nl] => informatie voor klokkenluiders
[en] => information for whistleblowers
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[text] => Array
(
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[fr] => Info lanceurs alerte
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[en] => Whistleblower Info
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[nl] => Whistleblower
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(
[title] => siehe auch
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(
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[fr] => Utilisation des langues en Belgique
[nl] => Taalgebruik in België
[en] => Language use in Belgium
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[de] => gesetzliche Regelungen über den Sprachengebrauch
[fr] => les dispositions légales sur l'utilisation des langues
[nl] => Wettelijke regels voor het gebruik van talen
[en] => Legal regulations on the use of languages
)
[keyw] => Array
(
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[fr] => Allemand, Français, Néerlandais, Minoritaire
[nl] => Duits, Frans, Nederlands, Minderheid
[en] => German, French, Dutch, Minority
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[fr] => emploi_des_langues.htm
[nl] => taalwetgeving.htm
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[management] => Array
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[typ] => S
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[prior] => 7
[noindex] =>
[title] => Array
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[fr] => gestion des plaintes
[nl] => klachtenbeheer
[en] => complaint management
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[text] => Array
(
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[fr] => Gestion des plaintes dans la Communauté germanophone
[nl] => Klachtenmanagement in de Duitstalige Gemeenschap
[en] => Complaints management in the German-speaking Community
)
[main] => info
[donext] => 1
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[fr] => gestion_des_plaintes.htm
[nl] => klachtenbeheer.htm
[en] => complaint_management.htm
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[norm] => Array
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[typ] => S
[pos] => 52
[prior] => 9
[noindex] =>
[title] => Array
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[fr] => normes des médiateurs
[nl] => ombudsnormen
[en] => ombuds standards
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[tag] => Array
(
[fr] => normes des mediateurs
)
[desc] => Array
(
[de] => Die Normen der guten Verwaltungspraxis in der Deutschsprachigen Gemeinschaft Belgiens
[fr] => Les normes de bonne conduite administrative dans la Communauté germanophone de Belgique
[nl] => De normen van goed administratief gedrag in de Duitstalige Gemeenschap van België
[en] => The standards of good administration in the German-speaking Community of Belgium
)
[main] => info
[donext] => 1
[page] => Array
(
[de] => ombudsnormen.htm
[fr] => normes_des_mediateurs.htm
[nl] => ombudsnormen.htm
[en] => ombuds_standards.htm
)
)
[cal] => Array
(
[typ] => S
[pos] => 53
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Kalender des Ombudsdienstes
[fr] => calendrier
[nl] => kalender
[en] => calendar
)
[main] => info
[page] => Array
(
[de] => kalender_des_ombudsdienstes.htm
[fr] => calendrier.htm
[nl] => kalender.htm
[en] => calendar.htm
)
)
[appeal] => Array
(
[typ] => S
[pos] => 54
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Beschwerdemöglichkeiten
[fr] => possibilités de réclamation
[nl] => klachtmogelijkheden
[en] => complaint options
)
[desc] => Array
(
[de] => Beschwerdemöglichkeiten - Ombudsdienst Ostbelgien: Übersicht über Kontaktinformationen zu Ministerien, Gemeinden, Schulen und Einrichtungen
[fr] => Possibilités de plainte - Service de médiation des Cantons de l'Est : Aperçu des coordonnées des ministères, communes, écoles et institutions
[nl] => Klachten - Ombudsdienst Ostbelgien: Overzicht van contactgegevens van ministeries, gemeenten, scholen en instellingen
[en] => Complaints - Ombudsdienst Ostbelgien: Overview of contact information for ministries, municipalities, schools and institutions
)
[main] => Info
[varlst] => Array
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[0] => idx
[1] => hintlink|string,prm|fnc:hintlink
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[page] => Array
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[de] => appeal.htm
[fr] => appeal.htm
[nl] => klachtmogelijkheden.htm
[en] => complaint_options.htm
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)
[objection] => Array
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[pos] => 55
[prior] => 7
[noindex] =>
[title] => Array
(
[de] => Einspruchsmöglichkeiten
[fr] => possibilités d'opposition
[nl] => bezwaarmogelijkheden
[en] => objection options
)
[text] => Array
(
[de] => Einspruchskammern
[fr] => Chambres de recours
[nl] => Kamers van beroep
[en] => Boards of Appeal
)
[main] => info
[donext] => 1
[page] => Array
(
[de] => einspruchskammern.htm
[fr] => chambres_de_recours.htm
[nl] => bezwaarmogelijkheden.htm
[en] => objection_options.htm
)
)
[consulting] => Array
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[typ] => S
[pos] => 56
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Andere Beratungsangebote
[fr] => autres services de conseil
[nl] => andere begeleidingsdiensten
[en] => other counselling services
)
[main] => info
[donext] => 1
[page] => Array
(
[de] => andere_beratungsangebote.htm
[fr] => autres_services_de_conseil.htm
[nl] => andere_begeleidingsdiensten.htm
[en] => other_counselling_services.htm
)
)
[link] => Array
(
[typ] => S
[pos] => 57
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Adressen
[fr] => liens
[nl] => links
[en] => links
)
[desc] => Array
(
[de] => Wichtige Adressen, Telefonnummern und Webseiten von Verwaltungen und Institutionen in der Deutschsprachigen Gemeinschaft Belgiens
[fr] => Les adresses importantes, les numéros de téléphone et les sites internet des administrations et des institutions de la Communauté germanophone de Belgique
[nl] => Belangrijke adressen, telefoonnummer en websites van administraties en instellingen in de Duitstalige Gemeenschap van België
[en] => Important addresses, telephone number and websites of administrations and institutions in the German-speaking Community of Belgium
)
[text] => Array
(
[de] => Adressen in der DG
[fr] => adresses de la Communauté germanophone
[nl] => adressen van de Duitstalige Gemeenschap
[en] => addresses of the German-speaking Community
)
[main] => info
[donext] => 1
[page] => Array
(
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[fr] => liens.htm
[nl] => links.htm
[en] => links.htm
)
)
[service] => Array
(
[typ] => S
[pos] => 58
[prior] => 9
[noindex] =>
[title] => Array
(
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[fr] => services + compétences
[nl] => diensten + competenties
[en] => services + competencies
)
[tag] => Array
(
[de] => Dienstleistungen
[fr] => Services
[nl] => diensten
[en] => Services
)
[desc] => Array
(
[de] => Wichtige Dienstleitungen von Verwaltungen und Institutionen in der Deutschsprachigen Gemeinschaft Belgiens
[fr] => Principaux services des administrations et institutions de la Communauté germanophone de Belgique
[nl] => Belangrijke diensten van administraties en instellingen in de Duitstalige Gemeenschap van België
[en] => Important services of administrations and institutions in the German-speaking Community of Belgium
)
[main] => info
[donext] => 1
[varlst] => Array
(
[0] => id
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[page] => Array
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[de] => dienstleistungen.htm
[fr] => services.htm
[nl] => diensten.htm
[en] => services.htm
)
)
[pub] => Array
(
[typ] => S
[pos] => 62
[prior] => 6
[noindex] =>
[title] => Array
(
[de] => Infomaterial
[fr] => de plus amples informations
[nl] => verdere informatie
[en] => further information
)
[main] => info
[donext] => 1
[page] => Array
(
[de] => infomaterial.htm
[fr] => de_plus_amples_informations.htm
[nl] => verdere_informatie.htm
[en] => further_information.htm
)
)
[rapport] => Array
(
[typ] => S
[pos] => 63
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Jahresberichte
[fr] => rapports annuels
[nl] => jaarverslagen
[en] => annual reports
)
[main] => info
[donext] => 1
[page] => Array
(
[de] => jahresberichte.htm
[fr] => rapports_annuels.htm
[nl] => jaarverslagen.htm
[en] => annual_reports.htm
)
)
[dekret] => Array
(
[typ] => S
[pos] => 64
[prior] => 9
[noindex] => on
[title] => Array
(
[de] => Dekret
[fr] => décret
[nl] => decreet
[en] => decree
)
[desc] => Array
(
[de] => Dekret der Deutschsprachige Gemeinschaft zur Schaffung des Amtes eines Ombudsmanns.
)
[keyw] => Array
(
[de] => décret
)
[main] => info
[page] => Array
(
[de] => dekret.htm
[fr] => dekret.htm
[nl] => decreet.htm
[en] => decree.htm
)
)
[inspection] => Array
(
[typ] => S
[pos] => 64
[prior] => 7
[noindex] =>
[title] => Array
(
[de] => Beschwerde über den Ombudsdienst
[fr] => Plainte concernant le service de médiation
[nl] => Klachten over de ombudsdienst
[en] => Complaints about the ombudsman service
)
[tag] => Array
(
[de] => Dienstbeschwerde
)
[page] => Array
(
[de] => dienstbeschwerde.htm
[fr] => inspection.htm
[nl] => klachten_over_de_ombudsdienst.htm
[en] => complaints_about_the_ombudsman_service.htm
)
)
[rules] => Array
(
[typ] => S
[pos] => 65
[noindex] =>
[title] => Array
(
[de] => Geschäftsordnung
[fr] => règlement intérieur
[nl] => reglement van orde
[en] => rules of procedure
)
[main] => info
[page] => Array
(
[de] => rules.htm
[fr] => rules.htm
[nl] => reglement_van_orde.htm
[en] => rules_of_procedure.htm
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[de] => Auflistung von wichtigen amtlichen Texten der Arbeit der Ombudsfrau in der deutschsprachigen Gemeinschaft Belgiens
[fr] => Liste des principaux textes officiels relatifs au travail de l'ombudsman en Communauté germanophone de Belgique
[nl] => Lijst van belangrijke officiële teksten met betrekking tot het werk van de Ombudsvrouw in de Duitstalige Gemeenschap van België
[en] => List of important official texts relating to the work of the Ombudswoman in the German-speaking Community of Belgium
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[fr] => Textes législatifs de la Communauté germanophone
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[en] => Legal texts of the German-speaking Community
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[en] => legal_texts_and_documents.htm
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[nl] => de ombudsdienst is in een netwerk opgenomen
[en] => the ombudsman service is networked
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[de] => Der Ombudsdienst Ostbelgien im Netzwerk: 26 Institutionen (ombudsman.be), Partnerschaften mit IOI, ENO, NEIWA und deutschsprachigen Ombudspersonen. Beschwerden gegen Behörden, Energie oder Verbraucherrechte werden effizient weitergeleitet – für schnelle, unabhängige Lösungen.
[fr] => Le service de médiation de l'Est de la Belgique en réseau : 26 institutions (ombudsman.be), des partenariats avec IOI, ENO, NEIWA et des médiateurs germanophones. Les plaintes contre les autorités, l'énergie ou les droits des consommateurs sont transmises efficacement - pour des solutions rapides et indépendantes.
[nl] => De Ombudsdienst Oost-België in het netwerk: 26 instellingen (ombudsman.be), partnerschappen met IOI, ENO, NEIWA en Duitstalige ombudsdiensten. Klachten tegen overheden, energie of consumentenrechten worden efficiënt doorgestuurd - voor snelle, onafhankelijke oplossingen.
[en] => The Ombudsman Service East Belgium in the network: 26 institutions (ombudsman.be), partnerships with IOI, ENO, NEIWA and German-speaking ombudspersons. Complaints against authorities, energy or consumer rights are forwarded efficiently - for fast, independent solutions.
)
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[nl] => Netwerk van ombudsdiensten
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[en] => the_ombudsman_service_is_networked.htm
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[de] => Alle Neuigkeiten des Ombudsdienstes der Deutschsprachigen Gemeinschaft
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[nl] => Zaken die door burgers aan de Ombudsvrouw of haar voorganger zijn voorgelegd.
[en] => Cases brought to the Ombudswoman or her predecessor by citizens.
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[de] => Gemäß Artikel 18.1 des Dekrets zur Schaffung des Amtes einer Ombudsperson müssen Beschwerdeführer Informationen und Dokumente, die sie im Rahmen eines Ombudsverfahrens erhalten haben, vertraulich behandeln.
Alles, was während des Ombudsverfahrens gesagt oder geschrieben wird, ist mit allen Vorbehalten formuliert und unterliegt der Vertraulichkeit. Der Beschwerdeführer verpflichtet sich, nichts in irgendeinem Zusammenhang offenzulegen oder zu melden, insbesondere nicht im Rahmen von bestehenden oder zukünftigen Verfahren, wie Verwaltungsrechtliche-, Gerichts- oder Schiedsverfahren.
Die Behörde und der Ombudsdienst sind durch das Amtsgeheimnis gebunden.
Diese Erklärung berührt jedoch nicht das Recht des Beschwerdeführers in gerichtlichen oder anderen Verfahren Dokumente im Zusammenhang mit dem betreffenden Fall, die während des Ombudsverfahrens ausgetauscht wurden, zu verwenden, wenn
- er diese Dokumente bereits zuvor im Besitz hatte,
- sie aus einer anderen Quelle als dem Ombudsverfahren bezogen hat
- oder wenn diese Dokumente öffentlich zugänglich sind.
Das Recht auf Akteneinsicht aufgrund des Dekrets vom 16. Oktober 1995 über die Öffentlichkeit von Verwaltungsdokumenten bleibt bestehen.
Die Annehmbarkeitserklärung der Prüfung der Beschwerde durch den Ombudsdienst sowie das Resultat des Ombudsverfahrens müssen nicht vertraulich behandelt werden.
