Academic Ceremony - 15 Years of the Ombudsman Service - Ombuds Service German-speaking Community of Belgium

Academic Session Marking the 15th Anniversary of the Ombudsman Service of the German-Speaking Community
Communicate clearly about criteria?
so that citizens understand what they can expect and what is expected of them

Friday, October 2, 2026 | 10:00 a.m. ? 12:00 p.m.
Parliament of the German-Speaking Community, Platz des Parlaments 1, Eupen

Registration

Please fill out the form to register for the academic session.

Registration deadline: September 18, 2026

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In-person attendanceAt the Parliament Building, Parliament Square 1, Eupen

Online attendanceYou will receive the access link via email well in advance of the event

No attendanceUpon request, you will receive the presentation materials via email

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Program

10:00 a.m.

Welcome

Patricia Creutz-Vilvoye, President of the Parliament of the German-Speaking Community of Belgium

10:10 a.m.

15 Years of the Ombudsman Service?A Look Back and a Look Ahead

Marlene Hardt, Ombudsman of the German-Speaking Community

10:30 a.m.

Keynote Address: Communicating Clearly About Criteria

Olivier Beaujean, Director of the Legal Communication Agency ?Droits Quotidiens Legal Design? (in French with simultaneous translation)

10:50 a.m.

Break

11:10 a.m.

Panel discussion on clear communication with citizens

Ralph Breuer, Deputy Secretary General of the Ministry of the German-Speaking Community

Dr. Vince Liégeois, Ghent University, Committee for German Legal Terminology

Ludwig Recker, Viertelhaus Cardijn

11:40 a.m.

Conclusions and Outlook

From the Perspective of the Ombudsperson of the German-Speaking Community

11:50 a.m.

Cartoons on the topic

Annette Müllender

12:00 p.m.

Reception