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[3] => Array
(
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[fixval] =>
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[title_nl] =>
[title_en] =>
[de] => rot = Termine
[fr] => rouge = rendez-vous
[nl] => rood = afspraken
[en] => red = appointments
[de_easy] =>
[desc_de] =>
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[dbvarlst] =>
[dbsql] =>
[path] =>
[dir] =>
[sdir] =>
[file] =>
[varlst] =>
[fldlst] =>
[jsonld] =>
[jsonfaq] =>
[pexlst] =>
[pexfnc] =>
[annex] =>
[addon] =>
)
)
[docposload] =>
[p] => Array
(
)
[title] => kalender
[htitle] => kalender
[form] => Array
(
[check] => Array
(
[empty] => 1
)
)
[ver] => def
[menu] => Array
(
[main] => Array
(
[0] => Array
(
[item] => home
)
[1] => Array
(
[item] => complaint
[no_next] => 1
)
[2] => Array
(
[item] => hint
)
[3] => Array
(
[item] => info
[sub] => Array
(
[0] => Array
(
[item] => about
)
[1] => Array
(
[item] => video
)
[2] => Array
(
[item] => infopro
)
[3] => Array
(
[item] => language
)
[4] => Array
(
[item] => management
)
[5] => Array
(
[item] => norm
)
[6] => Array
(
[item] => cal
)
[7] => Array
(
[item] => appeal
)
[8] => Array
(
[item] => objection
)
[9] => Array
(
[item] => consulting
)
[10] => Array
(
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[item] => service
)
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[item] => pub
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[item] => rapport
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[14] => Array
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[item] => rules
)
[15] => Array
(
[item] => law
)
[16] => Array
(
[item] => network
)
[17] => Array
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[item] => news
)
)
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[item] => search
)
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[2] => about
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[0] => Array
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[script] =>
[end] => 1
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App: / Array
(
[safe] => safe
[webframe] => 1
[author] => Marlene Hardt
[dat] => 2024-11-04 15:42:20
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[region] => be
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[1] => Array
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[fonttab] => Array
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[desc] => Array
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[fr] => L'ombudsman de la Communauté germanophone traite les plaintes concernant le fonctionnement d'une administration ou d'une institution.
[nl] => De Ombudsvrouw van de Duitstalige Gemeenschap behandelt klachten over de werking van een administratie of een organisatie.
[en] => The Ombudswoman of the German-speaking Community deals with complaints about the functioning of an administration or an institution.
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[text] => Array
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[fr] => Ombudsfrau Marlene Hardt
[nl] => Ombudsfrau Marlene Hardt
[en] => Ombudsfrau Marlene Hardt
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[fr] => Mission, Parlement, Médiateur
[nl] => Verantwoordelijkheden, Parlement, Ombudsman
[en] => Responsibilities, Parliament, Ombudsman
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[complaint] => Array
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[typ] => S
[pos] => 20
[prior] => 9
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[title] => Array
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[de] => Beschwerde einreichen
[fr] => déposer une plainte
[nl] => een klacht indienen
[en] => submit a complaint
)
[tag] => Array
(
[de] => Beschwerde
[fr] => deposer une plainte
)
[desc] => Array
(
[de] => Die Ombudsfrau kann zwischen dem Bürger und der Verwaltungsbehörde vermitteln und zeigt alternative Möglichkeit zur Lösung von Konflikten auf.
[fr] => Le médiateur peut jouer le rôle de médiateur entre le citoyen et l'autorité administrative et propose une autre façon de résoudre les conflits.
[nl] => De ombudsvrouw kan bemiddelen tussen de burger en de administratieve overheid en alternatieve manieren aandragen om conflicten op te lossen.
[en] => The ombudswoman can mediate between the citizen and the administrative authority and point out alternative ways of resolving conflicts.
)
[keyw] => Array
(
[de] => Telefon, Brief, Email
[fr] => Téléphone, courrier, e-mail
[nl] => Telefoon, brief, e-mail
[en] => Phone, letter, email
)
[annex] => Array
(
[title] => further
[tab] => Array
(
[0] => infocenter
[1] => complaints
[2] => database
[3] => suggestion
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[fr] => deposer_une_plainte.htm
[nl] => een_klacht_indienen.htm
[en] => submit_a_complaint.htm
)
)
[form] => Array
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[typ] => S
[pos] => 22
[prior] => 9
[noindex] => on
[title] => Array
(
[de] => Beschwerdeformular
[fr] => formulaire de plainte
[nl] => klachtenformulier
[en] => complaint form
)
[desc] => Array
(
[de] => Ihre Beschwerde an die Ombudsfrau der Deutschsprachigen Gemeinschaft Belgiens
[fr] => Votre plainte à l'ombudsman de la Communauté germanophone de Belgique
[nl] => Uw klacht bij de Ombudsvrouw van de Duitstalige Gemeenschap van België
[en] => Your complaint to the Ombudswoman of the German-speaking Community of Belgium
)
[keyw] => Array
(
[de] => beschwerdeformular
[fr] => formulaire de plainte
[nl] => Klachtenformulier
[en] => complaint form
)
[page] => Array
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[fr] => formulaire_de_plainte.htm
[nl] => klachtenformulier.htm
[en] => complaint_form.htm
)
)
[procedure] => Array
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[typ] => S
[pos] => 24
[prior] => 9
[noindex] =>
[title] => Array
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[de] => Weg der Beschwerde
[fr] => procédure de traitement de la plainte
[nl] => klachtenroute
[en] => complaint path
)
[tag] => Array
(
[fr] => procedure
)
[keyw] => Array
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[de] => Beschwerdeweg
[fr] => Voie de recours
[nl] => Klachtenprocedure
[en] => Complaints procedure
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[page] => Array
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[fr] => procedure.htm
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)
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[hint] => Array
(
[typ] => S
[pos] => 31
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Meldung einreichen
[fr] => soumettre une alerte
[nl] => melding indienen
[en] => submit hint
)
[tag] => Array
(
[de] => Hinweis
[fr] => lanceur alerte
)
[desc] => Array
(
[de] => Melden Sie einen Verstoß eines Mitarbeiters @genitive@ an die Ombudsfrau der Deutschsprachigen Gemeinschaft
[fr] => Signaler une infraction @dative@ à la médiatrice de la Communauté germanophone
[nl] => Meld een overtreding @dative@ aan de Ombudsvrouw van de Duitstalige Gemeenschap
[en] => Report a violation @dative@ to the Ombudswoman of the German-speaking Community
)
[text] => Array
(
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[fr] => lanceur d'alerte @dtitle@
[nl] => klokkenluider @dtitle@
[en] => whistleblower @dtitle@
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[de] => whistleblower
[fr] => Whistleblower
[nl] => Whistleblower
[en] => Whistleblower
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[title] => siehe auch
[tab] => Array
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[0] => infopro
)
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[1] => idx
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[fr] => soumettre_une_alerte.htm
[nl] => melding_indienen.htm
[en] => submit_hint.htm
)
)
[info] => Array
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[typ] => S
[pos] => 40
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Informationen
[fr] => informations
[nl] => informaties
[en] => learn more
)
[page] => Array
(
[de] => informationen.htm
[fr] => informations.htm
[nl] => informaties.htm
[en] => learn_more.htm
)
)
[about] => Array
(
[typ] => S
[pos] => 41
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Die Ombudsperson
[fr] => la Médiatrisse
[nl] => de ombudsman
[en] => the ombudsperson
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[tag] => Array
(
[fr] => la mediatrice
)
[desc] => Array
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[fr] => A propos de la fonction de médiateur de la Communauté germanophone de Belgique
[nl] => Over de Ombudsdienst van de Duitstalige Gemeenschap van België
[en] => About the Office of the Ombudswoman of the German-speaking Community of Belgium
)
[keyw] => Array
(
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[fr] => Médiateur, médiateur, ombudsman
[nl] => Bemiddelaar, Ombudsman, Ombudsman
[en] => Mediator, Ombudsman, Ombudsman
)
[main] => info
[donext] => 1
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[fr] => la_mediatrice.htm
[nl] => de_ombudsman.htm
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)
)
[video] => Array
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[typ] => S
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[noindex] =>
[title] => Array
(
[de] => Vorstellung
[fr] => présentation
[nl] => voorstelling
[en] => presentation
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[text] => Array
(
[de] => Vorstellung der Ombudsfrau Marlene Hardt
[fr] => Présentation de l'ombudsman Marlene Hardt
[nl] => Introductie van de ombudsvrouw Marlene Hardt
[en] => Introduction of the ombudswoman Marlene Hardt
)
[main] => info
[donext] => 1
[page] => Array
(
[de] => vorstellung.htm
[fr] => vorstellung.htm
[nl] => voorstelling.htm
[en] => presentation.htm
)
)
[faq] => Array
(
[typ] => S
[pos] => 43
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Häufig gestellte Fragen
[fr] => Foire aux questions
[nl] => Veelgestelde vragen
[en] => Frequently Asked Questions
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[page] => Array
(
[de] => faq.htm
[fr] => foire_aux_questions.htm
[nl] => veelgestelde_vragen.htm
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[typ] => S
[pos] => 45
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[noindex] =>
[title] => Array
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[fr] => informations pour les dénonciateurs
[nl] => informatie voor klokkenluiders
[en] => information for whistleblowers
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[text] => Array
(
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[fr] => Info lanceurs alerte
[nl] => Klokkenluider Info
[en] => Whistleblower Info
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[fr] => Whistleblower
[nl] => Whistleblower
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(
[title] => siehe auch
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[fr] => emploi des langues
[nl] => taalwetgeving
[en] => the use of languages
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[fr] => Utilisation des langues en Belgique
[nl] => Taalgebruik in België
[en] => Language use in Belgium
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[de] => gesetzliche Regelungen über den Sprachengebrauch
[fr] => les dispositions légales sur l'utilisation des langues
[nl] => Wettelijke regels voor het gebruik van talen
[en] => Legal regulations on the use of languages
)
[keyw] => Array
(
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[fr] => Allemand, Français, Néerlandais, Minoritaire
[nl] => Duits, Frans, Nederlands, Minderheid
[en] => German, French, Dutch, Minority
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[main] => info
[donext] => 1
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[fr] => emploi_des_langues.htm
[nl] => taalwetgeving.htm
[en] => the_use_of_languages.htm
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[management] => Array
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[typ] => S
[pos] => 51
[prior] => 7
[noindex] =>
[title] => Array
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[fr] => gestion des plaintes
[nl] => klachtenbeheer
[en] => complaint management
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[text] => Array
(
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[fr] => Gestion des plaintes dans la Communauté germanophone
[nl] => Klachtenmanagement in de Duitstalige Gemeenschap
[en] => Complaints management in the German-speaking Community
)
[main] => info
[donext] => 1
[page] => Array
(
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[fr] => gestion_des_plaintes.htm
[nl] => klachtenbeheer.htm
[en] => complaint_management.htm
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[norm] => Array
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[typ] => S
[pos] => 52
[prior] => 9
[noindex] =>
[title] => Array
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[fr] => normes des médiateurs
[nl] => ombudsnormen
[en] => ombuds standards
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[tag] => Array
(
[fr] => normes des mediateurs
)
[desc] => Array
(
[de] => Die Normen der guten Verwaltungspraxis in der Deutschsprachigen Gemeinschaft Belgiens
[fr] => Les normes de bonne conduite administrative dans la Communauté germanophone de Belgique
[nl] => De normen van goed administratief gedrag in de Duitstalige Gemeenschap van België
[en] => The standards of good administration in the German-speaking Community of Belgium
)
[main] => info
[donext] => 1
[page] => Array
(
[de] => ombudsnormen.htm
[fr] => normes_des_mediateurs.htm
[nl] => ombudsnormen.htm
[en] => ombuds_standards.htm
)
)
[cal] => Array
(
[typ] => S
[pos] => 53
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Kalender des Ombudsdienstes
[fr] => calendrier
[nl] => kalender
[en] => calendar
)
[main] => info
[page] => Array
(
[de] => kalender_des_ombudsdienstes.htm
[fr] => calendrier.htm
[nl] => kalender.htm
[en] => calendar.htm
)
)
[appeal] => Array
(
[typ] => S
[pos] => 54
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Beschwerdemöglichkeiten
[fr] => possibilités de réclamation
[nl] => klachtmogelijkheden
[en] => complaint options
)
[desc] => Array
(
[de] => Beschwerdemöglichkeiten - Ombudsdienst Ostbelgien: Übersicht über Kontaktinformationen zu Ministerien, Gemeinden, Schulen und Einrichtungen
[fr] => Possibilités de plainte - Service de médiation des Cantons de l'Est : Aperçu des coordonnées des ministères, communes, écoles et institutions
[nl] => Klachten - Ombudsdienst Ostbelgien: Overzicht van contactgegevens van ministeries, gemeenten, scholen en instellingen
[en] => Complaints - Ombudsdienst Ostbelgien: Overview of contact information for ministries, municipalities, schools and institutions
)
[main] => Info
[varlst] => Array
(
[0] => idx
[1] => hintlink|string,prm|fnc:hintlink
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[page] => Array
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[de] => appeal.htm
[fr] => appeal.htm
[nl] => klachtmogelijkheden.htm
[en] => complaint_options.htm
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)
[objection] => Array
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[typ] => S
[pos] => 55
[prior] => 7
[noindex] =>
[title] => Array
(
[de] => Einspruchsmöglichkeiten
[fr] => possibilités d'opposition
[nl] => bezwaarmogelijkheden
[en] => objection options
)
[text] => Array
(
[de] => Einspruchskammern
[fr] => Chambres de recours
[nl] => Kamers van beroep
[en] => Boards of Appeal
)
[main] => info
[donext] => 1
[page] => Array
(
[de] => einspruchskammern.htm
[fr] => chambres_de_recours.htm
[nl] => bezwaarmogelijkheden.htm
[en] => objection_options.htm
)
)
[consulting] => Array
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[typ] => S
[pos] => 56
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Andere Beratungsangebote
[fr] => autres services de conseil
[nl] => andere begeleidingsdiensten
[en] => other counselling services
)
[main] => info
[donext] => 1
[page] => Array
(
[de] => andere_beratungsangebote.htm
[fr] => autres_services_de_conseil.htm
[nl] => andere_begeleidingsdiensten.htm
[en] => other_counselling_services.htm
)
)
[link] => Array
(
[typ] => S
[pos] => 57
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Adressen
[fr] => liens
[nl] => links
[en] => links
)
[desc] => Array
(
[de] => Wichtige Adressen, Telefonnummern und Webseiten von Verwaltungen und Institutionen in der Deutschsprachigen Gemeinschaft Belgiens
[fr] => Les adresses importantes, les numéros de téléphone et les sites internet des administrations et des institutions de la Communauté germanophone de Belgique
[nl] => Belangrijke adressen, telefoonnummer en websites van administraties en instellingen in de Duitstalige Gemeenschap van België
[en] => Important addresses, telephone number and websites of administrations and institutions in the German-speaking Community of Belgium
)
[text] => Array
(
[de] => Adressen in der DG
[fr] => adresses de la Communauté germanophone
[nl] => adressen van de Duitstalige Gemeenschap
[en] => addresses of the German-speaking Community
)
[main] => info
[donext] => 1
[page] => Array
(
[de] => adressen.htm
[fr] => liens.htm
[nl] => links.htm
[en] => links.htm
)
)
[service] => Array
(
[typ] => S
[pos] => 58
[prior] => 9
[noindex] =>
[title] => Array
(
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[fr] => services + compétences
[nl] => diensten + competenties
[en] => services + competencies
)
[tag] => Array
(
[de] => Dienstleistungen
[fr] => Services
[nl] => diensten
[en] => Services
)
[desc] => Array
(
[de] => Wichtige Dienstleitungen von Verwaltungen und Institutionen in der Deutschsprachigen Gemeinschaft Belgiens
[fr] => Principaux services des administrations et institutions de la Communauté germanophone de Belgique
[nl] => Belangrijke diensten van administraties en instellingen in de Duitstalige Gemeenschap van België
[en] => Important services of administrations and institutions in the German-speaking Community of Belgium
)
[main] => info
[donext] => 1
[varlst] => Array
(
[0] => id
)
[page] => Array
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[de] => dienstleistungen.htm
[fr] => services.htm
[nl] => diensten.htm
[en] => services.htm
)
)
[pub] => Array
(
[typ] => S
[pos] => 62
[prior] => 6
[noindex] =>
[title] => Array
(
[de] => Infomaterial
[fr] => de plus amples informations
[nl] => verdere informatie
[en] => further information
)
[main] => info
[donext] => 1
[page] => Array
(
[de] => infomaterial.htm
[fr] => de_plus_amples_informations.htm
[nl] => verdere_informatie.htm
[en] => further_information.htm
)
)
[rapport] => Array
(
[typ] => S
[pos] => 63
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Jahresberichte
[fr] => rapports annuels
[nl] => jaarverslagen
[en] => annual reports
)
[main] => info
[donext] => 1
[page] => Array
(
[de] => jahresberichte.htm
[fr] => rapports_annuels.htm
[nl] => jaarverslagen.htm
[en] => annual_reports.htm
)
)
[dekret] => Array
(
[typ] => S
[pos] => 64
[prior] => 9
[noindex] => on
[title] => Array
(
[de] => Dekret
[fr] => décret
[nl] => decreet
[en] => decree
)
[desc] => Array
(
[de] => Dekret der Deutschsprachige Gemeinschaft zur Schaffung des Amtes eines Ombudsmanns.
)
[keyw] => Array
(
[de] => décret
)
[main] => info
[page] => Array
(
[de] => dekret.htm
[fr] => dekret.htm
[nl] => decreet.htm
[en] => decree.htm
)
)
[inspection] => Array
(
[typ] => S
[pos] => 64
[prior] => 7
[noindex] =>
[title] => Array
(
[de] => Beschwerde über den Ombudsdienst
[fr] => Plainte concernant le service de médiation
[nl] => Klachten over de ombudsdienst
[en] => Complaints about the ombudsman service
)
[tag] => Array
(
[de] => Dienstbeschwerde
)
[page] => Array
(
[de] => dienstbeschwerde.htm
[fr] => inspection.htm
[nl] => klachten_over_de_ombudsdienst.htm
[en] => complaints_about_the_ombudsman_service.htm
)
)
[rules] => Array
(
[typ] => S
[pos] => 65
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[title] => Array
(
[de] => Geschäftsordnung
[fr] => règlement intérieur
[nl] => reglement van orde
[en] => rules of procedure
)
[main] => info
[page] => Array
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[de] => rules.htm
[fr] => rules.htm
[nl] => reglement_van_orde.htm
[en] => rules_of_procedure.htm
)
)
[law] => Array
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[typ] => S
[pos] => 67
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[noindex] =>
[title] => Array
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[de] => Gesetzestexte und Rechtsdokumente
[fr] => Textes de loi et documents juridiques
[nl] => Juridische teksten en documenten
[en] => Legal texts and documents
)
[desc] => Array
(
[de] => Auflistung von wichtigen amtlichen Texten der Arbeit der Ombudsfrau in der deutschsprachigen Gemeinschaft Belgiens
[fr] => Liste des principaux textes officiels relatifs au travail de l'ombudsman en Communauté germanophone de Belgique
[nl] => Lijst van belangrijke officiële teksten met betrekking tot het werk van de Ombudsvrouw in de Duitstalige Gemeenschap van België
[en] => List of important official texts relating to the work of the Ombudswoman in the German-speaking Community of Belgium
)
[text] => Array
(
[de] => Gesetztestexte der Deutschprachige Gemeinschaft
[fr] => Textes législatifs de la Communauté germanophone
[nl] => Wettelijke teksten van de Duitstalige Gemeenschap
[en] => Legal texts of the German-speaking Community
)
[main] => info
[donext] => 1
[page] => Array
(
[de] => gesetzestexte_und_rechtsdokumente.htm
[fr] => textes_de_loi_et_documents_juridiques.htm
[nl] => juridische_teksten_en_documenten.htm
[en] => legal_texts_and_documents.htm
)
)
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[typ] => S
[pos] => 68
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Der Ombudsdienst ist vernetzt
[fr] => le service de médiation est en réseau
[nl] => de ombudsdienst is in een netwerk opgenomen
[en] => the ombudsman service is networked
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[fr] => le service d'ombudsman est en réseau
[nl] => derombudsdienstisnetwerkt
[en] => derombudsdienstisnetworked
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[desc] => Array
(
[de] => Der Ombudsdienst Ostbelgien im Netzwerk: 26 Institutionen (ombudsman.be), Partnerschaften mit IOI, ENO, NEIWA und deutschsprachigen Ombudspersonen. Beschwerden gegen Behörden, Energie oder Verbraucherrechte werden effizient weitergeleitet – für schnelle, unabhängige Lösungen.
[fr] => Le service de médiation de l'Est de la Belgique en réseau : 26 institutions (ombudsman.be), des partenariats avec IOI, ENO, NEIWA et des médiateurs germanophones. Les plaintes contre les autorités, l'énergie ou les droits des consommateurs sont transmises efficacement - pour des solutions rapides et indépendantes.
[nl] => De Ombudsdienst Oost-België in het netwerk: 26 instellingen (ombudsman.be), partnerschappen met IOI, ENO, NEIWA en Duitstalige ombudsdiensten. Klachten tegen overheden, energie of consumentenrechten worden efficiënt doorgestuurd - voor snelle, onafhankelijke oplossingen.
[en] => The Ombudsman Service East Belgium in the network: 26 institutions (ombudsman.be), partnerships with IOI, ENO, NEIWA and German-speaking ombudspersons. Complaints against authorities, energy or consumer rights are forwarded efficiently - for fast, independent solutions.
)
[text] => Array
(
[de] => Netzwerk Ombudsdienst
[fr] => Réseau de services de médiation
[nl] => Netwerk van ombudsdiensten
[en] => Ombudsman service network
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[fr] => réseau
[nl] => netwerk
[en] => network
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[main] => info
[donext] => 1
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[de] => der_ombudsdienst_ist_vernetzt.htm
[fr] => der_ombudsdienst_ist_vernetzt.htm
[nl] => de_ombudsdienst_is_in_een_netwerk_opgenomen.htm
[en] => the_ombudsman_service_is_networked.htm
)
)
[press] => Array
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[typ] => S
[pos] => 69
[noindex] =>
[title] => Array
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[de] => Presse
[fr] => Presse
[nl] => Presse
[en] => Presse
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[page] => Array
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[de] => presse.htm
[fr] => presse.htm
[nl] => presse.htm
[en] => presse.htm
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[news] => Array
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[typ] => S
[pos] => 72
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[title] => Array
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[de] => Veröffentlichungen
[fr] => publications
[nl] => publicaties
[en] => publications
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[desc] => Array
(
[de] => Alle Neuigkeiten des Ombudsdienstes der Deutschsprachigen Gemeinschaft
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[main] => info
[donext] => 1
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[de] => news.htm
[fr] => publications.htm
[nl] => publicaties.htm
[en] => publications.htm
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[archiv] => Array
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[en] => archive
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[de] => Fälle, die von Bürgern an die Ombudsfrau oder Ihren Vorgänger herangetragen wurden.
[fr] => Cas soumis par des citoyens à la médiatrice ou à votre prédécesseur.
[nl] => Zaken die door burgers aan de Ombudsvrouw of haar voorganger zijn voorgelegd.
[en] => Cases brought to the Ombudswoman or her predecessor by citizens.
)
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(
[de] => archiv.htm
[fr] => archives.htm
[nl] => archief.htm
[en] => archive.htm
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[cnf] => Array
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[de] => Kenntnisnahme der Vertraulichkeitsverpflichtung des Beschwerdeführers
[fr] => Prise de connaissance de l'engagement de confidentialité du plaignant
[nl] => Erkenning van de vertrouwelijkheidsverplichting van de klager
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[text] => Array
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[de] => Gemäß Artikel 18.1 des Dekrets zur Schaffung des Amtes einer Ombudsperson müssen Beschwerdeführer Informationen und Dokumente, die sie im Rahmen eines Ombudsverfahrens erhalten haben, vertraulich behandeln.
Alles, was während des Ombudsverfahrens gesagt oder geschrieben wird, ist mit allen Vorbehalten formuliert und unterliegt der Vertraulichkeit. Der Beschwerdeführer verpflichtet sich, nichts in irgendeinem Zusammenhang offenzulegen oder zu melden, insbesondere nicht im Rahmen von bestehenden oder zukünftigen Verfahren, wie Verwaltungsrechtliche-, Gerichts- oder Schiedsverfahren.
Die Behörde und der Ombudsdienst sind durch das Amtsgeheimnis gebunden.
Diese Erklärung berührt jedoch nicht das Recht des Beschwerdeführers in gerichtlichen oder anderen Verfahren Dokumente im Zusammenhang mit dem betreffenden Fall, die während des Ombudsverfahrens ausgetauscht wurden, zu verwenden, wenn
- er diese Dokumente bereits zuvor im Besitz hatte,
- sie aus einer anderen Quelle als dem Ombudsverfahren bezogen hat
- oder wenn diese Dokumente öffentlich zugänglich sind.
Das Recht auf Akteneinsicht aufgrund des Dekrets vom 16. Oktober 1995 über die Öffentlichkeit von Verwaltungsdokumenten bleibt bestehen.
Die Annehmbarkeitserklärung der Prüfung der Beschwerde durch den Ombudsdienst sowie das Resultat des Ombudsverfahrens müssen nicht vertraulich behandelt werden.
)
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[fr] => enquête de satisfaction
[nl] => tevredenheidsonderzoek
[en] => satisfaction survey
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[de] => zufriedenheitsumfrage.htm
[fr] => zufriedenheitsumfrage.htm
[nl] => tevredenheidsonderzoek.htm
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[nl] => meine_akte.htm
[en] => meine_akte.htm
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[en] => dialogue with the Ombudswoman
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[nl] => dialoog_met_de_ombudsvrouw.htm
[en] => dialogue_with_the_ombudswoman.htm
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[en] => Disclaimer
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[nl] => Colofon en juridische informatie van de Ombudsdienst van de Duitstalige Gemeenschap
[en] => Imprint and legal information of the Ombudsman Service of the German-speaking Community
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[nl] => Imprint - Ombudsdienst van de Duitstalige Gemeenschap
[en] => Imprint - Ombudsman Service of the German-speaking Community
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[next] => privacy
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[privacy] => Array
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[typ] => S
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[de] => Datenschutzerklärung der Webseite
[fr] => Déclaration de confidentialité du site web
[nl] => Privacybeleid van de website
[en] => Privacy policy of the website
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[next] => privacyservice
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[de] => privacy.htm
[fr] => privacy.htm
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[en] => privacy_policy_of_the_website.htm
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[de] => Datenschutzerklärung des Dienstes
[fr] => Déclaration de confidentialité du service
[nl] => Privacybeleid van de service
[en] => Privacy policy of the service
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[donext] => 1
[next] => privacythirdparty
[page] => Array
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[de] => privacyservice.htm
[fr] => privacyservice.htm
[nl] => privacybeleid_van_de_service.htm
[en] => privacy_policy_of_the_service.htm
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[privacythirdparty] => Array
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[typ] => S
[pos] => 104
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[de] => Datenschutzerklärung gegenüber Dritten
[fr] => Déclaration de protection des données à l'égard des tiers
[nl] => Privacybeleid tegenover derden
[en] => Privacy policy towards third parties
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[donext] => 1
[next] => accessibility
[page] => Array
(
[de] => privacythirdparty.htm
[fr] => privacythirdparty.htm
[nl] => privacybeleid_tegenover_derden.htm
[en] => privacy_policy_towards_third_parties.htm
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[de] => Erklärung zur Barrierefreiheit
[fr] => déclaration sur l'accessIibilité
[nl] => toegankelijkheidsverklaring
[en] => accessibility statement
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[next] => disclaimer
[page] => Array
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[de] => accessibility.htm
[fr] => accessibility.htm
[nl] => toegankelijkheidsverklaring.htm
[en] => accessibility_statement.htm
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[address] => Array
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[de] => Kontaktadresse
[fr] => Adresse de contact
[nl] => Contactadres
[en] => Contact address
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[page] => Array
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[de] => kontaktadresse.htm
[fr] => adresse_de_contact.htm
[nl] => contactadres.htm
[en] => contact_address.htm
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[de] => Suchen
[fr] => rechercher
[nl] => zoeken
[en] => search
)
[tag] => Array
(
[de] => Suchen auf der Seite
[fr] => Rechercher sur le site
[nl] => Zoeken op de pagina
[en] => Search on the page
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[keyw] => Array
(
[de] => Suchfeld
[fr] => Champ de recherche
[nl] => Zoekveld
[en] => Search field
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[page] => Array
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[de] => suchen.htm
[fr] => rechercher.htm
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[fr] => Contacter le service de médiation
[nl] => Contact met de ombudsdienst
[en] => Contact with the ombudsman service
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[page] => Array
(
[de] => kontakt_mit_dem_ombudsdienst.htm
[fr] => kontakt_mit_dem_ombudsdienst.htm
[nl] => contact_met_de_ombudsdienst.htm
[en] => contact_with_the_ombudsman_service.htm
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[msg] => Array
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[fr] => Votre message au service de médiation
[nl] => Uw bericht aan de Ombudsdienst
[en] => Your message to the ombudsman service
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[page] => Array
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[de] => ihre_nachricht_an_den_ombudsdienst.htm
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[typ] => A
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[de] => Anmeldung zu einer Veranstalltung
[fr] => Inscription à un événement
[nl] => Inschrijving voor een evenement
[en] => Event Registration
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[page] => Array
(
[de] => anmeldung_zu_einer_veranstalltung.htm
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[en] => event_registration.htm
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[1] => Array
(
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[main] =>
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[fr] =>
[nl] =>
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[de_easy] =>
[desc_de] =>
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[add_de] =>
[add_fr] =>
[add_nl] =>
[add_en] =>
[accusative_de] =>
[dative_de] =>
[email] =>
[fldpos] =>
[info] =>
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[logo_prm] =>
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[img_fit] =>
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[wrap_ref] =>
[param] =>
[validate] =>
[unit] =>
[initfnc] =>
[cond] =>
[fill] => fnc
[bool] =>
[webrecfnc] =>
[fillfnc] => cal_nav
[fillprm] =>
[fillvar] =>
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[restyp] =>
[resvar] =>
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[dbsql] =>
[path] =>
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[file] =>
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)
[2] => Array
(
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[timestamp] => 2024-01-16 16:51:23
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[del] =>
[recowner] => cs
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[recserver] =>
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[easy] =>
[note] =>
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[item] =>
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[main] =>
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[var] =>
[vartyp] =>
[varrectyp] =>
[fld] =>
[webset] =>
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[submit] =>
[need] =>
[src] =>
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[webswitch] =>
[webswitchvar] =>
[docver] =>
[keystr] =>
[keycon] =>
[state] =>
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[structsel] =>
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[name] =>
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[param] =>
[validate] =>
[unit] => calendar.php
[initfnc] =>
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[fill] => fnc
[bool] =>
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[fillvar] =>
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[dbsql] =>
[path] =>
[dir] =>
[sdir] =>
[file] =>
[varlst] =>
[fldlst] =>
[jsonld] =>
[jsonfaq] =>
[pexlst] =>
[pexfnc] =>
[annex] =>
[addon] =>
)
[3] => Array
(
[id] => 1211
[timestamp] => 2023-12-02 13:15:46
[recinst] => 2018-11-11 10:39:32
[del] =>
[recowner] => cs
[recgroup] =>
[recuser] => cs
[recserver] =>
[reclast] => 2023-12-02 13:15:46
[typ] => P
[aktiv] => on
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[webset] =>
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[submit] =>
[need] =>
[src] =>
[alias] =>
[back] =>
[breadcrumb] =>
[webswitch] =>
[webswitchvar] =>
[docver] =>
[keystr] =>
[keycon] =>
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[class] =>
[style] =>
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[name] =>
[box] =>
[download] =>
[sidebar] =>
[sidebar_pos] =>
[sidebar_row] =>
[buttonend] =>
[langsel] =>
[fixval] =>
[title_de] =>
[title_fr] =>
[title_nl] =>
[title_en] =>
[de] => rot = Termine
[fr] => rouge = rendez-vous
[nl] => rood = afspraken
[en] => red = appointments
[de_easy] =>
[desc_de] =>
[desc_fr] =>
[desc_nl] =>
[desc_en] =>
[do_desc] =>
[pos_fr] => 0
[pos_nl] => 0
[pos_en] => 0
[tag_de] =>
[tag_fr] =>
[tag_nl] =>
[tag_en] =>
[keyw_de] =>
[keyw_fr] =>
[keyw_nl] =>
[keyw_en] =>
[add_de] =>
[add_fr] =>
[add_nl] =>
[add_en] =>
[accusative_de] =>
[dative_de] =>
[email] =>
[fldpos] =>
[info] =>
[title_fill] =>
[title_prm] =>
[title_layout] =>
[title_format] =>
[title_size] =>
[title_align] =>
[title_end] =>
[title_rich] =>
[title_pos] =>
[text_fill] =>
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[text_layout] => br
[text_format] =>
[text_size] =>
[text_align] =>
[text_break] =>
[text_before] =>
[text_end] =>
[text_rich] =>
[text_pos] =>
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[stext_prm] =>
[stext_layout] =>
[stext_format] =>
[stext_size] =>
[stext_align] =>
[stext_break] =>
[stext_end] =>
[stext_rich] =>
[stext_pos] =>
[add_fill] =>
[add_prm] =>
[add_layout] =>
[add_format] =>
[add_size] =>
[add_align] =>
[add_break] =>
[add_end] =>
[add_rich] =>
[add_pos] =>
[info_fill] =>
[info_prm] =>
[info_layout] =>
[info_format] =>
[info_size] =>
[info_align] =>
[info_pos] =>
[desc_fill] =>
[desc_prm] =>
[desc_layout] =>
[desc_format] =>
[desc_size] =>
[desc_align] =>
[desc_break] =>
[desc_end] =>
[desc_rich] =>
[desc_pos] =>
[tag_fill] =>
[tag_prm] =>
[tag_size] =>
[tag_align] =>
[tag_end] =>
[tag_pos] =>
[dat_fill] =>
[dat_prm] =>
[dat_format] =>
[dat_align] =>
[dat_pos] =>
[logo_fill] =>
[logo_prm] =>
[logo_size] =>
[logo_fit] =>
[logo_end] =>
[logo_pos] =>
[img_fill] =>
[img_prm] =>
[img_format] =>
[img_fit] =>
[img_wrap] =>
[img_size] =>
[img_align] =>
[img_cache] =>
[img_top] => 0
[img_btm] => 0
[img_pos] =>
[reftyp] =>
[refprm] =>
[refdoc] =>
[refarea] =>
[reftxtvar] =>
[refuse] =>
[reforg] =>
[reflang] =>
[wrap_fld] =>
[wrap_fnc] =>
[wrap_ref] =>
[param] =>
[validate] =>
[unit] =>
[initfnc] =>
[cond] =>
[fill] =>
[bool] =>
[webrecfnc] =>
[fillfnc] =>
[fillprm] =>
[fillvar] =>
[resdst] =>
[restyp] =>
[resvar] =>
[resorder] =>
[resadd] =>
[updatefnc] =>
[update_fill] =>
[compressfnc] =>
[subtabcnt] => 0
[subtabref] =>
[db] =>
[dbkeyvar] =>
[dbkey] =>
[dbkeyval] =>
[dbkeytyp] =>
[dbkeysrc] =>
[dbkeyctl] =>
[dbset] =>
[dbquery] =>
[dbsort] =>
[dbhaving] =>
[dbextfld] =>
[dbjoin] =>
[dbvarlst] =>
[dbsql] =>
[path] =>
[dir] =>
[sdir] =>
[file] =>
[varlst] =>
[fldlst] =>
[jsonld] =>
[jsonfaq] =>
[pexlst] =>
[pexfnc] =>
[annex] =>
[addon] =>
)
)
[docposload] =>
[p] => Array
(
)
[title] => kalender
[htitle] => kalender
[form] => Array
(
[check] => Array
(
[empty] => 1
)
)
[ver] => def
[menu] => Array
(
[main] => Array
(
[0] => Array
(
[item] => home
)
[1] => Array
(
[item] => complaint
[no_next] => 1
)
[2] => Array
(
[item] => hint
)
[3] => Array
(
[item] => info
[sub] => Array
(
[0] => Array
(
[item] => about
)
[1] => Array
(
[item] => video
)
[2] => Array
(
[item] => infopro
)
[3] => Array
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(
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(
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[item] => rapport
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[14] => Array
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[item] => rules
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[15] => Array
(
[item] => law
)
[16] => Array
(
[item] => network
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[17] => Array
(
[item] => news
)
)
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[item] => search
)
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[2] => about
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[0] => Array
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App: / Array
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[webframe] => 1
[author] => Marlene Hardt
[dat] => 2024-11-04 15:42:20
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[fr] => L'ombudsman de la Communauté germanophone traite les plaintes concernant le fonctionnement d'une administration ou d'une institution.
[nl] => De Ombudsvrouw van de Duitstalige Gemeenschap behandelt klachten over de werking van een administratie of een organisatie.
[en] => The Ombudswoman of the German-speaking Community deals with complaints about the functioning of an administration or an institution.
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[fr] => Ombudsfrau Marlene Hardt
[nl] => Ombudsfrau Marlene Hardt
[en] => Ombudsfrau Marlene Hardt
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[fr] => Mission, Parlement, Médiateur
[nl] => Verantwoordelijkheden, Parlement, Ombudsman
[en] => Responsibilities, Parliament, Ombudsman
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[typ] => S
[pos] => 20
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[title] => Array
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[de] => Beschwerde einreichen
[fr] => déposer une plainte
[nl] => een klacht indienen
[en] => submit a complaint
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[tag] => Array
(
[de] => Beschwerde
[fr] => deposer une plainte
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[desc] => Array
(
[de] => Die Ombudsfrau kann zwischen dem Bürger und der Verwaltungsbehörde vermitteln und zeigt alternative Möglichkeit zur Lösung von Konflikten auf.
[fr] => Le médiateur peut jouer le rôle de médiateur entre le citoyen et l'autorité administrative et propose une autre façon de résoudre les conflits.
[nl] => De ombudsvrouw kan bemiddelen tussen de burger en de administratieve overheid en alternatieve manieren aandragen om conflicten op te lossen.
[en] => The ombudswoman can mediate between the citizen and the administrative authority and point out alternative ways of resolving conflicts.
)
[keyw] => Array
(
[de] => Telefon, Brief, Email
[fr] => Téléphone, courrier, e-mail
[nl] => Telefoon, brief, e-mail
[en] => Phone, letter, email
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[annex] => Array
(
[title] => further
[tab] => Array
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[0] => infocenter
[1] => complaints
[2] => database
[3] => suggestion
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[fr] => deposer_une_plainte.htm
[nl] => een_klacht_indienen.htm
[en] => submit_a_complaint.htm
)
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[form] => Array
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[typ] => S
[pos] => 22
[prior] => 9
[noindex] => on
[title] => Array
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[de] => Beschwerdeformular
[fr] => formulaire de plainte
[nl] => klachtenformulier
[en] => complaint form
)
[desc] => Array
(
[de] => Ihre Beschwerde an die Ombudsfrau der Deutschsprachigen Gemeinschaft Belgiens
[fr] => Votre plainte à l'ombudsman de la Communauté germanophone de Belgique
[nl] => Uw klacht bij de Ombudsvrouw van de Duitstalige Gemeenschap van België
[en] => Your complaint to the Ombudswoman of the German-speaking Community of Belgium
)
[keyw] => Array
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[de] => beschwerdeformular
[fr] => formulaire de plainte
[nl] => Klachtenformulier
[en] => complaint form
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[fr] => formulaire_de_plainte.htm
[nl] => klachtenformulier.htm
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)
)
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[noindex] =>
[title] => Array
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[fr] => procédure de traitement de la plainte
[nl] => klachtenroute
[en] => complaint path
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[tag] => Array
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[fr] => procedure
)
[keyw] => Array
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[de] => Beschwerdeweg
[fr] => Voie de recours
[nl] => Klachtenprocedure
[en] => Complaints procedure
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[fr] => procedure.htm
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[hint] => Array
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[typ] => S
[pos] => 31
[prior] => 9
[noindex] =>
[title] => Array
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[fr] => soumettre une alerte
[nl] => melding indienen
[en] => submit hint
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(
[de] => Hinweis
[fr] => lanceur alerte
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[desc] => Array
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[fr] => Signaler une infraction @dative@ à la médiatrice de la Communauté germanophone
[nl] => Meld een overtreding @dative@ aan de Ombudsvrouw van de Duitstalige Gemeenschap
[en] => Report a violation @dative@ to the Ombudswoman of the German-speaking Community
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[fr] => lanceur d'alerte @dtitle@
[nl] => klokkenluider @dtitle@
[en] => whistleblower @dtitle@
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[fr] => Whistleblower
[nl] => Whistleblower
[en] => Whistleblower
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[info] => Array
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[typ] => S
[pos] => 40
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[noindex] =>
[title] => Array
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[de] => Informationen
[fr] => informations
[nl] => informaties
[en] => learn more
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[page] => Array
(
[de] => informationen.htm
[fr] => informations.htm
[nl] => informaties.htm
[en] => learn_more.htm
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[about] => Array
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[typ] => S
[pos] => 41
[prior] => 9
[noindex] =>
[title] => Array
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[fr] => la Médiatrisse
[nl] => de ombudsman
[en] => the ombudsperson
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[tag] => Array
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[fr] => la mediatrice
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[desc] => Array
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[fr] => A propos de la fonction de médiateur de la Communauté germanophone de Belgique
[nl] => Over de Ombudsdienst van de Duitstalige Gemeenschap van België
[en] => About the Office of the Ombudswoman of the German-speaking Community of Belgium
)
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[fr] => Médiateur, médiateur, ombudsman
[nl] => Bemiddelaar, Ombudsman, Ombudsman
[en] => Mediator, Ombudsman, Ombudsman
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[nl] => de_ombudsman.htm
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[title] => Array
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[de] => Vorstellung
[fr] => présentation
[nl] => voorstelling
[en] => presentation
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[text] => Array
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[de] => Vorstellung der Ombudsfrau Marlene Hardt
[fr] => Présentation de l'ombudsman Marlene Hardt
[nl] => Introductie van de ombudsvrouw Marlene Hardt
[en] => Introduction of the ombudswoman Marlene Hardt
)
[main] => info
[donext] => 1
[page] => Array
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[fr] => vorstellung.htm
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[faq] => Array
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[typ] => S
[pos] => 43
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[noindex] =>
[title] => Array
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[fr] => Foire aux questions
[nl] => Veelgestelde vragen
[en] => Frequently Asked Questions
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[fr] => foire_aux_questions.htm
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[fr] => informations pour les dénonciateurs
[nl] => informatie voor klokkenluiders
[en] => information for whistleblowers
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[fr] => Info lanceurs alerte
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[nl] => taalwetgeving
[en] => the use of languages
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[fr] => Utilisation des langues en Belgique
[nl] => Taalgebruik in België
[en] => Language use in Belgium
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[de] => gesetzliche Regelungen über den Sprachengebrauch
[fr] => les dispositions légales sur l'utilisation des langues
[nl] => Wettelijke regels voor het gebruik van talen
[en] => Legal regulations on the use of languages
)
[keyw] => Array
(
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[fr] => Allemand, Français, Néerlandais, Minoritaire
[nl] => Duits, Frans, Nederlands, Minderheid
[en] => German, French, Dutch, Minority
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[fr] => emploi_des_langues.htm
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[typ] => S
[pos] => 51
[prior] => 7
[noindex] =>
[title] => Array
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[fr] => gestion des plaintes
[nl] => klachtenbeheer
[en] => complaint management
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[text] => Array
(
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[fr] => Gestion des plaintes dans la Communauté germanophone
[nl] => Klachtenmanagement in de Duitstalige Gemeenschap
[en] => Complaints management in the German-speaking Community
)
[main] => info
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[fr] => gestion_des_plaintes.htm
[nl] => klachtenbeheer.htm
[en] => complaint_management.htm
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[typ] => S
[pos] => 52
[prior] => 9
[noindex] =>
[title] => Array
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[fr] => normes des médiateurs
[nl] => ombudsnormen
[en] => ombuds standards
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[tag] => Array
(
[fr] => normes des mediateurs
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[desc] => Array
(
[de] => Die Normen der guten Verwaltungspraxis in der Deutschsprachigen Gemeinschaft Belgiens
[fr] => Les normes de bonne conduite administrative dans la Communauté germanophone de Belgique
[nl] => De normen van goed administratief gedrag in de Duitstalige Gemeenschap van België
[en] => The standards of good administration in the German-speaking Community of Belgium
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[main] => info
[donext] => 1
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(
[de] => ombudsnormen.htm
[fr] => normes_des_mediateurs.htm
[nl] => ombudsnormen.htm
[en] => ombuds_standards.htm
)
)
[cal] => Array
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[typ] => S
[pos] => 53
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Kalender des Ombudsdienstes
[fr] => calendrier
[nl] => kalender
[en] => calendar
)
[main] => info
[page] => Array
(
[de] => kalender_des_ombudsdienstes.htm
[fr] => calendrier.htm
[nl] => kalender.htm
[en] => calendar.htm
)
)
[appeal] => Array
(
[typ] => S
[pos] => 54
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Beschwerdemöglichkeiten
[fr] => possibilités de réclamation
[nl] => klachtmogelijkheden
[en] => complaint options
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[desc] => Array
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[de] => Beschwerdemöglichkeiten - Ombudsdienst Ostbelgien: Übersicht über Kontaktinformationen zu Ministerien, Gemeinden, Schulen und Einrichtungen
[fr] => Possibilités de plainte - Service de médiation des Cantons de l'Est : Aperçu des coordonnées des ministères, communes, écoles et institutions
[nl] => Klachten - Ombudsdienst Ostbelgien: Overzicht van contactgegevens van ministeries, gemeenten, scholen en instellingen
[en] => Complaints - Ombudsdienst Ostbelgien: Overview of contact information for ministries, municipalities, schools and institutions
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[main] => Info
[varlst] => Array
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[0] => idx
[1] => hintlink|string,prm|fnc:hintlink
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[page] => Array
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[fr] => appeal.htm
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[objection] => Array
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[prior] => 7
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[title] => Array
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[fr] => possibilités d'opposition
[nl] => bezwaarmogelijkheden
[en] => objection options
)
[text] => Array
(
[de] => Einspruchskammern
[fr] => Chambres de recours
[nl] => Kamers van beroep
[en] => Boards of Appeal
)
[main] => info
[donext] => 1
[page] => Array
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[de] => einspruchskammern.htm
[fr] => chambres_de_recours.htm
[nl] => bezwaarmogelijkheden.htm
[en] => objection_options.htm
)
)
[consulting] => Array
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[pos] => 56
[prior] => 9
[noindex] =>
[title] => Array
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[de] => Andere Beratungsangebote
[fr] => autres services de conseil
[nl] => andere begeleidingsdiensten
[en] => other counselling services
)
[main] => info
[donext] => 1
[page] => Array
(
[de] => andere_beratungsangebote.htm
[fr] => autres_services_de_conseil.htm
[nl] => andere_begeleidingsdiensten.htm
[en] => other_counselling_services.htm
)
)
[link] => Array
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[typ] => S
[pos] => 57
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Adressen
[fr] => liens
[nl] => links
[en] => links
)
[desc] => Array
(
[de] => Wichtige Adressen, Telefonnummern und Webseiten von Verwaltungen und Institutionen in der Deutschsprachigen Gemeinschaft Belgiens
[fr] => Les adresses importantes, les numéros de téléphone et les sites internet des administrations et des institutions de la Communauté germanophone de Belgique
[nl] => Belangrijke adressen, telefoonnummer en websites van administraties en instellingen in de Duitstalige Gemeenschap van België
[en] => Important addresses, telephone number and websites of administrations and institutions in the German-speaking Community of Belgium
)
[text] => Array
(
[de] => Adressen in der DG
[fr] => adresses de la Communauté germanophone
[nl] => adressen van de Duitstalige Gemeenschap
[en] => addresses of the German-speaking Community
)
[main] => info
[donext] => 1
[page] => Array
(
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[fr] => liens.htm
[nl] => links.htm
[en] => links.htm
)
)
[service] => Array
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[typ] => S
[pos] => 58
[prior] => 9
[noindex] =>
[title] => Array
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[fr] => services + compétences
[nl] => diensten + competenties
[en] => services + competencies
)
[tag] => Array
(
[de] => Dienstleistungen
[fr] => Services
[nl] => diensten
[en] => Services
)
[desc] => Array
(
[de] => Wichtige Dienstleitungen von Verwaltungen und Institutionen in der Deutschsprachigen Gemeinschaft Belgiens
[fr] => Principaux services des administrations et institutions de la Communauté germanophone de Belgique
[nl] => Belangrijke diensten van administraties en instellingen in de Duitstalige Gemeenschap van België
[en] => Important services of administrations and institutions in the German-speaking Community of Belgium
)
[main] => info
[donext] => 1
[varlst] => Array
(
[0] => id
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[page] => Array
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[de] => dienstleistungen.htm
[fr] => services.htm
[nl] => diensten.htm
[en] => services.htm
)
)
[pub] => Array
(
[typ] => S
[pos] => 62
[prior] => 6
[noindex] =>
[title] => Array
(
[de] => Infomaterial
[fr] => de plus amples informations
[nl] => verdere informatie
[en] => further information
)
[main] => info
[donext] => 1
[page] => Array
(
[de] => infomaterial.htm
[fr] => de_plus_amples_informations.htm
[nl] => verdere_informatie.htm
[en] => further_information.htm
)
)
[rapport] => Array
(
[typ] => S
[pos] => 63
[prior] => 9
[noindex] =>
[title] => Array
(
[de] => Jahresberichte
[fr] => rapports annuels
[nl] => jaarverslagen
[en] => annual reports
)
[main] => info
[donext] => 1
[page] => Array
(
[de] => jahresberichte.htm
[fr] => rapports_annuels.htm
[nl] => jaarverslagen.htm
[en] => annual_reports.htm
)
)
[dekret] => Array
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[typ] => S
[pos] => 64
[prior] => 9
[noindex] => on
[title] => Array
(
[de] => Dekret
[fr] => décret
[nl] => decreet
[en] => decree
)
[desc] => Array
(
[de] => Dekret der Deutschsprachige Gemeinschaft zur Schaffung des Amtes eines Ombudsmanns.
)
[keyw] => Array
(
[de] => décret
)
[main] => info
[page] => Array
(
[de] => dekret.htm
[fr] => dekret.htm
[nl] => decreet.htm
[en] => decree.htm
)
)
[inspection] => Array
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[typ] => S
[pos] => 64
[prior] => 7
[noindex] =>
[title] => Array
(
[de] => Beschwerde über den Ombudsdienst
[fr] => Plainte concernant le service de médiation
[nl] => Klachten over de ombudsdienst
[en] => Complaints about the ombudsman service
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[tag] => Array
(
[de] => Dienstbeschwerde
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[page] => Array
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[fr] => inspection.htm
[nl] => klachten_over_de_ombudsdienst.htm
[en] => complaints_about_the_ombudsman_service.htm
)
)
[rules] => Array
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[typ] => S
[pos] => 65
[noindex] =>
[title] => Array
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[de] => Geschäftsordnung
[fr] => règlement intérieur
[nl] => reglement van orde
[en] => rules of procedure
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[main] => info
[page] => Array
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[de] => rules.htm
[fr] => rules.htm
[nl] => reglement_van_orde.htm
[en] => rules_of_procedure.htm
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)
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[typ] => S
[pos] => 67
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[title] => Array
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[de] => Gesetzestexte und Rechtsdokumente
[fr] => Textes de loi et documents juridiques
[nl] => Juridische teksten en documenten
[en] => Legal texts and documents
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[desc] => Array
(
[de] => Auflistung von wichtigen amtlichen Texten der Arbeit der Ombudsfrau in der deutschsprachigen Gemeinschaft Belgiens
[fr] => Liste des principaux textes officiels relatifs au travail de l'ombudsman en Communauté germanophone de Belgique
[nl] => Lijst van belangrijke officiële teksten met betrekking tot het werk van de Ombudsvrouw in de Duitstalige Gemeenschap van België
[en] => List of important official texts relating to the work of the Ombudswoman in the German-speaking Community of Belgium
)
[text] => Array
(
[de] => Gesetztestexte der Deutschprachige Gemeinschaft
[fr] => Textes législatifs de la Communauté germanophone
[nl] => Wettelijke teksten van de Duitstalige Gemeenschap
[en] => Legal texts of the German-speaking Community
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[main] => info
[donext] => 1
[page] => Array
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[fr] => textes_de_loi_et_documents_juridiques.htm
[nl] => juridische_teksten_en_documenten.htm
[en] => legal_texts_and_documents.htm
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[noindex] =>
[title] => Array
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[de] => Der Ombudsdienst ist vernetzt
[fr] => le service de médiation est en réseau
[nl] => de ombudsdienst is in een netwerk opgenomen
[en] => the ombudsman service is networked
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[de] => derombudsdienstistvernetzt
[fr] => le service d'ombudsman est en réseau
[nl] => derombudsdienstisnetwerkt
[en] => derombudsdienstisnetworked
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(
[de] => Der Ombudsdienst Ostbelgien im Netzwerk: 26 Institutionen (ombudsman.be), Partnerschaften mit IOI, ENO, NEIWA und deutschsprachigen Ombudspersonen. Beschwerden gegen Behörden, Energie oder Verbraucherrechte werden effizient weitergeleitet – für schnelle, unabhängige Lösungen.
[fr] => Le service de médiation de l'Est de la Belgique en réseau : 26 institutions (ombudsman.be), des partenariats avec IOI, ENO, NEIWA et des médiateurs germanophones. Les plaintes contre les autorités, l'énergie ou les droits des consommateurs sont transmises efficacement - pour des solutions rapides et indépendantes.
[nl] => De Ombudsdienst Oost-België in het netwerk: 26 instellingen (ombudsman.be), partnerschappen met IOI, ENO, NEIWA en Duitstalige ombudsdiensten. Klachten tegen overheden, energie of consumentenrechten worden efficiënt doorgestuurd - voor snelle, onafhankelijke oplossingen.
[en] => The Ombudsman Service East Belgium in the network: 26 institutions (ombudsman.be), partnerships with IOI, ENO, NEIWA and German-speaking ombudspersons. Complaints against authorities, energy or consumer rights are forwarded efficiently - for fast, independent solutions.
)
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[fr] => Réseau de services de médiation
[nl] => Netwerk van ombudsdiensten
[en] => Ombudsman service network
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[fr] => réseau
[nl] => netwerk
[en] => network
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[main] => info
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[fr] => der_ombudsdienst_ist_vernetzt.htm
[nl] => de_ombudsdienst_is_in_een_netwerk_opgenomen.htm
[en] => the_ombudsman_service_is_networked.htm
)
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[press] => Array
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[de] => Presse
[fr] => Presse
[nl] => Presse
[en] => Presse
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[page] => Array
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[de] => presse.htm
[fr] => presse.htm
[nl] => presse.htm
[en] => presse.htm
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[news] => Array
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[typ] => S
[pos] => 72
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[title] => Array
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[de] => Veröffentlichungen
[fr] => publications
[nl] => publicaties
[en] => publications
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[desc] => Array
(
[de] => Alle Neuigkeiten des Ombudsdienstes der Deutschsprachigen Gemeinschaft
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[main] => info
[donext] => 1
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[de] => news.htm
[fr] => publications.htm
[nl] => publicaties.htm
[en] => publications.htm
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[archiv] => Array
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[fr] => Cas soumis par des citoyens à la médiatrice ou à votre prédécesseur.
[nl] => Zaken die door burgers aan de Ombudsvrouw of haar voorganger zijn voorgelegd.
[en] => Cases brought to the Ombudswoman or her predecessor by citizens.
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[fr] => archives.htm
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[en] => archive.htm
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[de] => Kenntnisnahme der Vertraulichkeitsverpflichtung des Beschwerdeführers
[fr] => Prise de connaissance de l'engagement de confidentialité du plaignant
[nl] => Erkenning van de vertrouwelijkheidsverplichting van de klager
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[de] => Gemäß Artikel 18.1 des Dekrets zur Schaffung des Amtes einer Ombudsperson müssen Beschwerdeführer Informationen und Dokumente, die sie im Rahmen eines Ombudsverfahrens erhalten haben, vertraulich behandeln.
Alles, was während des Ombudsverfahrens gesagt oder geschrieben wird, ist mit allen Vorbehalten formuliert und unterliegt der Vertraulichkeit. Der Beschwerdeführer verpflichtet sich, nichts in irgendeinem Zusammenhang offenzulegen oder zu melden, insbesondere nicht im Rahmen von bestehenden oder zukünftigen Verfahren, wie Verwaltungsrechtliche-, Gerichts- oder Schiedsverfahren.
Die Behörde und der Ombudsdienst sind durch das Amtsgeheimnis gebunden.
Diese Erklärung berührt jedoch nicht das Recht des Beschwerdeführers in gerichtlichen oder anderen Verfahren Dokumente im Zusammenhang mit dem betreffenden Fall, die während des Ombudsverfahrens ausgetauscht wurden, zu verwenden, wenn
- er diese Dokumente bereits zuvor im Besitz hatte,
- sie aus einer anderen Quelle als dem Ombudsverfahren bezogen hat
- oder wenn diese Dokumente öffentlich zugänglich sind.
Das Recht auf Akteneinsicht aufgrund des Dekrets vom 16. Oktober 1995 über die Öffentlichkeit von Verwaltungsdokumenten bleibt bestehen.
Die Annehmbarkeitserklärung der Prüfung der Beschwerde durch den Ombudsdienst sowie das Resultat des Ombudsverfahrens müssen nicht vertraulich behandelt werden.
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[fr] => enquête de satisfaction
[nl] => tevredenheidsonderzoek
[en] => satisfaction survey
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[fr] => zufriedenheitsumfrage.htm
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[en] => dialogue with the Ombudswoman
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[nl] => Colofon en juridische informatie van de Ombudsdienst van de Duitstalige Gemeenschap
[en] => Imprint and legal information of the Ombudsman Service of the German-speaking Community
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[en] => Imprint - Ombudsman Service of the German-speaking Community
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[next] => privacy
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[privacy] => Array
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[de] => Datenschutzerklärung der Webseite
[fr] => Déclaration de confidentialité du site web
[nl] => Privacybeleid van de website
[en] => Privacy policy of the website
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[next] => privacyservice
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[de] => privacy.htm
[fr] => privacy.htm
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[de] => Datenschutzerklärung des Dienstes
[fr] => Déclaration de confidentialité du service
[nl] => Privacybeleid van de service
[en] => Privacy policy of the service
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[donext] => 1
[next] => privacythirdparty
[page] => Array
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[de] => privacyservice.htm
[fr] => privacyservice.htm
[nl] => privacybeleid_van_de_service.htm
[en] => privacy_policy_of_the_service.htm
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[typ] => S
[pos] => 104
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[de] => Datenschutzerklärung gegenüber Dritten
[fr] => Déclaration de protection des données à l'égard des tiers
[nl] => Privacybeleid tegenover derden
[en] => Privacy policy towards third parties
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[donext] => 1
[next] => accessibility
[page] => Array
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[de] => privacythirdparty.htm
[fr] => privacythirdparty.htm
[nl] => privacybeleid_tegenover_derden.htm
[en] => privacy_policy_towards_third_parties.htm
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[de] => Erklärung zur Barrierefreiheit
[fr] => déclaration sur l'accessIibilité
[nl] => toegankelijkheidsverklaring
[en] => accessibility statement
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[next] => disclaimer
[page] => Array
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[de] => accessibility.htm
[fr] => accessibility.htm
[nl] => toegankelijkheidsverklaring.htm
[en] => accessibility_statement.htm
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[de] => Kontaktadresse
[fr] => Adresse de contact
[nl] => Contactadres
[en] => Contact address
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[de] => kontaktadresse.htm
[fr] => adresse_de_contact.htm
[nl] => contactadres.htm
[en] => contact_address.htm
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[pos] => 110
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[de] => Suchen
[fr] => rechercher
[nl] => zoeken
[en] => search
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[tag] => Array
(
[de] => Suchen auf der Seite
[fr] => Rechercher sur le site
[nl] => Zoeken op de pagina
[en] => Search on the page
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[keyw] => Array
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[de] => Suchfeld
[fr] => Champ de recherche
[nl] => Zoekveld
[en] => Search field
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[page] => Array
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[fr] => Contacter le service de médiation
[nl] => Contact met de ombudsdienst
[en] => Contact with the ombudsman service
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[de] => kontakt_mit_dem_ombudsdienst.htm
[fr] => kontakt_mit_dem_ombudsdienst.htm
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[fr] => Votre message au service de médiation
[nl] => Uw bericht aan de Ombudsdienst
[en] => Your message to the ombudsman service
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[de] => Anmeldung zu einer Veranstalltung
[fr] => Inscription à un événement
[nl] => Inschrijving voor een evenement
[en] => Event Registration
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[page] => Array
(
[de] => anmeldung_zu_einer_veranstalltung.htm
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[en] => event_registration.htm
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[dbsql] =>
[path] =>
[dir] =>
[sdir] =>
[file] =>
[varlst] =>
[fldlst] =>
[jsonld] =>
[jsonfaq] =>
[pexlst] =>
[pexfnc] =>
[annex] =>
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)
[1] => Array
(
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[timestamp] => 2023-03-24 12:55:59
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[item] =>
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[condat] =>
[updat] => 2019-07-18 16:00:34
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[main] =>
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[menu] =>
[donext] =>
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[formlevel] =>
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[submit] =>
[need] =>
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[webswitchvar] =>
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[state] =>
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[output] =>
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[padding] =>
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[name] =>
[box] =>
[download] =>
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[buttonend] =>
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[title_de] =>
[title_fr] =>
[title_nl] =>
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[de] =>
[fr] =>
[nl] =>
[en] =>
[de_easy] =>
[desc_de] =>
[desc_fr] =>
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[do_desc] =>
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[pos_nl] => 0
[pos_en] => 0
[tag_de] =>
[tag_fr] =>
[tag_nl] =>
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[keyw_de] =>
[keyw_fr] =>
[keyw_nl] =>
[keyw_en] =>
[add_de] =>
[add_fr] =>
[add_nl] =>
[add_en] =>
[accusative_de] =>
[dative_de] =>
[email] =>
[fldpos] =>
[info] =>
[title_fill] =>
[title_prm] =>
[title_layout] =>
[title_format] =>
[title_size] =>
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[tag_fill] =>
[tag_prm] =>
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[dat_pos] =>
[logo_fill] =>
[logo_prm] =>
[logo_size] =>
[logo_fit] =>
[logo_end] =>
[logo_pos] =>
[img_fill] =>
[img_prm] =>
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[img_fit] =>
[img_wrap] =>
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[img_btm] => 0
[img_pos] =>
[reftyp] =>
[refprm] =>
[refdoc] =>
[refarea] =>
[reftxtvar] =>
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[reflang] =>
[wrap_fld] =>
[wrap_fnc] =>
[wrap_ref] =>
[param] =>
[validate] =>
[unit] =>
[initfnc] =>
[cond] =>
[fill] => fnc
[bool] =>
[webrecfnc] =>
[fillfnc] => cal_nav
[fillprm] =>
[fillvar] =>
[resdst] => html
[restyp] =>
[resvar] =>
[resorder] =>
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[update_fill] =>
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[dbextfld] =>
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[dbvarlst] =>
[dbsql] =>
[path] =>
[dir] =>
[sdir] =>
[file] =>
[varlst] =>
[fldlst] =>
[jsonld] =>
[jsonfaq] =>
[pexlst] =>
[pexfnc] =>
[annex] =>
[addon] =>
)
[2] => Array
(
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[timestamp] => 2024-01-16 16:51:23
[recinst] => 2018-11-13 06:30:26
[del] =>
[recowner] => cs
[recgroup] =>
[recuser] => cs
[recserver] =>
[reclast] => 2024-01-16 16:51:23
[typ] => P
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[web] =>
[limited] =>
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[corr] =>
[hideaccess] =>
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[view] =>
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[grp] =>
[access] =>
[dopdf] =>
[easy] =>
[note] =>
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[colnewline] =>
[block] =>
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[item] =>
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[tdat] =>
[dat] =>
[condat] =>
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[wrkdat] =>
[main] =>
[waitdat] =>
[menu] =>
[donext] =>
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[formout] =>
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[formdb] =>
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[formtext] =>
[formemail] =>
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[formspamhours] => 0
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[next] =>
[var] =>
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[varrectyp] =>
[fld] =>
[webset] =>
[gblvar] =>
[submit] =>
[need] =>
[src] =>
[alias] =>
[back] =>
[breadcrumb] =>
[webswitch] =>
[webswitchvar] =>
[docver] =>
[keystr] =>
[keycon] =>
[state] =>
[source] =>
[struct] => html
[structsel] =>
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[output] =>
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[class] =>
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[name] =>
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[download] =>
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[langsel] =>
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[title_de] =>
[title_fr] =>
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[de] =>
[fr] =>
[nl] =>
[en] =>
[de_easy] =>
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[add_fr] =>
[add_nl] =>
[add_en] =>
[accusative_de] =>
[dative_de] =>
[email] =>
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[info] =>
[title_fill] =>
[title_prm] =>
[title_layout] =>
[title_format] =>
[title_size] =>
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[tag_prm] =>
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[dat_prm] =>
[dat_format] =>
[dat_align] =>
[dat_pos] =>
[logo_fill] =>
[logo_prm] =>
[logo_size] =>
[logo_fit] =>
[logo_end] =>
[logo_pos] =>
[img_fill] =>
[img_prm] =>
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[img_fit] =>
[img_wrap] =>
[img_size] =>
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[img_top] => 0
[img_btm] => 0
[img_pos] =>
[reftyp] =>
[refprm] =>
[refdoc] =>
[refarea] =>
[reftxtvar] =>
[refuse] =>
[reforg] =>
[reflang] =>
[wrap_fld] =>
[wrap_fnc] =>
[wrap_ref] =>
[param] =>
[validate] =>
[unit] => calendar.php
[initfnc] =>
[cond] =>
[fill] => fnc
[bool] =>
[webrecfnc] =>
[fillfnc] => cal_show
[fillprm] => w
[fillvar] =>
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[restyp] =>
[resvar] =>
[resorder] =>
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[dbkey] =>
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[dbsort] =>
[dbhaving] =>
[dbextfld] =>
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[dbvarlst] =>
[dbsql] =>
[path] =>
[dir] =>
[sdir] =>
[file] =>
[varlst] =>
[fldlst] =>
[jsonld] =>
[jsonfaq] =>
[pexlst] =>
[pexfnc] =>
[annex] =>
[addon] =>
)
[3] => Array
(
[id] => 1211
[timestamp] => 2023-12-02 13:15:46
[recinst] => 2018-11-11 10:39:32
[del] =>
[recowner] => cs
[recgroup] =>
[recuser] => cs
[recserver] =>
[reclast] => 2023-12-02 13:15:46
[typ] => P
[aktiv] => on
[hide] =>
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[noprint] =>
[web] =>
[limited] =>
[aloud] =>
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[block] =>
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[item] =>
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[wrkdat] =>
[main] =>
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[menu] =>
[donext] =>
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[formsecure] =>
[formspamhours] => 0
[formspamfld] =>
[formspamcntfld] =>
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[formlevel] =>
[formlog] =>
[formsuccess] =>
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[var] =>
[vartyp] =>
[varrectyp] =>
[fld] =>
[webset] =>
[gblvar] =>
[submit] =>
[need] =>
[src] =>
[alias] =>
[back] =>
[breadcrumb] =>
[webswitch] =>
[webswitchvar] =>
[docver] =>
[keystr] =>
[keycon] =>
[state] =>
[source] =>
[struct] =>
[structsel] =>
[structprm] =>
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[padding] =>
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[bpcolor] =>
[linebreak] => on
[class] =>
[style] =>
[htmid] =>
[name] =>
[box] =>
[download] =>
[sidebar] =>
[sidebar_pos] =>
[sidebar_row] =>
[buttonend] =>
[langsel] =>
[fixval] =>
[title_de] =>
[title_fr] =>
[title_nl] =>
[title_en] =>
[de] => rot = Termine
[fr] => rouge = rendez-vous
[nl] => rood = afspraken
[en] => red = appointments
[de_easy] =>
[desc_de] =>
[desc_fr] =>
[desc_nl] =>
[desc_en] =>
[do_desc] =>
[pos_fr] => 0
[pos_nl] => 0
[pos_en] => 0
[tag_de] =>
[tag_fr] =>
[tag_nl] =>
[tag_en] =>
[keyw_de] =>
[keyw_fr] =>
[keyw_nl] =>
[keyw_en] =>
[add_de] =>
[add_fr] =>
[add_nl] =>
[add_en] =>
[accusative_de] =>
[dative_de] =>
[email] =>
[fldpos] =>
[info] =>
[title_fill] =>
[title_prm] =>
[title_layout] =>
[title_format] =>
[title_size] =>
[title_align] =>
[title_end] =>
[title_rich] =>
[title_pos] =>
[text_fill] =>
[text_prm] =>
[text_layout] => br
[text_format] =>
[text_size] =>
[text_align] =>
[text_break] =>
[text_before] =>
[text_end] =>
[text_rich] =>
[text_pos] =>
[stext_fill] =>
[stext_prm] =>
[stext_layout] =>
[stext_format] =>
[stext_size] =>
[stext_align] =>
[stext_break] =>
[stext_end] =>
[stext_rich] =>
[stext_pos] =>
[add_fill] =>
[add_prm] =>
[add_layout] =>
[add_format] =>
[add_size] =>
[add_align] =>
[add_break] =>
[add_end] =>
[add_rich] =>
[add_pos] =>
[info_fill] =>
[info_prm] =>
[info_layout] =>
[info_format] =>
[info_size] =>
[info_align] =>
[info_pos] =>
[desc_fill] =>
[desc_prm] =>
[desc_layout] =>
[desc_format] =>
[desc_size] =>
[desc_align] =>
[desc_break] =>
[desc_end] =>
[desc_rich] =>
[desc_pos] =>
[tag_fill] =>
[tag_prm] =>
[tag_size] =>
[tag_align] =>
[tag_end] =>
[tag_pos] =>
[dat_fill] =>
[dat_prm] =>
[dat_format] =>
[dat_align] =>
[dat_pos] =>
[logo_fill] =>
[logo_prm] =>
[logo_size] =>
[logo_fit] =>
[logo_end] =>
[logo_pos] =>
[img_fill] =>
[img_prm] =>
[img_format] =>
[img_fit] =>
[img_wrap] =>
[img_size] =>
[img_align] =>
[img_cache] =>
[img_top] => 0
[img_btm] => 0
[img_pos] =>
[reftyp] =>
[refprm] =>
[refdoc] =>
[refarea] =>
[reftxtvar] =>
[refuse] =>
[reforg] =>
[reflang] =>
[wrap_fld] =>
[wrap_fnc] =>
[wrap_ref] =>
[param] =>
[validate] =>
[unit] =>
[initfnc] =>
[cond] =>
[fill] =>
[bool] =>
[webrecfnc] =>
[fillfnc] =>
[fillprm] =>
[fillvar] =>
[resdst] =>
[restyp] =>
[resvar] =>
[resorder] =>
[resadd] =>
[updatefnc] =>
[update_fill] =>
[compressfnc] =>
[subtabcnt] => 0
[subtabref] =>
[db] =>
[dbkeyvar] =>
[dbkey] =>
[dbkeyval] =>
[dbkeytyp] =>
[dbkeysrc] =>
[dbkeyctl] =>
[dbset] =>
[dbquery] =>
[dbsort] =>
[dbhaving] =>
[dbextfld] =>
[dbjoin] =>
[dbvarlst] =>
[dbsql] =>
[path] =>
[dir] =>
[sdir] =>
[file] =>
[varlst] =>
[fldlst] =>
[jsonld] =>
[jsonfaq] =>
[pexlst] =>
[pexfnc] =>
[annex] =>
[addon] =>
)
)
[docposload] =>
[p] => Array
(
)
[title] => kalender
[htitle] => kalender
[form] => Array
(
[check] => Array
(
[empty] => 1
)
)
[ver] => def
[menu] => Array
(
[main] => Array
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App: / Array
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[author] => Marlene Hardt
[dat] => 2024-11-04 15:42:20
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[fr] => L'ombudsman de la Communauté germanophone traite les plaintes concernant le fonctionnement d'une administration ou d'une institution.
[nl] => De Ombudsvrouw van de Duitstalige Gemeenschap behandelt klachten over de werking van een administratie of een organisatie.
[en] => The Ombudswoman of the German-speaking Community deals with complaints about the functioning of an administration or an institution.
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[fr] => Ombudsfrau Marlene Hardt
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[nl] => een klacht indienen
[en] => submit a complaint
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[fr] => deposer une plainte
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[desc] => Array
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[de] => Die Ombudsfrau kann zwischen dem Bürger und der Verwaltungsbehörde vermitteln und zeigt alternative Möglichkeit zur Lösung von Konflikten auf.
[fr] => Le médiateur peut jouer le rôle de médiateur entre le citoyen et l'autorité administrative et propose une autre façon de résoudre les conflits.
[nl] => De ombudsvrouw kan bemiddelen tussen de burger en de administratieve overheid en alternatieve manieren aandragen om conflicten op te lossen.
[en] => The ombudswoman can mediate between the citizen and the administrative authority and point out alternative ways of resolving conflicts.
)
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[fr] => Téléphone, courrier, e-mail
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[en] => Phone, letter, email
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[2] => database
[3] => suggestion
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[nl] => een_klacht_indienen.htm
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[fr] => formulaire de plainte
[nl] => klachtenformulier
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[desc] => Array
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[de] => Ihre Beschwerde an die Ombudsfrau der Deutschsprachigen Gemeinschaft Belgiens
[fr] => Votre plainte à l'ombudsman de la Communauté germanophone de Belgique
[nl] => Uw klacht bij de Ombudsvrouw van de Duitstalige Gemeenschap van België
[en] => Your complaint to the Ombudswoman of the German-speaking Community of Belgium
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[fr] => formulaire de plainte
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[fr] => Signaler une infraction @dative@ à la médiatrice de la Communauté germanophone
[nl] => Meld een overtreding @dative@ aan de Ombudsvrouw van de Duitstalige Gemeenschap
[en] => Report a violation @dative@ to the Ombudswoman of the German-speaking Community
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[fr] => informations
[nl] => informaties
[en] => learn more
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[en] => About the Office of the Ombudswoman of the German-speaking Community of Belgium
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[de] => Vorstellung der Ombudsfrau Marlene Hardt
[fr] => Présentation de l'ombudsman Marlene Hardt
[nl] => Introductie van de ombudsvrouw Marlene Hardt
[en] => Introduction of the ombudswoman Marlene Hardt
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[fr] => Foire aux questions
[nl] => Veelgestelde vragen
[en] => Frequently Asked Questions
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[en] => Language use in Belgium
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[fr] => Allemand, Français, Néerlandais, Minoritaire
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[en] => German, French, Dutch, Minority
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[en] => Complaints management in the German-speaking Community
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[fr] => Les normes de bonne conduite administrative dans la Communauté germanophone de Belgique
[nl] => De normen van goed administratief gedrag in de Duitstalige Gemeenschap van België
[en] => The standards of good administration in the German-speaking Community of Belgium
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[fr] => normes_des_mediateurs.htm
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[noindex] =>
[title] => Array
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[fr] => calendrier
[nl] => kalender
[en] => calendar
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[main] => info
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[de] => kalender_des_ombudsdienstes.htm
[fr] => calendrier.htm
[nl] => kalender.htm
[en] => calendar.htm
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[fr] => possibilités de réclamation
[nl] => klachtmogelijkheden
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[de] => Beschwerdemöglichkeiten - Ombudsdienst Ostbelgien: Übersicht über Kontaktinformationen zu Ministerien, Gemeinden, Schulen und Einrichtungen
[fr] => Possibilités de plainte - Service de médiation des Cantons de l'Est : Aperçu des coordonnées des ministères, communes, écoles et institutions
[nl] => Klachten - Ombudsdienst Ostbelgien: Overzicht van contactgegevens van ministeries, gemeenten, scholen en instellingen
[en] => Complaints - Ombudsdienst Ostbelgien: Overview of contact information for ministries, municipalities, schools and institutions
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[nl] => bezwaarmogelijkheden
[en] => objection options
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[fr] => Chambres de recours
[nl] => Kamers van beroep
[en] => Boards of Appeal
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[main] => info
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[fr] => chambres_de_recours.htm
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[consulting] => Array
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[fr] => autres services de conseil
[nl] => andere begeleidingsdiensten
[en] => other counselling services
)
[main] => info
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[fr] => autres_services_de_conseil.htm
[nl] => andere_begeleidingsdiensten.htm
[en] => other_counselling_services.htm
)
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[de] => Wichtige Adressen, Telefonnummern und Webseiten von Verwaltungen und Institutionen in der Deutschsprachigen Gemeinschaft Belgiens
[fr] => Les adresses importantes, les numéros de téléphone et les sites internet des administrations et des institutions de la Communauté germanophone de Belgique
[nl] => Belangrijke adressen, telefoonnummer en websites van administraties en instellingen in de Duitstalige Gemeenschap van België
[en] => Important addresses, telephone number and websites of administrations and institutions in the German-speaking Community of Belgium
)
[text] => Array
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[fr] => adresses de la Communauté germanophone
[nl] => adressen van de Duitstalige Gemeenschap
[en] => addresses of the German-speaking Community
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[nl] => diensten + competenties
[en] => services + competencies
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[tag] => Array
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[fr] => Services
[nl] => diensten
[en] => Services
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[desc] => Array
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[de] => Wichtige Dienstleitungen von Verwaltungen und Institutionen in der Deutschsprachigen Gemeinschaft Belgiens
[fr] => Principaux services des administrations et institutions de la Communauté germanophone de Belgique
[nl] => Belangrijke diensten van administraties en instellingen in de Duitstalige Gemeenschap van België
[en] => Important services of administrations and institutions in the German-speaking Community of Belgium
)
[main] => info
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[en] => services.htm
)
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[pub] => Array
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[typ] => S
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[noindex] =>
[title] => Array
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[de] => Infomaterial
[fr] => de plus amples informations
[nl] => verdere informatie
[en] => further information
)
[main] => info
[donext] => 1
[page] => Array
(
[de] => infomaterial.htm
[fr] => de_plus_amples_informations.htm
[nl] => verdere_informatie.htm
[en] => further_information.htm
)
)
[rapport] => Array
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[noindex] =>
[title] => Array
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[de] => Jahresberichte
[fr] => rapports annuels
[nl] => jaarverslagen
[en] => annual reports
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[main] => info
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[fr] => rapports_annuels.htm
[nl] => jaarverslagen.htm
[en] => annual_reports.htm
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[de] => Dekret
[fr] => décret
[nl] => decreet
[en] => decree
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[desc] => Array
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[de] => Dekret der Deutschsprachige Gemeinschaft zur Schaffung des Amtes eines Ombudsmanns.
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[keyw] => Array
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[de] => décret
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[fr] => Plainte concernant le service de médiation
[nl] => Klachten over de ombudsdienst
[en] => Complaints about the ombudsman service
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[en] => rules of procedure
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[main] => info
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[de] => Auflistung von wichtigen amtlichen Texten der Arbeit der Ombudsfrau in der deutschsprachigen Gemeinschaft Belgiens
[fr] => Liste des principaux textes officiels relatifs au travail de l'ombudsman en Communauté germanophone de Belgique
[nl] => Lijst van belangrijke officiële teksten met betrekking tot het werk van de Ombudsvrouw in de Duitstalige Gemeenschap van België
[en] => List of important official texts relating to the work of the Ombudswoman in the German-speaking Community of Belgium
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[fr] => Textes législatifs de la Communauté germanophone
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[en] => Legal texts of the German-speaking Community
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[main] => info
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[en] => legal_texts_and_documents.htm
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[nl] => de ombudsdienst is in een netwerk opgenomen
[en] => the ombudsman service is networked
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[de] => Der Ombudsdienst Ostbelgien im Netzwerk: 26 Institutionen (ombudsman.be), Partnerschaften mit IOI, ENO, NEIWA und deutschsprachigen Ombudspersonen. Beschwerden gegen Behörden, Energie oder Verbraucherrechte werden effizient weitergeleitet – für schnelle, unabhängige Lösungen.
[fr] => Le service de médiation de l'Est de la Belgique en réseau : 26 institutions (ombudsman.be), des partenariats avec IOI, ENO, NEIWA et des médiateurs germanophones. Les plaintes contre les autorités, l'énergie ou les droits des consommateurs sont transmises efficacement - pour des solutions rapides et indépendantes.
[nl] => De Ombudsdienst Oost-België in het netwerk: 26 instellingen (ombudsman.be), partnerschappen met IOI, ENO, NEIWA en Duitstalige ombudsdiensten. Klachten tegen overheden, energie of consumentenrechten worden efficiënt doorgestuurd - voor snelle, onafhankelijke oplossingen.
[en] => The Ombudsman Service East Belgium in the network: 26 institutions (ombudsman.be), partnerships with IOI, ENO, NEIWA and German-speaking ombudspersons. Complaints against authorities, energy or consumer rights are forwarded efficiently - for fast, independent solutions.
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[nl] => Netwerk van ombudsdiensten
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[en] => the_ombudsman_service_is_networked.htm
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[nl] => publicaties
[en] => publications
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[de] => Alle Neuigkeiten des Ombudsdienstes der Deutschsprachigen Gemeinschaft
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[nl] => Zaken die door burgers aan de Ombudsvrouw of haar voorganger zijn voorgelegd.
[en] => Cases brought to the Ombudswoman or her predecessor by citizens.
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[de] => Gemäß Artikel 18.1 des Dekrets zur Schaffung des Amtes einer Ombudsperson müssen Beschwerdeführer Informationen und Dokumente, die sie im Rahmen eines Ombudsverfahrens erhalten haben, vertraulich behandeln.
Alles, was während des Ombudsverfahrens gesagt oder geschrieben wird, ist mit allen Vorbehalten formuliert und unterliegt der Vertraulichkeit. Der Beschwerdeführer verpflichtet sich, nichts in irgendeinem Zusammenhang offenzulegen oder zu melden, insbesondere nicht im Rahmen von bestehenden oder zukünftigen Verfahren, wie Verwaltungsrechtliche-, Gerichts- oder Schiedsverfahren.
Die Behörde und der Ombudsdienst sind durch das Amtsgeheimnis gebunden.
Diese Erklärung berührt jedoch nicht das Recht des Beschwerdeführers in gerichtlichen oder anderen Verfahren Dokumente im Zusammenhang mit dem betreffenden Fall, die während des Ombudsverfahrens ausgetauscht wurden, zu verwenden, wenn
- er diese Dokumente bereits zuvor im Besitz hatte,
- sie aus einer anderen Quelle als dem Ombudsverfahren bezogen hat
- oder wenn diese Dokumente öffentlich zugänglich sind.
Das Recht auf Akteneinsicht aufgrund des Dekrets vom 16. Oktober 1995 über die Öffentlichkeit von Verwaltungsdokumenten bleibt bestehen.
Die Annehmbarkeitserklärung der Prüfung der Beschwerde durch den Ombudsdienst sowie das Resultat des Ombudsverfahrens müssen nicht vertraulich behandelt werden.
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[nl] => Colofon en juridische informatie van de Ombudsdienst van de Duitstalige Gemeenschap
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[next] => privacythirdparty
[page] => Array
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[next] => disclaimer
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[fr] => Inscription à un événement
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App: / Array
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[nl] => De Ombudsvrouw van de Duitstalige Gemeenschap behandelt klachten over de werking van een administratie of een organisatie.
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[fr] => deposer une plainte
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[fr] => Le médiateur peut jouer le rôle de médiateur entre le citoyen et l'autorité administrative et propose une autre façon de résoudre les conflits.
[nl] => De ombudsvrouw kan bemiddelen tussen de burger en de administratieve overheid en alternatieve manieren aandragen om conflicten op te lossen.
[en] => The ombudswoman can mediate between the citizen and the administrative authority and point out alternative ways of resolving conflicts.
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[nl] => Uw klacht bij de Ombudsvrouw van de Duitstalige Gemeenschap van België
[en] => Your complaint to the Ombudswoman of the German-speaking Community of Belgium
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[en] => The standards of good administration in the German-speaking Community of Belgium
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[nl] => Klachten - Ombudsdienst Ostbelgien: Overzicht van contactgegevens van ministeries, gemeenten, scholen en instellingen
[en] => Complaints - Ombudsdienst Ostbelgien: Overview of contact information for ministries, municipalities, schools and institutions
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[nl] => Kamers van beroep
[en] => Boards of Appeal
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[fr] => chambres_de_recours.htm
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[fr] => autres services de conseil
[nl] => andere begeleidingsdiensten
[en] => other counselling services
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[main] => info
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[fr] => autres_services_de_conseil.htm
[nl] => andere_begeleidingsdiensten.htm
[en] => other_counselling_services.htm
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[de] => Wichtige Adressen, Telefonnummern und Webseiten von Verwaltungen und Institutionen in der Deutschsprachigen Gemeinschaft Belgiens
[fr] => Les adresses importantes, les numéros de téléphone et les sites internet des administrations et des institutions de la Communauté germanophone de Belgique
[nl] => Belangrijke adressen, telefoonnummer en websites van administraties en instellingen in de Duitstalige Gemeenschap van België
[en] => Important addresses, telephone number and websites of administrations and institutions in the German-speaking Community of Belgium
)
[text] => Array
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[fr] => adresses de la Communauté germanophone
[nl] => adressen van de Duitstalige Gemeenschap
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[fr] => Principaux services des administrations et institutions de la Communauté germanophone de Belgique
[nl] => Belangrijke diensten van administraties en instellingen in de Duitstalige Gemeenschap van België
[en] => Important services of administrations and institutions in the German-speaking Community of Belgium
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[fr] => de plus amples informations
[nl] => verdere informatie
[en] => further information
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[main] => info
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[de] => Auflistung von wichtigen amtlichen Texten der Arbeit der Ombudsfrau in der deutschsprachigen Gemeinschaft Belgiens
[fr] => Liste des principaux textes officiels relatifs au travail de l'ombudsman en Communauté germanophone de Belgique
[nl] => Lijst van belangrijke officiële teksten met betrekking tot het werk van de Ombudsvrouw in de Duitstalige Gemeenschap van België
[en] => List of important official texts relating to the work of the Ombudswoman in the German-speaking Community of Belgium
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[en] => Legal texts of the German-speaking Community
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[de] => Der Ombudsdienst Ostbelgien im Netzwerk: 26 Institutionen (ombudsman.be), Partnerschaften mit IOI, ENO, NEIWA und deutschsprachigen Ombudspersonen. Beschwerden gegen Behörden, Energie oder Verbraucherrechte werden effizient weitergeleitet – für schnelle, unabhängige Lösungen.
[fr] => Le service de médiation de l'Est de la Belgique en réseau : 26 institutions (ombudsman.be), des partenariats avec IOI, ENO, NEIWA et des médiateurs germanophones. Les plaintes contre les autorités, l'énergie ou les droits des consommateurs sont transmises efficacement - pour des solutions rapides et indépendantes.
[nl] => De Ombudsdienst Oost-België in het netwerk: 26 instellingen (ombudsman.be), partnerschappen met IOI, ENO, NEIWA en Duitstalige ombudsdiensten. Klachten tegen overheden, energie of consumentenrechten worden efficiënt doorgestuurd - voor snelle, onafhankelijke oplossingen.
[en] => The Ombudsman Service East Belgium in the network: 26 institutions (ombudsman.be), partnerships with IOI, ENO, NEIWA and German-speaking ombudspersons. Complaints against authorities, energy or consumer rights are forwarded efficiently - for fast, independent solutions.
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[de] => Gemäß Artikel 18.1 des Dekrets zur Schaffung des Amtes einer Ombudsperson müssen Beschwerdeführer Informationen und Dokumente, die sie im Rahmen eines Ombudsverfahrens erhalten haben, vertraulich behandeln.
Alles, was während des Ombudsverfahrens gesagt oder geschrieben wird, ist mit allen Vorbehalten formuliert und unterliegt der Vertraulichkeit. Der Beschwerdeführer verpflichtet sich, nichts in irgendeinem Zusammenhang offenzulegen oder zu melden, insbesondere nicht im Rahmen von bestehenden oder zukünftigen Verfahren, wie Verwaltungsrechtliche-, Gerichts- oder Schiedsverfahren.
Die Behörde und der Ombudsdienst sind durch das Amtsgeheimnis gebunden.
Diese Erklärung berührt jedoch nicht das Recht des Beschwerdeführers in gerichtlichen oder anderen Verfahren Dokumente im Zusammenhang mit dem betreffenden Fall, die während des Ombudsverfahrens ausgetauscht wurden, zu verwenden, wenn
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- sie aus einer anderen Quelle als dem Ombudsverfahren bezogen hat
- oder wenn diese Dokumente öffentlich zugänglich sind.
Das Recht auf Akteneinsicht aufgrund des Dekrets vom 16. Oktober 1995 über die Öffentlichkeit von Verwaltungsdokumenten bleibt bestehen.
Die Annehmbarkeitserklärung der Prüfung der Beschwerde durch den Ombudsdienst sowie das Resultat des Ombudsverfahrens müssen nicht vertraulich behandelt werden.
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[nl] => Colofon en juridische informatie van de Ombudsdienst van de Duitstalige Gemeenschap
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[wrap_fld] =>
[wrap_fnc] =>
[wrap_ref] =>
[param] =>
[validate] =>
[unit] =>
[initfnc] =>
[cond] =>
[fill] =>
[bool] =>
[webrecfnc] =>
[fillfnc] =>
[fillprm] =>
[fillvar] =>
[resdst] =>
[restyp] =>
[resvar] =>
[resorder] =>
[resadd] =>
[updatefnc] =>
[update_fill] =>
[compressfnc] =>
[subtabcnt] => 0
[subtabref] =>
[db] =>
[dbkeyvar] =>
[dbkey] =>
[dbkeyval] =>
[dbkeytyp] =>
[dbkeysrc] =>
[dbkeyctl] =>
[dbset] =>
[dbquery] =>
[dbsort] =>
[dbhaving] =>
[dbextfld] =>
[dbjoin] =>
[dbvarlst] =>
[dbsql] =>
[path] =>
[dir] =>
[sdir] =>
[file] =>
[varlst] =>
[fldlst] =>
[jsonld] =>
[jsonfaq] =>
[pexlst] =>
[pexfnc] =>
[annex] =>
[addon] =>
)
)
[docposload] =>
[p] => Array
(
)
[title] => kalender
[htitle] => kalender
[form] => Array
(
[check] => Array
(
[empty] => 1
)
)
[ver] => def
[menu] => Array
(
[main] => Array
(
[0] => Array
(
[item] => home
)
[1] => Array
(
[item] => complaint
[no_next] => 1
)
[2] => Array
(
[item] => hint
)
[3] => Array
(
[item] => info
[sub] => Array
(
[0] => Array
(
[item] => about
)
[1] => Array
(
[item] => video
)
[2] => Array
(
[item] => infopro
)
[3] => Array
(
[item] => language
)
[4] => Array
(
[item] => management
)
[5] => Array
(
[item] => norm
)
[6] => Array
(
[item] => cal
)
[7] => Array
(
[item] => appeal
)
[8] => Array
(
[item] => objection
)
[9] => Array
(
[item] => consulting
)
[10] => Array
(
[item] => link
)
[11] => Array
(
[item] => service
)
[12] => Array
(
[item] => pub
)
[13] => Array
(
[item] => rapport
)
[14] => Array
(
[item] => rules
)
[15] => Array
(
[item] => law
)
[16] => Array
(
[item] => network
)
[17] => Array
(
[item] => news
)
)
)
[4] => Array
(
[item] => search
)
)
)
[footer] => Array
(
[0] => complaint
[1] => hint
[2] => about
[3] => video
[4] => infopro
[5] => cal
[6] => inspection
)
[javascript] => Array
(
[0] => Array
(
[script] =>
[end] => 1
)
)
[breadcrumb] => Array
(
[0] => Array
(
[title] => home
[ref] => d=home
)
[1] => Array
(
[ref] => #
[title] => kalender
)
)
[dofirst] => 1
)
